I paid a considerable amount to have Tim repair my antique clock and the warranty period on the…read morework is still valid. I wanted to bring it in since it no longer runs but the phone is disconnected with no forwarding number. I then visited the shop with the clock and the business is no longer there with no info as to how I can make good on the warranty. Very frustrating. I have dealt with this company for a while and always got good service (except for the telephone which was usually unanswered forcing me to drive to the shop and hope that Tim might be in...often he was not). I hate to give Tim one star considering our past relationship but if he was retiring he should have notified his last customers of the fact and promised to honor the six month warranty on his work.

Tim has an impressive knowledge of old clocks and did a great job repairing my clock. It was a very…read moreold French clock that had a lot of meaning in my family. He is very easy to talk to and shared his knowledge freely. The only reason for a 4 star rating is that he never returns phone calls so you have to go to his shop to talk to him and he does not wear a mask when people are in his shop unless he is going to stand near them. I will definitely use him again for clock repairs.

After relocation between states our Howard Miller grandfather clock was in need of set-up and minor…read morerepair; we had loose cables, gears etc. The pendulum and weights remained boxed and clock remained silent for weeks as I searched for professional repair until today. I called at 9:00 am and they arrived late the same day. We received incredible service, professional and reasonably priced. Once again we can relax to the hourly chimes. Thank you Patrick and Simone!

The information I needed that I received over the phone was all I needed to get my Anniversary…read moreClock working again. Thank you for being so helpful!

Was very happy to have met Mike Delaney of Sonoma Clock Repair! My sister has an anniversary clock…read morethat needed repair and Mike went above and beyond! He is so knowledgeable and has this great little shop on his property. Mike is also one of the kindest individuals I have ever met. He had the clock less than a week and I came to pick it up and it was perfect! I wish I had another clock to bring to him. Please, please....if you have an antique clock that needs some love, please take it to Mike at Sonoma Clock Repair.....you will be very happy that you did!

The ladies who work here are so kind, sweet and genuine. They never try to sell you anything you…read moredon't want and work tirelessly to find something you love. I wanted to find a band to compliment my engagement ring, and mind you, I'm very picky, I know what I want. We spent a few sessions looking for what I wanted, they sent some stuff over from another store and also brainstormed with their other employees. At the end, they weren't able to find something I wanted, which was fine, but I appreciated all their research in it. Terry and her team are amazing. I ended up resizing my ring here. It was very affordable and they were able to do it in a few hours.

I brought in my Seiko watch band to be adjusted. Service was quick and accommodating. Walk-ins are…read morewelcomed.

This place is the BEST. They have designed my favorite pieces of jewelry and the customer service…read moreyou receive every time you are in there is beyond fantastic. I live in Glen Ellen now, and took my wedding bands to a local Sonoma shop to get welded to my engagement ring and I was thoroughly disappointed with the whole process. Their customer service was terrible from the moment we dropped the ring off to the product of the ring. I was so disappointed I realized I should've never gone to another jewelry shop. The ring was bent and didn't even look like one piece. I ended up taking it to Hollingsworth to see what they thought/could do about it and they said they would fix it for me. When they called to tell me it was ready they told me they had to take the old welds off and completely redo it. The ring looks AMAZING. Like it was never bent and it looks like it is all one piece. They didn't even charge me more for the time and effort they put into redoing it. I cannot believe the difference in the quality. They are truly the best. I will post a before and after of the job they did. I am so happy I will never go anywhere else!! Even if that means driving out of town for my jewelry. I HIGHLY recommend this place!!!

I needed my antique Mexican silver earring repaired and they were super friendly and helpful and…read moredid a get job, not inexpensive but quality craftsmanship

Came in to get a battery change, Peter was professional quick and affordable. Will def return for…read moreall my watch issues.

I have a solar watch…read more You'd think I would've learned my lesson by now but if you store it in a dresser drawer in the dark, not only will it fully discharge and quit ticking, but if left unattended long enough, the capacitor will die. Yep, not my first rodeo with this. I phoned ahead and spoke with Peter himself and he said bring it on down. I did so and expected to drop it off for a week or two, but he checked and said "I have it on hand right now." He replaced the capacitor while I stood there. Basically like a battery change. Done in 10 minutes. Out the door. What more could one ask for?

