Although the actual performance and show were great, what a horrible staff that works here (sans 1…read moreperson who actually helped). When we first arrived, upon checking our tickets, our tickets wouldn't scan/verify. The usher was getting frustrated with us for this, and made us go to the ticket booth to get our physical tickets. We showed the person the tickets on our phone, and she printed them out for us -- after several rounds of confusion on her part. She was so soft spoken (in a noisy theatre entrance) that it led to much confusion. After this, we had to "cut" back into the entrance line (the security guard was helpful here) and we got thru the gates, finally. Then this usher/ticket checker who scanned our tickets (the 2nd time) was literally yelling at us on which direction to go (not a yelling as in being loud, but yelling like we were stupid). I go the way he yells at me because he won't stop yelling at me to go the direction he points me in -- which is the wrong direction. We had orchestra seats and were headed there, but this usher/ticket checker was yelling at us to go up the stairs. Fine, maybe I'm wrong. We get upstairs, and the 2nd usher again points us in the wrong direction to go further upstairs. This is again incorrect. We are flustered and confused, and not sure what is going on. We finally reach the 3rd usher at the top of the stairs, and he finally points us in the correct direction. The ushers here (Sans the 3rd one) were incompetent and rude.

05/12/26 - My wife & I went The Cadillac Theater to see Les Miserables. The show was inside…read moreCadillac Palace. This was the first time I have been inside this theater. We were seated on the balcony in the third row so we had a pretty good view of the stage. The Cadillac Theater is a beautiful theater located @ 151 W Randolph Street. There's is a parking garage 1/2 block down on Wells where there is a discounted rate for theater goers from 6pm - 11pm during the show. There's Cadillac Theater opened in 1926. It's a beautiful theater w/2300 seat venue supposedly modeled after The Palace of Versailles. I say supposedly because I've been there and I don't see the similarities. That being said the Cadillac theater is a beautiful theater. The seating is spread out so all of the seats have a good view of the stage. The theater is beautiful, the staging for the musical Les Miserable was very impressive w/the props & stage items changing seamlessly. Couple this w/an excellent performance & it was a very enjoyable evening

We recently visited the Nederlander Theatre to see Water for Elephants, and it was an incredible…read moreexperience from start to finish. The theater is beautiful, historic, and well-maintained, with a classic charm that makes seeing a Broadway show in Chicago feel extra special. The staff was friendly and helpful, and getting in and finding our seats was quick and easy. Water for Elephants was absolutely amazing. The cast delivered outstanding performances, and the acrobatics, music, and staging were breathtaking. The way they brought the story to life on stage was unlike anything we've seen before. Every scene was captivating, and we left talking about the show long after it ended. If you're looking for a memorable theater experience in Chicago, I highly recommend both the Nederlander Theatre and Water for Elephants. We can't wait to come back for another show!

Wow! This historic theater is absolutely gorgeous and breathtaking…read more We went to watch Kinky Boots and thoroughly loved it. The seats are comfortable, and sound quality was great. You could hear very well throughout the theater. The atmosphere was lively. Easy to find seats. Helpful staff. Even bathroom attendants during intermission to create efficiency, so we could get back to our seats as quickly as possible.

I've long been a fan of the Goodman, and though I used to be a semi-regular, I've only been here…read moreonce since the pandemic. Until today! Somehow, I learned about a children's production presented through their educational wing. I'm not sure if their education & engagement was this strong in years past or perhaps I simply wasn't dialed into their offerings, but that's definitely changing now. We went to see Splish Splash. This was a 50 minute long story about a blue heron and friends who are seeking to repair the moon after it fell into Lake Michigan. There were songs, there was play, and it was highly interactive. The kids--fellow "sailors", along with three of the cast members--learned a song to sing along at various parts of the show. There were several times when the kids were invited onto the "stage" (it was in one of their lab/classroom spaces, so there wasn't a raised stage) to help or participate. It was so well done, and kept the kids engaged. I really loved how this experience was designed. Upon arrival we were checked in and pointed to one of the classroom spaces. I was surprised because I wasn't sure how actors could be safe there, but it was actually a room for the kids to color and read books or play with toys and stuff before we were taken into the room where the performance took place. I've only seen something that was meant to keep kids busy like that before showtime is at Filament Theatre, and we've gone to kids shows at two or three other theaters by now. It was a great touch. This production was specifically geared toward children aged 0-5, which is atypical and felt so special that it was written with the littlest theatergoers. One of the important pre-show reminders was for adults, reminding us that it's a no-shush zone! I'm so excited that one of the most important theaters in the city, and the oldest non-profit theater still in operation in Chicago, is so committed to developing young audiences in an exciting way and meeting them where they're at. We'll be regulars at their Theatre for the Very Young programs.

