My husband and I visited here briefly a couple of years ago for our green card application. The process was pain free and fast. His documentation was solid and we were very happy with the results. Few weeks ago, my parents came here to visit us from overseas. My dad had a really bad gout attack and could not walk (he was literally crawling out from his room in the morning). We took him in and the doctor managed to squeeze in a spot for him on the same day. We saw the doctor around lunch time. Simon was gentle and thorough. He does care and tailor the treatment to each family's situation, which we truly appreciated. After taking the prescription, my dad's symptoms were greatly improved on the same day and was fixed within 2 - 3 days! While waiting to see the doctors, my dad stroke few conversations with patients in the waiting area. It seems that the patients here are all very happy with Dr. Lee, which is really a good sign. One point deducted for the decore and small waiting area of the office. The practice gets very busy very quickly, so it may seem to be not very organized and could be a little chaotic. But if you can get pass that, the doctor himself is awesome. Also, Dr. Lee has a practice in SF as well. So he is in Burlingame location only part of the week. Staff and Dr. Lee speak Cantonese, Mandarin and English. read more

Watch out for a very rude receptionist. With this first impression, she has chased away a new customer over the phone. I am sure that I am not the first or the last customer who turns away from her rude, impatient & sarcastic attitude. She seems to forget that we are not in Hong Kong or China, that she can bark her sarcastic comments over the phone. Perhaps she thought that I could only speak Cantonese Chinese & I had no choice but to be submissive to her terrible customer service. In the SF Bay Area, there are many other Medical Spas with bilingual doctors, receptionists & customers. When my friend, who has paid thousands of dollars for several treatments, referred me to this Simon Med Spa, I was interested in trying it for 'self-pay' or out-of-pocket cosmetic treatments. Thanks to this rude receptionist, I will be spending my money at other medical spas, which understand the importance of customer service over the phone. read more

Great care great doctors take. Your Brenda Lee is totally awesome. It is very good at listening explaining in detail. Dr. Simon Lee has been my mom's actor for over 20 years. He looks amazing. It's wonderful to get I only wish there was more Doctors like Brandon Lee and Dr. Simon Lee. They have an awesome practice. The spa is great. Also, the care and medicine and pain is very good. Thank you for being wonderful Doctors. Thank you for being so kind to me and my mom and my family actually taking care of our pain and issues when we need it. You are a true medicine is really meant to be. read more

Wonderful Doctor, very caring and accommodating. His staff is very helpful too. Bryan his assistant was awesome.

They offer green card i 693 exam for $180. Not sure if they increased the price. Dr Lee is primarily a cosmetic doctor, just so you know. The office staff are not as welcoming, but they are extremely busy, so thats understandable. They speak mandarin, cantonese, and english. read more

green card i693 exam. 180$, there are other places that will do the same thing for 200$. I know Dr Simon Lee is not horrible, but his stuff at Burlingame is not professional. The lady on the phone is very rude throughout the conversation and interrupt me a few times by saying "Let me finish". Not even, "please let me finish" Haven't deal with these types in a while. read more

Got my green card medical exam done here. The staff here is very well organized and super efficient. The doctor identified the correct vaccinations based on our medical history, and the entire process (from filling out the forms to getting the right vaccinations) was error-free and smooth. I highly recommend this spot for anyone looking to get their I-693 forms done! read more

This review is for the curly hair front desk woman staff on duty on 9/28 Sat. morning shift at Burlingame. Horrible experience! We came in to pick up the green card medical exam report. She gave us some paperwork to review and we noticed that the phone number was wrong on the form. She corrected it and had us re-review and sign. We should be done at that moment but in the meantime, there was another guy who came after us. She switched gear to help him instead while making us wait. And here is how she messed up his paperwork and we witnessed everything: 1. Got A number wrong on his form 2. Got phone number wrong TWICE, even after he pointed out once in front of her 3. Mis-spelled "United Kingdom" LOL. I can see him shaking his head. The worst part is while she was retyping and reprinting the forms 4+ times for this guy who came AFTER us, she just made us wait on the side the whole time! Finally when I asked her when the report is going to be ready, she gave me a "Shhh" hand gesture. I was like WTF?!??! Do not "Shhh" your customers while you do not know how to prioritize and kept messing up simple things. Your incompetence in filling out forms already pissed off your UK customer and you just pissed off another customer by making them wait because of YOU being disorganized and incompetent. Avoid this place at all costs. Can't trust them even with such simple things. Do not recommend. read more

You will super happy to save lots of money in your pocket because it is very cheap cost, fast, and good service I have book an appointment before go there. Highly recommend for everyone. read more

My wife and stepson needed their medical papers upgraded after their Green Card interview. It was very easy to make an appointment with Dr. Lee. After a 10 to 15 minute wait, he saw them. It was a very cut and dry and they had their updated packets in two days. Dr. Lee is a very even tempered gentleman with a comforting demeanor. I highly recommend him. read more

I did ultherapy with Sophie. She is dedicated and made sure all my face is covered and lifted. I am waiting to see the results and ready for my future picosure treatments. read more

