ONLINE BUYERS BEWARE! I placed an online order only because the website states: "we have our Quick…read moreExchange Service. If you find that an item you ordered isn't just right and need a replacement in a different size or color, all you need to do is chat with us or call us at 1-888-563-8444. We'll quickly place an exchange order, charging your preferred credit card but waiving your standard ground shipping fees. In addition, we'll help you make your return to our Online Store or to a store nearest you." First: Chat directed me to call (they cannot do exchange via chat as it states on the website). Second: Call rep. directed me to website returns where I would have to pay $9.95 shipping. Third: 2 separate reps dropped my call when I asked to speak to a supervising agent regarding the Quick Exchange Service promise on the website. Since there is no Loft location near me, I will either have to drive 40 miles or pay the $9.95. I was never able to appeal to anyone about the deceptive language on the website. I will be returning the item rather than exchanging and will not make the mistake of shopping the Loft brand again.

I'm not sure why all the negative reviews here, except many of them are from on-line orders. The…read moreservice at this store is amazing. They have great sales and the clothes are made for grown-ups, not girls in their 20's with a 28 inch waist. I'm thankful to have a store that caters to older women without compromising style. And check out their new denim line. LOVE!!!

I've shopped here for years and had repeated great experiences. Today was the complete opposite…read more My sizing has changed dramatically recently and I needed new bras. Based on previous experiences, I expected knowledgeable help being measured and fitted. Instead the young lady helping me seemed to be unsure how to help. I brought in my current bras (all purchased at Belle Lacette) to see if I could get the same or similar in a correct size. These were all full coverage, everyday types of bras. First - no measurements, or even an offer to measure me. She wasn't able to find the bra I wanted - not her fault I they're no longer carried. She brought me some alternatives. One worked, but the others were wrong shape, wrong size. It I was there to try things on, so I was willing to try on more. She brought back a skimpy, lingerie type bra. Nothing at all like what I showed her. No coverage - this was an assembly of straps and minimal cups. It was pretty but so far out of the ballpark from the examples I brought in. I had to call it quits. She wasn't able to help. Maybe she's never been trained? I come here for the service, but now I'll just order a few sizes from another source on line and try on at home. Such a disappointing experience.

It is unreasonable to not have a true return policy and to only offer store credit especially when…read morethe bras cost what they do. I purchased two bras and after getting them home, tried them on again for a longer period of time than I had in the dressing room, and one caused me to break out in a rash because the fabric turned out to be extremely itchy. I was a first time customer and it was not even mentioned that there is no refund for returns should they not work out. They should be very up front with that information. It is the responsibility of the shop to INFORM VERBALLY to new customers about an extremely different return policies that are nowhere near the same in other businesses selling the same products. I was appalled and disgusted that I couldn't return them for a refund when I had never worn them and came back a week after purchase-soonest I could get there considering their store hours and I work a full time job. This is absolutely the "pink tax" or "women tax." To say no return whatsoever is unacceptable in business today and honestly now I have a store credit I will not use and I will not refer this business to anyone. I have lost nearly $200, so to me, this is theft by the business considering I won't be able to find a bra that fits my body type in that shop. Store credit is useless when it won't get used and to say it never expires well, what if the business closes? Then the store credit is absolutely useless. I had hoped to find good customer service at a local business, but turns out that is not the case.

great, safe, and very chill environment! owner is pure genuine and has great and affordable prices,…read morenowhere else can beat old habits vintage!!

I visited this store for my very first time after seeing it blow up on Tik Tok! For the holidays…read morethey were offering bundle bags on Black Friday. The videos I saw showed the strip mall being so packed with vehicles & people that there was actually a police presence just to help manage with crowd control. I recently moved closer, so I took the first opportunity I could to take a look at their goods in person yesterday...I was a little taken aback at how small the space is. From the moment I walked up to the front door- I was shocked to see that, that many people could have been waiting in line for hours and that the store would have enough merchandise to accommodate ALL those customers?! That said, I found the shop inside decorated in that retro style very suitable & quaint, but also only about 8 racks spread out openly throughout the store. The prices in my opinion were ridiculously high except for the $10 clearance rack by the front entrance. Even at that, many shirts I found stained, logos cracking/fading, with holes, or paint marks and overall just not in great condition for the cost! Additionally, they do have some pants, jackets and hoodies as well. Employees never welcomed us in. Too busy eating sandwiches. Find it very unprofessional to eat your food on the floor and at the registers counter to boot! They buy daily for vintage. You'll receive cash or credit. Generally, you will get more in store credit than in cash. Currently, they're accepting winter items and are being very "picky" ( as the two employees told me) about t-shirts. Odd since that's mainly what they carry & with that Tik Tok craze you'd think they would have needed a heck of a lot more merchandise unless it didn't fair well? Yet, again it's a small space with not a lot to offer, so wondering if they have things in storage and they rotate often or seasonally? Doubtful this will be a place I'd return. Think you can get more money by selling your goods on-line thru numerous apps. Or, going to a thrift store and finding vintage gems!

Wonderful fashion/decor boutique in Gilbert, very dangerous to your wallet…read more Their home decor items are perfect if you like the organic desert style in a neutral palette. They also have casual chic clothings and accessories all at reasonable prices. The staff is very friendly and helpful. It is the perfect shop for gifts and to treat yourself...

