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    New Line Plumbing Inc

    New Line Plumbing Inc

    (7 reviews)

    Etobicoke

    I am a property manager for multiple buildings around the GTA. Newline Plumbing has been working at…read moremy buildings for over 4 years. They have done major repair and maintenance. Multiple jobs including: Stack cleaning, valve replacements, drain pipes replacements, hot water and cold water pipe replacements, re- circulation pipes repayments, Main pipe replacements, Major water shut off for emergencies and repairs and more. They are a reliable and professional company. I am upset to see reviews that state otherwise, which make me think that competitors are the ones that would do something like that.

    I contacted New Line Plumbing for a leaking issue in Toronto. The person on the phone quoted 220+…read moretax first visit fee (including 1 hour fixing time) seemed reasonable, so I agreed. The plumper arrived, spent approximately 15 min on site, took some photos, did no repair (even temporary fix), and left. Then he later sent a quote, claiming he did a temporary repair, and needed $1900 to replace a strainer - far above any reasonable market rate. When I declined the quote and questioned about the initial visit, I was told that the internal log showed TWO hours of work and I needed to cover them. Their own records are inconsistent and cannot support the charges. The conversation was difficult as they had no intention to address your concerns but just wanted you to go away. They finally agreed to get back to me but never did, and I paid the bill under pressure to avoid an automatic charge to my card. At this point it is not about the bill. This company seemed to have inflated hours, grossly overpriced quotes, unresponsive customer service, and the lack of actual service provided during visits - I would not recommend.

    Simmco - hvac - Updated May 2026

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