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Simmons F J Dr

3.7 (3 reviews)

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Premier Choice Medical & Wellness

Premier Choice Medical & Wellness

3.0(2 reviews)
2.7 mi

My experience with DR.SHEILA JONES has been great. I would recommend her and her staff for all…read moreyour medical needs. Andrea Curtis Richardson

I am very disappointed in the service I received from Sheila. I am dealing with depression and…read moregrief of losing a loved one. I entrusted her. I was seen by her and explained everything to her. I was prescribed medicine but was ghosted afterwards. I was met with unanswered calls and when I did get her on the phone, she would say she's busy, I'll call you back on lunch, or I'll call you right back. I never received a call back. I also had paperwork for her to complete but was unsuccessful with that as well. I called one day and was told by her staff that they were finalizing the paperwork but that was a lie as well. After several attempts to talk to her about completing the paper and medication questions, I gave up. This lasted about 3 weeks. If she didn't want to assist me, I would have respected her just being honest instead of wasting my time. I had to find another doctor to help me with my depression and paperwork. She has been awesome! She is dependable, honest and thorough. I finally got my medication on track and on the track on healing and feeling better. I will never do business with Sheila again. This office is very unprofessional. Patients should be treated with care especially when dealing with depression. I don't wish This treatment on anyone. I encourage anyone dealing with sickness to never give up and advocate for your healthcare needs. Some providers are only in it for the money and not for the care of people.

Brown Andrea V MD PA

Brown Andrea V MD PA

2.0(8 reviews)
3.2 mi

I recently found out that my primary care doctor for the last 10 years plus, will no longer be…read morein-network with my insurance company. A person I met at Walgreens suggested I try Dr Brown. My first appt. was great. They were very thorough. My usual appt. with my former doctor lasted about 15 minutes total. This one was longer and included questions and concern for my overall well being and health. I am now retired and am focusing on my health. Medical assistant Nayshala was the first person I saw, then Physician assistant Debra Hunter was next. Both were fantastic. I felt I got a more personal attention experience. The ladies at the front desk were also very nice. I did have some apprehension about changing doctors, now I feel that I am in very good hands. Also instead of driving to Dallas, Dr Browns office is 1.7 miles away from my home. Great. Update-just had my first in-person appt during the COVID-19 era. The ladies at the front desk are still the best, friendly and professional, as are all the ladies in the back. I give special mention to the lady that draws blood, Mya (?). I was in once and started to chat with her about something. I looked down to see when she would start drawing the blood and she was pulling the needle out. The procedure was completed and I never felt a thing. She has always been "painless" for me. As a 70 year old senior, painless is very good.

The office contacted me for an appointment. Since Dr. Brown was now seeing patients in the office,…read moreI agreed. As the appointment was set for two weeks later, I requested mailed paperwork. It arrived the evening before the appointment. I was reminded by text 17 hours before the appointment that they required a 24-hour cancellation notice. I arrived with my TDL, insurance card, and vaccination card. I signed in and stood at the window, but was ignored, so I sat down. During the 15 minute wait, I watched the clerk and waited for some kind of acknowledgment, a greeting, a wave. Nothing happened. I got up and left. The odd thing was the clerk was not busy, but she also seemed to make a point of not seeing me and feigning paperwork. (I am an RN, so I do know actual busy). I did not know her, nor had I seen her before. I had heard wonderful things about Dr. Brown, but I will never know. Doctors don't realize how much business they lose because of the attitudes or their front-line staff. I have NEVER been to a medical office where the first thing they did was ignore you instead of collecting the insurance, ID, and other relevant papers. in fact, they usually give you new patient paperwork. I was a paying patient. I did not go looking for free medical care. I called back and talked to the clerk, who stated."Well, I was busy'. Too busy to greet a new patient?

Simmons F J Dr - familydr - Updated May 2026

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