Their curated selection is cute but it all looks and feels extremely cheap. You can tell the…read moreclothes are very low Alibaba quality masked by a "lifestyled co" label and crazy markup.

I haven't been to this location before but I stopped by when I was in the area. I needed to use my…read moreKohl's cash by tomorrow too. The store is spacious and is pretty much laid out like the other ones in the area. I like that the layouts are the same since it makes navigating different locations that much easier. I tried to find some items for myself but came up empty handed. I ended up getting my boyfriend a shirt and we got some Pink Stuff paste to use the most of the cash only to find it wasn't eligible for coupons so we basically paid for that in full (bummer). That's the one downfall of Kohl's is not really having an easy way to know what counts and what's going to come up as excluded since things aren't all easily marked. The last item I always notice is the low stock or no stock of certain sizes or how quickly the seasons change in certain areas. For example I wanted sleeveless work shirts and couldn't find any 9 west or Vera options. I'm glad I came here to see what they had today.

I shop at Kohl's at least once or twice a week and this location is okay. When I visit, there…read morearen't many clearance options and the clearance racks are messy and extremely full. Customer service is decent.

So sad that they closed down this location. I showed up for one last hoorah a couple week ago and I…read moream just...very down. I will never get bored of their designs. I know that the shape of Arizona is the restriction, but their creativity is endless. Besides the shirt selections, the selection of stickers all very cute too! I know there are still two other locations, so I will continue to support this business. I haven't been traveling much, but it would be great to have the merch selling at the airport.

Sad to see the Gilbert store closed! . Favorite place to pop in and to see some of the items you…read morecan get that are not available online.

Had a little shopping splurge here, thanks to one of the perks of our AMEX platinum card. We…read morereceive a $75 quarterly credit, so I figured it was time to put it to to good use especially with its $895 annual fee. I was so busy shopping that I completely forgot to take pictures which is a first for me! I ended up finding a gorgeous black jacket with beautiful gold trim and it's absolutely stunning. It has that polished elevated look that makes a simple outfit feel luxurious. And apparently I have to go back in a couple months to use the next $75 credit:) even without the credit, this is definitely a store to splurge on something special. The service was fine, nothing memorable but the selection and quality made for a very enjoyable shopping experience.

My first time walking around San Tan Village found me at this Lululemon location. Of course I had…read moreto take a peek inside! The store is very well kept up, everything was in its place and the employees were friendly. Even the sales racks were neat and orderly. I didn't make a purchase this time because I'm trying to resist temptation, lol. Mission proudly accomplished!! BUT.. I will find myself back here again very soon, and there will be no stopping me then, haha! The variety is good, and they have a good amount of fitting rooms. I fell in love with a turquoise claw clip, but fought the urge to buy it!! Their clips are pretty sturdy, so they're well worth the price. Thanks Lululemon, I'll be back soon! ;)

My absolute favorite boutique in Arizona! Such a staple. The staff is incredible and really pay…read moreattention to you. Ashley is favorite part/ she's always so helpful & picks stuff out that fit my body & what I'm shopping for. I genuinely enjoy seeing her everytime i go!! My favorite part about this store- they don't carry multiple quantities of the same thing so you really are getting unique pieces you probably won't see on someone else. They have the BEST dresses. At boutique pricing but staples- I have multiple dresses I've accumulated over the years i still reach for & still in perfect condition!!

Unfortunately, this store has been under new management for the past year and has become…read moreunrecognizable. What used to be a cute, organized, and friendly place to shop has become unkept and never has the selection that it used to. The service aspect has changed so much under this new manager, it seems they do not understand what it means to run a business. The last few times I have been in here, there has only been one employee working! Today I finally asked what is going on because she was running around trying to help five different customers at once! Apparently, their manager is only scheduling one person to run the store because she doesn't want to pay anyone, and the manager can't be bothered to show up and run her own store! I feel so bad for these employees who obviously get zero help from their manager and are expected to run the store by themselves. It is really sad to see a great boutique turned into a mess because of one manager who is incredibly selfish and careless. Really unfortunate, and I will never shop here in the future ever again.

I don't shop at Chico's very often but I can state that the experience is exactly the same at every…read morelocation I've visited. They greet you at the door and ask you if you need assistance. Next, they always start a fitting room for you as soon as you grab an item and they check to see if you need help while you're trying things on. Unfortunately none of these customer service staples happened on my visit. I was juggling an armload of clothes and had to keep seeking out the help I needed. The ladies here were very nice people and did deliver the assistance I needed once asked. Maybe they were just off their game when I visited or could step things up in the future and be more proactive.

First visit to the Dana Park store. Spent over 20 minutes in the store on an early afternoon. 1:00…read morePM. Was not greeted when I entered, never asked if I needed help. sales people were talking to each other instead of customers. I brought clothing into the fitting room and needed different sizes. Sales associates saw me leave and come back but never asked if i needed assistance. Returned to the fitting room with additional items to try. Abysmal customer service! I am a long time Chico's shopper but will take my business to other locations. The 2 stars are for the cleanliness of the store and merchandise. 0 stars for customer service