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    Simon Eye

    4.0 (3 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Simon Eye

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    2 More Services

    Laser vision correction

    Retinal imaging

    Simon Eye Photos

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    Recommended Reviews - Simon Eye

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    2 years ago

    Dr Bwint and her staff are kind with a personal touch. Very thorough and professional!

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    3 years ago

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    5 years ago

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    America's Best Contacts & Eyeglasses

    America's Best Contacts & Eyeglasses

    (12 reviews)

    Karl is legend i would be blind without him and he was the only one that actually offered to help…read moreme out, the other americas best were so uptight about my situation but karl came through and understood my situation cause it happens to everyone

    I have been wearing glasses since I was 7 years old, so that's 60+ years. (Yes, I am older, but I…read moream not a cranky old lady!) Thus, I have a lot of experience buying glasses. My husband needed glasses, so we were planning to buy him 2 pair: regular glasses and prescription sunglasses. This America's Best in Granite Run was the absolute WORST experience I've ever had buying glasses. We looked around for a while and picked out frames we liked and took them to a young woman who was sitting at a table messing around with some paperwork. (There was no one else in the store, either customer or employee.) She told us she was not the optician. I asked if we could see the optician and she responded that the optician was in a meeting in the back. I asked if she'd tell the optician we were there. We waited ten or fifteen minutes without any acknowledgement and then I said to my husband, this is insulting, let's go. So I told the young woman we were leaving, and she said "fine." As we approached the door, an older woman came out, looking angry and hostile. I asked her if she was the optician. She said yes, but she's in a meeting, what did we want? I said, we wanted two pairs of glasses, when is your meeting over? She said, I don't know. I said, well, it's pretty insulting to sit here for ten or fifteen minutes waiting. She replied, don't exaggerate, you've only been here for five minutes. I said, I am not exaggerating, and besides, who schedules a meeting in a retail establishment for the middle of the day?? (It was about 130pm.) She said, I do, I'm the general manager for all the stores in this area. My husband and I were pretty fed up, so I said, I don't see us getting glasses here, so we're leaving. She responded by waving her hand toward the door and said, OK, go. I said, whatever happened to the customer is always right? She said, it's not true, the customer is not right very often. We left and drove up Baltimore Pike to the Lenscrafters in Springfield, and the difference was like night and day. There were three employees on site, and they couldn't have been nicer. The atmosphere was friendly and welcoming. I can't comment on the prices because both my husband and I have complicated prescriptions and we wear our glasses all day, every day, so we don't complain too much. I figure if they come in between $500 and $800 per pair, that's OK. I had already bought new glasses at the optometrist I saw, but we ordered two pair for my husband at the Lenscrafters, for a total of about $1200. America's Best lost that sale solely due to the rudeness of their so-called manager. There are a lot of opticians in the Media/Granite Run/Springfield area. There's no reason to go to this store.

    Warby Parker Shoppes at Brinton Lake

    Warby Parker Shoppes at Brinton Lake

    (4 reviews)

    Awesome customer service. Very knowledgeable about what they were doing. Didn't talk over you,…read morelistened to what you had to say and helped. I will be going there from now on.

    I had one of the worst customer service experiences at this location in Glen Mills, PA. I was…read morelooking at frames online and got really excited when I found out there was a store nearby my work. I walked in and it was not very busy. An associate was helping a customer on the floor and then there was an associate behind the counter. There was another customer standing near the register, however, they were not conversing. I waited in line behind the other customer anyway. I waited for a couple of minutes when I was rudely asked by the associate behind the counter "do you have an appointment?". I said, no that I was just wondering if I just wonder around and try on any of the frames that I want and she said "uh huh". Well, that is the last time anyone attempted to speak to me. I walked around for half an hour trying on frames and NO ONE spoke to me to ask me if I had questions or if I needed assistance with anything. They were not busy at all. Two female associates were having a personal conversation as I was walking around trying on frames. They definitely do not work on commission. I am not certain why they did not want to assist me. I had just left work, so I was dressed well. Even if I was in sweats, I should not have been treated this way. I really liked a pair of frames too and am torn whether or not to order them online. I probably won't since I had such a bad experience in the store. Not that my $800+ purchase would have made a difference if they did help me, but it is just the fact that I left the store very deflated and almost in tears. I really needed a pair of new glasses and was very excited to purchase them from the Glen Mills PA Warby Parker store tonight. Do not shop at this Glen Mills PA location. I am still wondering what it was about "me" that they would not wait on me. I work in hospitality and have worked in retail in the past for many years and this is not the way to do business.

    LensCrafters

    LensCrafters

    (6 reviews)

    The managment and leadership at the front of the store take a very laissez-faire approach to…read morecustomers. I have busted several times and some of the people make you feel like they rather not help you if they don't have to.

    I made an appointment for an eye exam. It's been two years and I was due…read more I saw Dr Melissa Rivera for my eye exam. She was lovely. She answered all my questions and reviewed both my sun glasses and eye glasses, as I explained they were different prescriptions and I preferred the sun glasses for driving. She explained the differences and recommended progressives for dominant hand glasses to expand the progress area. I'm looking forward to them arriving!! Then I moved on to picking my glasses. I was a bit sticker shocked with all the high end brands, Burberry, Prada, Versace, etc. but in the end, I paid what I normally pay for glasses. They pre checked my insurance information so I knew what my coverage was going to be. In the end I pick a lovely pair of glasses. They should arrive mid next week. Karla was awesome!!! She was patient with me and made some great recommendations for glasses. She explained why I didn't like my current glasses, the bridge on nose is too wide (17), 15-16 work much better!! And she was right!! I was happy to have someone help who understood what I needed. I'm Soooo excited for the new glasses to arrive. Next time I'll get some sunglasses. I got an extra print out of my prescription, in case I want to buy them elsewhere, but I like their service and staff here.

    Simon Eye - optometrists - Updated May 2026

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