Sorry it took me to long to write this. My Family and I lost my little brother in September of…read more2025, It was such a shock to our entire family. While looking at funeral home options, every one of them was trying to upsell us and had the most outrageous pricing. All of the big name funeral homes were treating us like we were just another number and looking to profit. When I came across Care I knew immediately they were the right choice. When I spoke to Courtney on the phone I explained everything to her. You could genuinely hear the emotion and empathy in her voice. I explained to her that the hospital didn't let us see my brothers body for whatever reason. She was not happy about that and neither was her husband Aaron. Aaron assured us that if they were the choice for us they would get my brother before closing that day and we would be able to come and see him the very next day, And that is exactly what happened. Every promise they made to us they delivered on it. Arron, Courtney and Anastasia made such a difficult time in our life a little bit easier. They walked us through the entire process and gave suggestions where needed. When I arrived the day of the funeral they had already set up the flowers for us and the room looked beautiful. During this hard time we forgot to bring a belt, socks and shoes for my brother. On the day of the funeral I remembered and asked Aaron if my dad and brother brought the shoes, socks and belt, he told me no but he went out and got a belt and socks for my bother himself. I could not believe that he cared that much. While our mind were scattered and not in the right place he didn't want to add to our stress, So he went out and handled it for us to make sure our little brother was taken care of. I Will forever be grateful for that. I was the first person to arrive the day of the funeral and was scared to go see my little bother, Aaron walked me into the room over to my brother and put his hand on him and told me " Its ok you can touch him" When I did, He took a few steps back and let me have some time with my little bother. Aaron this moment will stick with me forever. Thank you for being there for me. I Could go on forever about Care, Aaron, Courtney and Anastasia but I'll end it here. Choose Care and they will wholeheartedly put your family first. Thank you to the ENTIRE Care team, my family and I will forever be grateful to you all.

I don't know where to begin, our. First of all we were there for pre-planning which of course is…read moreeasier when you're not dealing with an immediate or r unexpected death. We did not want our adult children to be left with the burden. I have been researching for a couple years on and off and learned so much. Do you know not all companies have crematoriums on site. Some are not even in the same state.Care Cremation and Burial has both refrigeration and crematorium on site at each of their locations. This business is family owned and run. It's hard to believe their prices and offers. From the time they pick you up you are 100% in their care. We had questions all answered easily. We purchased what we wanted without any upsell and left there very happy. Be sure to include them in your search.

I put a review on here because someone made a mistake. I gave a bad review. I don't know how to…read moreremove it, but I have to say I have completely changed my review. I will give them 10 stars if I could the manager amShannon went above and beyond. What I was expecting, I am truly thankful. They deserve all the stars.

The staff at Palm Northwest were kind and very helpful in helping accommodate my grandparents final…read moreresting place. They were professional and showed care. Also a wonderful view of the mountains while celebrating the life of loved ones.

I did not want to deal with the formal, stuffy, somber stereotypes of a traditional…read morefuneral/crematorium. Green Farewells is no-nonsense, casual (but not so much that they don't take the business at hand seriously), and, especially surprising, they didn't try to upsell me. They were always available and very nice to converse with.

Anyone who knows me knows that I'm not a fan of the funeral industry…read more However, Alexis and Lennette were a pleasure to work with. They were very professional, caring, and respectful with my mother who had just passed. They answered all our questions in a timely manner and always had an open line of communication. We selected aquamation for my mother and were pleasantly surprised at how eco-friendly it was and how excellent their prices were. (Most of the places I researched online wouldn't even list their prices.) Safe to say that we were very pleased with the outcome. I would highly recommend Green Farewells to anyone who is looking for an eco-friendly way to handle their recently deceased loved one at a great price.

I cannot say enough about the incredible customer service we received from Tim at this location. He…read morewas so incredibly kind, diligent, and attentive to all of our needs as we dealt with the passing of our father. We feel truly grateful that Tim and Palm Mortuary handled everything start to finish; it made this part of the grieving process effortless. Thank you from the bottom of our hearts.

I'm very thankful for the care and compassion David and everyone had during this most difficult…read moretime for my family. We had no idea what to do or how. From the difficulty of setting up the service to the reception, they helped make our service go smoothly. The chapel was beautiful and the reception area was the perfect size for our needs. I cannot express my gratitude enough.

I recently lost my wife. A devastating death from ALS. We signed with Neptune 4 years ago and my…read morewife was brought immediately to Lake Mead for preparation upon her passing. At first I was a little upset as I felt Neptune was dragging its feet to complete the process and acquire the appropriate paper work and certificates. I spoke with the FD who is also the Neptune Vegas manager and learned the government was involved with NV state laws controlling when our loved ones will be available, Of course ! Even in death the government is looking out for us ! lol ! Since my Itinerary differs from what the government knows whats best, it was dragged out not to my satisfaction. The FD made some calls and was able to speed up the cremation and had the certifications issued. Neptune understood my anger and went above and beyond to rectify the state's absurd way of operating. 5 stars for Ms Jones and her staff.

Very disappointing and uncomfortable experience…read more I recently had someone from Neptune come to my home, and unfortunately, the experience was very uncomfortable. From the moment she arrived, I felt pressured and was disappointed by the way she handled the situation. She rang my doorbell repeatedly and then used my Ring doorbell repeatedly as well. By the time I was able to get to the door, she was banging on my door. I understand that she was there to discuss the arrangements and obtain a signature, but I did not feel that this aggressive approach was appropriate, especially at my home. What was even more upsetting is that after she left, I noticed that my welcome sign, which had been on my front door, was missing. I cannot say that she took it because I did not see her do so, but the timing was concerning, particularly because the only reason she seemed upset was that I did not sign the paperwork. This experience left me feeling uncomfortable and pressured during what is already a very difficult and emotional time for my family. I believe customers should be given information and time to make an important decision without feeling intimidated or pressured into signing something immediately. I hope Neptune takes this feedback seriously and addresses how representatives approach customers in their homes.