The positive reviews are right. Dr. Lee is an excellent physician. I have been his patient for 10 years and am very confident in his clinical judgment. He explains things clearly and answers all my questions. His calm and patient manner immediately puts you at ease. The front desk staff is friendly and efficient, and has been very helpful in fitting me in for last minute visits. I recommend Dr. Lee to anyone looking for excellent medical care. read more

Dr. is ehhh. But overall the place is crap. The office has files and paperwork EVERYWHERE & it seems like to office staff could care less.The waiting room is really small & outdated. It's kind of uncomfortable when the Dr. and his staff talk to each other in another language before they discuss your Heath with you. would go back although the Dr. isnt bad. It's just that they need to update the office, work on customer service, English & having the FOUR office staff members pick up the pace and maybe work. read more

Dr. Simon Lee was a doctor in my network, and served as my general practitioner for one appointment. I'll revisit my experience through my review. The receptionists were responsive (not welcoming nor lazy). I was able to schedule my appointment after 2 different phone calls. I showed up 15 minutes before my 10AM appointment, but upon arrival was pushed back to 1015AM. The doctor is nice, and very poised. I imagine he would have explained more of his results to me if I spoke Chinese. He was trying to explain his procedures in English, and even paused to ask me if I spoke Chinese. Unfortunately, I did not, so he remained fairly quiet throughout the check up. He sent my blood sample to the lab, and said he'd discuss the results with me over the phone at a later time. I was unable to connect with him to discuss the results despite calling his office. Before the examination began, I asked him to please only perform procedures that are covered by my insurance as I did not want to incur any additional charges. He performed what he described as a routine glaucoma test where he checks the pressure of my eyeballs. Although I asked about the billing charges at the end of the exam, he said he'd bill me later. He pushed through an additional $56 for the glaucoma test. Luckily, my insurance called them and his receptionist immediately rescinded the charge without hesitation (I assume they always bill more, and then rescind if followed up on?). Good doctor, but I will try to find another doctor who can better suit my preferences. read more

Doctor Simon Lee is my primary. Moved to SF Bay from the East Bay and glad I found him online. Dr. Lee is intelligent but a bit too quiet, he lets you talk about your symptoms, and doesn't talk back or ask too many questions, he just nods his head and says okay. He jots down your symptoms on your personal file, then concludes with a prescription on-hand. A simple Doctor, with many informative documents for your health concerns, but not very talkative. Which might be a good thing for others. read more

Simon Lee, MD - Simon Med Spa - Dr. Simon Lee's Schedule (Burlingame & San Francisco) - Internal Medicine Near Me - Burlingame, California

Dr. Lee has been my primary doctor for 2+ years. I think he is a very good doctor and that he cares about his patients. He also gives me great referrals! His staff has always been very courteous and professional! MULTILINGUAL: English, Mandarin, and Cantonese! read more

Both Dr Lee and Dr Tam are awesome! They have been my parent's primary care physician for over 3 years now and my parents love them. They are super responsive to all their needs and the office staff are all so polite and helpful. My parents moved from The City to San Jose recently and my parents wanted me to figure out how they can continue to see Dr Lee despite changes to their insurance. As a healthcare worker myself, I know what is good customer service when I see it and this office definitely provides excellent service. Here are just a few examples: my dad was not feeling well last Saturday morning and I emailed Dr Lee's office in the morning. Doctor responded within the hour. Just yesterday, I had to bring my dad to the lab to get tests done during my lunch hour, but some coding was wrong. I was in a rush, but was able to reach the office and Dr Lee was able to fix the error right away so that I didn't have to come back. I really appreciated that! One more example just to show how thoughtful Dr Lee is to the elderly patient. My Mom's friend also goes to see Dr Lee in his San Francisco office. He personally walked her to the specialist's office to get an appointment. These are the little touches that make this office so wonderful. Thank you to everyone at the office for all that you do! Especially during the pandemic, you are all essential workers!! read more

They are using practical doctor to treat you instead of Dr Lee himself.

I had moved and saw Dr. Lee was in my area and was accepting new patients so I set Dr. Lee as my primary care physician with my health insurance. However, when I called to make an appointment the nurse asked what type of insurance I had and said they were not accepting new patients. This place picks and chooses the type of insurance to take patients. To Dr. Lee- if you don't want to accept certain insurance then just inform that insurance company that you will not use them because you don't get paid enough. Please don't have patients sign up and reject them. I eventually went to urgent care and paid $75. Now I have to spend probably another 30mins to change my PCP. read more

My elderly mother had a 10 am appointment today. We arrived before 10 and checked in. It is now 11:37 and we are still waiting to see doctor Lee. How could a 10 am appointment run over an hour and a half late? How overbooked is the doctor? The office opens at 9. This is cruel and unusual punishment for his elderly, wheel chair bound patient to wait this long to see the doctor. That said my mom loves the doctor and forgave the long wait. read more

