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    Palm Cheyenne Mortuary

    4.5 (18 reviews)
    Open Open 24 hours

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    7 months ago

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    13 years ago

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    7 years ago

    Totally screwed up the transport of my wife's body. Added so much grief to my already heartache. Totally unprofessional.

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    6 years ago

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    9 years ago

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    Ask the Community - Palm Cheyenne Mortuary

    Review Highlights - Palm Cheyenne Mortuary

    I entrusted the care of my deceased loved one to Palm Mortuary and Cremation on Cheyenne in Las Vegas Nevada.

    Mentioned in 4 reviews

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    Care Cremation & Burial - Care Cremation & Burial is located on the corner of Arville and Reno, facing Reno street. 5070 Arville St. #14, Las Vegas, NV 89118.

    Care Cremation & Burial

    (69 reviews)

    Care Cremation & Burial was an incredible support during one of the most unexpected and difficult…read moremoments of my life--the loss of my mother. Anastasia was my main point of contact, and I also worked closely with Aaron, one of the owners. From start to finish, everyone was kind, professional, and--most importantly--truly empathetic. That level of genuine care is rare these days. They were never about pushing costs or upselling. Instead, every conversation felt like, "How can we help you? What do you need right now?" They walked me through all of the options with patience and compassion and helped me make decisions during a time when thinking clearly was incredibly hard. They offer a wide range of services to fit any budget, and everything was handled with care and respect from beginning to end. Anastasia, in particular, was absolutely amazing--calm, kind, and reassuring every step of the way. While their name is Care Cremation & Burial, the word care truly defines them. Their compassion was genuine, not transactional, and that meant everything to me and my family. I am deeply thankful for their service and for the way they took care of my mother. Thank you from the bottom of my heart.

    This is a hard review to write, but after losing my sister and best friend, this place really…read moredeserves an honest review. Since first contact, the owner here really had a ton of compassion to help my extended family and I handle the affairs we needed to. The quality of how they treated my sister after she passed and her remains thereafter, along with working with us to organize the viewing, the staff here really showed humanity to the situation. The pricing for their services were more than fair, and their options for services were respectable. The owner, Aaron, walked us through the services and process for the entire cremation and let us take our time when we had inquiries. My husband, family, and I were thankful for their service and it made a very difficult time for us a little less stressful. Compassionate, genuine care is what we all experienced after losing our loved one and when you have so much going on after such a devastating loss, it was nice to work with people that tried to make the hardest part of the process a little less traumatic. I thank this team for being the best choice during an incredibly devastating time in my life early this year. Their genuine kindness is something I will never forget.

    Simple Cremation

    Simple Cremation

    (18 reviews)

    Northwest

    There aren't enough positive stars available for my review!!! My Tony passed away 18 days ago and…read morethis is the most stressful and jarring experience of my life!!! Totally unexpected!!! Every step of my process was handled with such a loving and caring staff I'm STILL amazed and continue to sing their praises!!! I was made to feel comfortable in ALL aspects with my decisions. No hidden fees, EVERYTHING was explained, and I left feeling satisfied with my choices. FANTASTIC experience in such a tragic situation!!!

    I picked Simple Cremation for my husband because of the wonderful help we had when my mother-in-law…read morepassed. Unfortunately I did not have that same experience with my husband. First they had his birth date and his date of death wrong on the paperwork. They tried to blame thier people that picked him up from the hospital. But I received that paper in an email from the hospital and everything was right on it. Then I was asked if I'd like a call on the day he was to be cremated. At first I said no. Then said yes I would like a call. They asked several times and I said yes every time. I never received that call. On his memorial page again they had his birth date and date of death wrong. I had to call so they could update it. I was also told it would be about 10 business days barring any unforeseen problems. It was 14 days. With no call to explain any delays. I have recommended Simple Cremation several times in the past but will not do so going forward. I was so disappointed with the whole experience. I know I'm probably just one person but this was my husband. Someone I spent 40 years with.

    Neptune Society - Our beloved mother and father both deceased now

    Neptune Society

    (72 reviews)

    Summerlin

    My experience with Annie Saldana at Neptune Society was exceptional. Annie was kind, understanding,…read moreand truly went above and beyond to support us. She answered every question with patience and made sure we felt comfortable throughout the entire process. Her compassion brought us comfort, and her professionalism gave us confidence. I can't thank her enough for the care she provided. My Dad was very comfortable and able to get exactly what he needed.

    "There's no such thing as a free lunch," said a Nobel laureate, who never got bombarded with offers…read morefrom cremation companies. Au contraire, there's always a free lunch as long as you sort of listen to a sales pitch about becoming a Neptune Society client. I attended, solely for the French Dip with au jus at Mimi's Cafe, since I don't spend time thinking about death. I'll cross that bridge (that's about to collapse) when I get there. A very pleasant saleswoman named Jeri, who had no curls in her hair, offered some options on disposing my lifeless body before buzzards get there first. I don't mind the thought of being dry-roasted and scattered, as it seems less ghoulish than a corpse being embalmed and preserved a thousand years while stuck in a claustrophobic coffin all spiffed up in a suit and dumb looking bowtie. No thanks, I have trouble sitting my butt still for a half hour so just burn me and get it over with. Besides, does it really matter where one's ashes are scattered since it's all symbolic? Eventually you'll absorb back into the Earth, whether released into a grassy green meadow with chirping songbirds or in a dimly lit alley behind a bar where groups of loud, slobbering humans congregate. 'Spose I'll go with the grassy meadow, if given a choice. At the very least though, Neptune's cremation service will give my kids less to deal with after my passing so they can focus on their mall-to-mall inheritance spending spree. The total price for Neptune's services was surprisingly low. The basic plan was only a couple grand and change, and it comes with a few nice options. One of them is to be placed inside a container with tree seeds and dirt, so that your ashes will be ingrained with a deciduous tree as it grows (maple, oak, cherry, weeping willow, etc.). You can also be put in a traditional metal urn, an ornate marble box, or even inside a blown glass sculpture. No need to compare prices with other companies while letting them feed me lunch too, because I trust Neptune and they've been around since I was a kid. As a new client, my job now is to make them wait as long as possible because there's never any real hurry to be placed on a large baking sheet inside a pre-heated oven that hovers between 1500-1700 degrees F. When the presentation was open for questions, I felt obligated because the other attendees seemed more polite: "Can we be confident you're not just filling our urns with ashes collected from a firepit at some random campground site?" "What if we outlive Neptune? Let's say your company goes Chapter 11 and y'all die before we do?" Jeri patiently explained how the entire process of cremation is highly regulated and her words were very reassuring. I now know that Neptune Society will properly prepare me for The Final Countdown (nod to 80's group 'Europe'). Dying eventually happens to a lot of people, more often than you may think...so enjoy life as long as you can, because the reward for making it this far is an outstanding lunch at Mimi's Cafe, free of charge. It's almost to die for. (Note to those currently in mourning: sorry for your loss and hopefully some levity helps)

    Palm Cheyenne Mortuary - funeralservices - Updated May 2026

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