This is a diamond in the rough. I never knew this place existed. What a warm welcoming staff. Shout…read moreout to Justin. What a great asset to your buiness. He was sufficient on all our need. My cousin set up this memorial for her grandbaby. The kids were very impressed with the beauty of the honoring of there loss of thier babygirl. I highly recommend this place. Bless this place and please bless our baby Zayla and Family.

My family and I browsed and inquired with multiple funeral homes but no other company was able to…read moreaccommodate our requests for my father's funeral. We had a Buddhist ceremony so it was not just an ordinary ceremony. Everyone was so helpful and welcoming from the very beginning. We felt so comfortable and everything went so smoothly, we couldn't have ask for a better funeral to honor our dad. I highly recommend their services! Thank you everyone at Giddens Memorial, we are so blessed to have found you !

When we lost three family members in a tragic accident, our hearts were ripped to shreds. We wanted…read moreto find a way to memorialize them, and other departed family members, permanently. And that's when the family found Bunkers Memory Gardens. They were very helpful and respectful as we laid our loved ones to permanent rest with a massive stone memorial this week, and stood by quietly and solemnly as our family stood together to memorialize those we had lost. I was very impressed with their professionalism, respect, and coordination of placing the monument while we all looked on. I wouldn't wish the neverending pain on anyone; but I would highly recommend Bunkers as an option for giving your loved ones a beautiful final resting place.

Very pleasant and kind in handling at a time of sadness. Helpful and patient in selecting headstone…read moreand wording in design. Affordable in selection and planning. Fran

Donovan and Larnique have been incredibly kind and professional in helping take care of my father's…read morepassing and remains. It's been a difficult time for me and working with them has eased a lot of the stress, from making sure that I was as informed about every part of the service to working with me and my budget.

1-Star Review -- Extremely Disappointing Experience…read more My experience with Heritage Mortuary was extremely disappointing and caused my family additional stress and emotional distress during an already devastating time. I paid Heritage Mortuary to handle my husband's funeral and burial arrangements, including the necessary documentation and coordination required for his burial. I relied on the funeral home to fulfill the services and responsibilities that I had paid for. However, on the day my husband was scheduled to be buried, I discovered that the required burial permit had not been completed. As a result, I was being asked to personally contact doctors to obtain paperwork needed to complete the permit. This was completely unacceptable to me. I had already paid the funeral home to handle these arrangements, and I should not have been placed in the position of trying to resolve missing documentation on the day my husband was supposed to be laid to rest. Instead of being able to grieve and focus on saying goodbye to my husband, I was forced to deal with administrative issues that I believed were the responsibility of the funeral home under the services I purchased. The timing made the situation even more heartbreaking. This was not a minor inconvenience--it involved my husband's burial and happened at one of the most painful moments my family has experienced. I am extremely concerned that the services I paid for were not fulfilled as expected and that the failure to complete the required documentation created a serious disruption to my husband's burial arrangements. Because of this experience, I am considering pursuing the appropriate legal remedies regarding the contractual obligations and services I paid for. Funeral homes are entrusted with an enormous responsibility. Families should be able to trust that the funeral home will properly handle the arrangements, paperwork, and coordination that they have been paid to provide. Unfortunately, my experience with Heritage Mortuary did not provide me with that confidence. I would strongly encourage anyone considering Heritage Mortuary to carefully review their contract, understand exactly what services are included, and confirm that all required permits and documentation have actually been completed well before the day of the burial.

Preying on grief and ignorance [lack of knowledge on the part of the bereaved & void of information…read moreon the part of the 'sales' rep.]. Questionable competitive pricing and no obituary included - online or otherwise. 'Death notice' only. Specific inquiry received favorable assurance until services were rendered and clarity was un-avoidable. Website boasts 'Obituary included' - implying what the general public accepts as an obituary and is described as 'A online obituary published by a mortuary typically includes a blend of biological facts, service logistics, and personal tributes. Because digital spaces do not have the strict character limits of traditional print newspapers, these notices are often highly detailed and interactive. When addressed 'Andre's' directs you to a side-kick for hire...which may well be breech of contract? Sad state of affairs when compassion balances on finances, dollars are the equivalent of love and bereavement spells opportunity.

Dear Andre's Family and Mortuary & Cremation. I am writing to express my sincere gratitude for the…read moreexceptional service you provided for my family the Cormier's during a challenging time for us. Your team displayed remarkable professionalism, compassion, and attention to detail that made an unforgettable difference. Every interaction was handled with care and sensitivity. Your staff went above and beyond to accommodate our needs. The warmth and empathy shown by your team provided comfort and support. Please extend our deepest thanks to everyone who played a role in assisting us. I will not hesitate to recommend you to others seeking assistance to bury a loved one. I also want to say I extend my sincere gratitude to Craig. I want to say thank you for the exceptional service you provided during our challenging time your the best!!! Sincerely, Angela Cormier- Jackson God Bless You

Miss Tarla unfortunately did two cremations for me and my bestfriend within a two month span. I am…read moreso thankful to have met her right before I lost my beautiful puppy of 18 years. She was our first call because we knew she would take care of my little girl. She dropped her off with so many different keepsakes and then of course my little girl was placed in this beautiful box. She hand delivered her to us which made the process so smooth. We thank you again! Note the heart rock was given by a friend but everything else was from Miss Tarla.

The most professional and kindest in the world. Especially when in a dire situation and not able to…read morethink right. She was there so cooperative and understanding. She took care of everything while I was in shock. Very professional without a doubt. Thank you thru my hard time.