I called to reschedule my appointment, front desk clearly was not happy about it and put me on hold for 10 min. I hung up and called again, they just flat out hung up on me. I am going somewhere else for the immigration medical check up since Dr. Lee's review isn't that great anyway, I rather spend the same amount of money or even more with a better doctor. read more

Dr. Lee too lazy & only a figurehead, uses practitioners to see patients. Never review medical info with you nor update you in your medical status! read more

I really need to upgrade my review for the awesome customer service and responsiveness to customer satisfaction from Dr. Lee. After reading my review, he reached out in a handwritten note and personally apologized for the experience I had - I was not expecting this at all. My review was never a knock on Dr. Lee himself but rather the experience I had in the waiting room. It's never easy going to the doctors (if anyone has encountered a zen experience, let me know). read more

I got my green card fast which means that Dr. Lee's documents were problem free. Highly recommended!

Dr. Lee was introduced to me by my wife and now we both hooked to his practice. he is very patient and allows the patient to have the best treatment ever. we have been going to Dr. Lee for a little over 3yrs now and we wont change him for any other doctor. Not only does he treat our illness, he also gives great advice of various if u ask his opinion. Not to forget his excellent stuff, Jenny and Ava! they are friendly and very welcoming, especially Jenny. she always calls to make sure we recall our appointment dates and so forth. Thank u Dr. lee and your excellent stuff for accepting us into your practice! read more

I like when the doctor is concise and full of understanding. Dr. Lee is a great doctor and he has great staff. No big lines for waiting, they are precise and accurate. I would recommend this office for everyone! Great thanks for all of them . read more

I was looking for a civil surgeon for my medical examination and came across Dr Simon Lee here at yelp. It's a good thing I didn't rely on the negative review here at his Burlingame office, as he was the opposite! He is a very mild mannered, soft spoken Chinese doctor who was quick in my procedure. He went through with my medical exam smoothly and gave me the necessary vaccines. The results were in after a couple of days. His office also charges minimally ($250 all in all) and the receptionists are friendly and even apologetic after a 10-15minute wait (I have waited for hours in other doctors' offices). They only accept cash though, but it's still much affordable than other civil surgeon's rates. And Dr. Simon Lee is an assistant professor at UCSF (I think) so how could you go wrong with him? Highly recommend him! read more

Dr. Lee has been my primary care physician for over 4 years now. I must say he is a very good primary care physician that listens to all your requests. He is very accommodating and compassionate. Jenny at the front desk has always been able to accommodate my request for appointments and at times been able to get me in at the same day. Highly recommend this office! read more

If you have a preference to speak Mandarin, then come here- if not, I would avoid it. This office is more to fill out immigration papers than to treat people. Their staff is messy and late with papers and files all over the place. Even in exam rooms, there' were used needles not properly disposed or contained. Every time I asked about an issue, Dr Lee barely responded and just said, "I can write you a prescription" and would not explain the prescription. I somewhat question their medical experience, but really they just default to writing on any prescription on a medical pad and stamp for immigration forms. I wouldn't recommend. .unless that's exactly what you're looking for. read more

Went for our immigration medical exam and all went smooth so far. They are out right about cost involved and no hidden costs all properly disclosed up front so I would call it a no-nonsense place (those simpler times). Dr. Lee and his staff are all up to date with with I-693 forms, norms and formalities. I advice to take their all inclusive pricing option and take all your vaccine records and it seems to be * a very reasonably priced * place in Peninsula. I happily recommend this place for immigration formalities, even more so if you are Asian descent. read more

Horrible doctor. I have been sick for a few days, constant vomitting and trips to the bathroom. I came to his practice place hoping he could help. I explained my conditions to him, yet I only received one word answers which I found unhelpful and of which I have already known possible reasons for my sickness. He did not even checked me once and did not even bother to ask for any kind of information needed to determine my illness. In the end of my quick 5 minute visit, he just gave me a prescription for my stomache. I think he doesn't really care about his patients and just want money. read more

My mom has come to see Dr. Lee for more than 4 years. Most of the office visit would take around 3 or 4 mins the max. I believed you really can't get much of communication within this short time! I would suggest Dr. Lee should pay more attention to the patient. Have more eye contact instead of keep writing his own notes while listening. ( I am not sure if this is a bad habit or not, perhaps he tried to save time ) read more

I was very pleased with Dr. Lee. He gave me a thorough physical examination and spent about 15 minutes asking questions about my health and my parents. He arranged for me to have blood tests, urinalysis, mamogram and bone density tests. After he got the results he called me in for consulation. Very polite and made me feel at ease. His receptionists are friendly and polite. I am not Chinese. read more

Seen dr lee and then has a fast blood test in the same building. The office girl and dr lee worry i will pass out.they give me some juice and remind me to drink after blood test.the staffs are efficient and felpful.dr lee is professional. Dr lee called me to review the result even the result is normal. Ifeel safe to be dr lee patient read more

dr lee has been my pcp for 3+ years. both dr lee AND HIS STAFF are very competent, professional and caring for his patients. i could not be more pleased with medical care received at dr lee's office. read more