Very nice theater and high quality productions…read more The theater is conveniently located near restaurants and parking garages. The lobby is large and the staff is helpful. The seats are comfortable. The Mezzanine rows are surprisingly wide with no center aisle.

We came here as something to do while in town for the evening with no plans and we didn't have a…read morelot of hope for the event, but thought it would be fun... We didn't know it would be GREAT!!! We decided to buy stage-side seats and we were seated right next to the area where the king & queen would sit and watch. This play is absolutely incredible! The actors and staff were all great and hilarious! I don't want to give too much of it away, but we did it all and had a great experience. Definitely worth visiting!

Had an absolutely amazing time. Hilarious, fun, amazing music, and so much talent in one room!…read moreStrongly recommend you stop in and see a show- you won't regret it!!

WOW!!! I cannot say enough good things! The theater was stunning, the performance was amazing! I…read morewould honestly love to experience it again! Highly recommend! The entire cast was phenomenal and amazingly talented. This was my first time seeing Hamilton and it may have been the best musical I have seen to date! Our seats were in the top section and we still had an amazing view! Seriously worth every penny (and some). The theater is also in a great area that is walkable to many other attractions and restaurants which is really nice!

I was not sure what to expect but I will say that this musical blew my mind! The CIBC theatre is…read morebeautiful and there is no bad seat in the house. There were lots of people to guide you to your seat and even the guy selling drinks/snacks was very friendly. If you have not been to see this play, you must go! The dancing, singing, hip hop genre, the comedy by the King and the costumes were outstanding. One tip, they offer seat cushions for more seating comfort (just ask)! The play is very long (2hrs/45 minutes), so if you are the kind of person that needs a break, it may be best to go on a weekend or a day that you are not working. Besides that, it is a must see!

I have seen the magic of Dennis Watkins prior to The Magic Parlour even opening so when he…read moreannounced this theater as part of the Goodman built for magic, I was all in! I have been there for Dennis's solo show with my daughter and cousins and I treated my dad, my mom, and my family to Three Card Monte for his birthday as a way to spend time together. Three Card Monte was where the audience was seated at three tables and three different close up magicians rotated through. The magic was literally happening in front of your eyes! The variety in the three magicians was great--they had a variety of tricks, varying levels of sarcasm and humor, and overall, made it one of the best Sunday evenings I have had! Your ticket comes with a drink ticket--I don't drink, but they made me a mean Shirley Temple. My daughter bought a 2nd one at intermission and it was very reasonably priced. I made sure to have cash to tip my bartender. With Dennis's solo show, there was an option to pay to be a VIP where we got a taste of close up magic right after the general show. It was very cool and I recommend adding it on. If you love magic or even if you just know someone who loves magic, I recommend! A classy venue with top notch entertainment!

Been a couple of times, the magician is a great entertainer and makes you believe in real magic…read more I tore a dollar bill into 8 pieces 2 separate times without letting go of bill and as you can see I still have it. Great mentalist as well.

I'm not the biggest fan of theatrical opera, but it was pretty cool seeing Phantom of the Opera…read more The singing ranges and execution of the performers is crazy good. My rating is based on what my gf thought of it (she really liked it).

Weak cast the Phantom one of the worst that I have seen and christina very sweet but voice needs…read moremore I have seen each variation of Phantom of the opera And this one clearly was just to make money

Won lottery tickets to Hamilton. Once we picked up the tickets at will call, we saw our seat…read moreassignments. Unfortunately it came with an obstructed view. If the speakers were smaller or floating, we would have seen more. Outside of the fabulous performance, I would say I was just meh on the theater itself.

After experiencing the Hamilton sit-down Chicago production 9 years ago (whoa), it was back to this…read moresame theatre for its national tour. I was reminded of the same issues I mentioned in my earlier review, issues that persist after almost a decade. Like many theatres, they make you wait outside (in this case, in the cold), while they get the theatre ready. Maybe they don't want to pay for the workers to be there for too long beforehand? It makes for a crappy experience. You are then funneled inside while security guards bark orders at you, even when all you're doing is trying to find your way inside in a polite manner. Luckily, the guard in our line was nice enough and joked around with the kids. The lobby is tiny, unlike the other major theatres downtown, so that is something to be aware of. There's really zero room to breathe, and the intermission bathroom line snakes up from the basement into the bar line. Luckily, I got there earlier on, but that's a bad experience. The bathrooms aren't that nice, sadly, and they could use extra care. There are a lot of stalls that don't lock, don't have purse hooks attached anymore, etc. Worse yet, the attendants are on a power trip, though they're not quite as mean as others in similar theatres, and the line moves quickly. I just don't appreciate them yelling "up against the wall!" It's a bit much. The orchestra seats were pretty comfortable and even have good sight lines for short people! From what I saw, the snacks weren't as expensive as one might imagine, though not cheap. Frustratingly, there is no public wifi here. What year is it?