I volunteer for Friends of the Library and discovered an envelope of what appeared to be gold leaf…read morein an old art book. I was going to sell the item on EBay to help raise funds for our children's programs, but could not do so until I had verification whether or not it was really 14K gold leaf. The staff at Gold Rush were very helpful and graciously tested it for me at no cost. Thank you to a great local business.

I received a custom order silver ring I'd purchased. I did not size my finger correctly due to my…read moreown over-approximation of my abilities, I thought it was much larger. Some people say this is common for men, hehe....I digress. I investigated online for how feasible and financially palatable a feat of this magnitude might be. The results provided by Google were optimistic, as they usually are these days due to the AI backed search engine....they know what we want. Possibility, hope, reasonable customer service. Due to my location during my sleuthing; I was directed by my hopeful companion, Google, to the jewelry store in my immediate proximity. Four minute drive...hell yeah brother...I'm in the truck and on my way. Seemingly assured of my abilities (again) that the first option, despite negative reviews, was gonna be a sure-fire no casualties mission. But lo, there was collateral damage, there was a crushing of childlike joy, obliteration of ego...folks....I'm talking casualties. I entered the scene of the crime, sunglasses on, ridiculously large ring in hand, likely sweaty due to palpable anticipation. The scene....a jeweler....the crime....murdering newfound internet given expectations revolving the reworking of fashionable metal....the victim....an idiot....me. A woman greeted me, gruffly, I explained what had to be done as I set the ring upon the countertop. Retrieving it for a closer look, she said, "I can't do it." I, visibly crushed, asked whether she knew anyone in the area that might be able to handle the scope of work. Her reply......."No one......" Seeing that I would receive no assistance here (damn you Google), a quick-step heel turn maneuver was successfully accomplished, and I retreated out the door after a brisk, "Then I suppose we are done here." She mumbled something about her tool being too small and not being able to cut through the thick band, but I was already gone. Sunglasses still on face....pretty cool.... Returning back to my sanctuary I was reeling from this massive blow to my world. I took the initiative once again; of petitioning the big G for an answer. It gave me one, and like from the heavens, I heard the trumpets call.......and they tooted out in capital font.....GOLD RUSH JEWELERS.... Not wanting to potentially waste valuable fossil fuels I employ to power my steel steed, dubbed The Vessel. I elected to type an electronic letter to this magnificent empire that ruled the north bay with a golden fist. It was not a grand communication, and I had no envoy to send but the current of the interwebs to word of this quest. Almost immediately, a mysterious figure who identified himself as Rick, answered from the nether. He told me that this could indeed be possible, but that I must send him photos of it in order that he gather a more complete understanding of just how thick this silver band was. Once his eyes set upon them, he advised me that one of his stalwart metal magicians nearby must be consulted posthaste. Unfortunately, the hour was late, and the shadows had gone, replacing the world with darkness as opposed to light. Their Rohnert Park location was closed....it was 9 o'clock....completely reasonable. I showed up, precisely at the time that Sir Rick passed to me, in order to encounter his wizard before the mobs showed up to plead that his miracles be worked on their own accessories. A very kind woman named Kat assisted me, and upon having me try on several ring measurements, we found one that suited my fit best. She did warn me that it may be difficult and may not come out perfect. Then she floated into the back with my ring, after a brief conversation with an unknown voice, the Conjurer Steven emerged. The conversation was fruitful, Steven said he would attempt it and do his best. He said that there was a possibility the transformation would destroy the ring. I said it was no use to me in its present shape, and that I would sign whatever needed to release liability over them. They let me know that it could take close to a week before it was attempted, but that it could end up being tended to quicker. The undertaking was still plausible, and with happy faces, we all went about our day. I saddled up the truck again and gallivanted off to work. Difficult first few hours of the shift, but then my cellular telephone device shattered my concentration. An unknown number was calling, I let it go to voicemail, I like to screen my calls. Spam....but wait Steven left me a voicemail. The job was done and I was free to retrieve the ring at any time. The work day ended and I sped off into the north, not using the freeway due to the peasantry clogging vital arteries. I'm a backroads kind of dude, never see me coming. Too many words to post. Great experience though from all staff, Kat and Steven are amazing.

Very nice folks! Fixed a missing stone- definitely going back for something else in the future!read more

I went in to my Cuban bracelet resized here around 2 years ago, I also went in yesterday and David…read moreactually had the best price in gold. other jewelry store take your gold and weigh it out the back, David will actually do it in front of you. If you are looking to sell. David is the man. I am happy with his service.