The central air conditioner unit came with our house, built in 2000. In 2021, we purchased a brand new unit from Convertible. This year, 2025, we called them to report it was not working sufficiently: temp is set at 23, but the house registers 24.5 degrees! They want to charge $150 just to come out and inspect the problem. The original unit lasted approximately 20 years without an issue. This new Carrier unit installed by Convertible is just over 4 years old and it's unable to maintain a comfortable temperature of 23. Recent heat waves are a good test of the quality of an air conditioner unit, as well as the reliability of the company you hire when you need a new one. Disappointed in both! read more

Yet again Convertible Air Systems has come through. My air conditioner had an issue during a heatwave wave. I called for service and Gregory was here first thing this morning, He changed the capacitor in the air conditioner and cleaned everything out and even moved the air conditioner away from resting on the house wall. He also explained that my leaving the unit off until it was unbearably hot was not a great idea. the service was fast, Gregory was professional and efficient as well as very personable. Since 2006, I have purchased a furnace, air conditioner and tankless water heater for two houses and have been very pleased with the quality, the service, the staff as well as the price. I highly recommend this company. And the sales person I dealt with on both occasions was Marnie Amodeo. She was exceptional at helping me find the exact products I needed for my homes. I highly recommend this company. read more

After our Air Conditioner broke at our rental property, we contacted Convertible Heating and Air Conditioning. They responded quickly to our call, scheduled an immediate appointment, and replaced the A/C unit. Our tenants are pleased since it works great. This is our second service from this company since December we also purchased a new furnace Convertible Heating and Air Conditioning and it has been working great. Exceptional service and professional work. 10/10 Thank you Frank read more

.Converteable Air installed new a/c. It was a pleasure dealing with them. Sales rep. was very knowledgeable and provided many options. The installation by Ali was excellent it took very short period of time and site was cleaned. I would recommend them to anyone. Rolland read more

I have been dealing with Convertible for at least 20 years. Now the business is moving to a new generation and yet still is keeping up the great reputation around GTA with their expertise in HVAC. Since the last time Convertible upgraded my HVAC I have been very happy with the work and the products in general and I have recommended them to others a few times. 2018 seemed like a good year to complete some upgrades since the provincial Liberal government cap and trade system was being phased out by the new PCs and the deadline of Fall 2018 was looming large. Convertible to the rescue! Coinciding with an excellent window upgrade from Brock, was a need to replace an old window AC with a ductless system. Convertible recommended a Direct Air Heat pump which not only blows cold air for summer, can blow warm air in the winter! Awesome new feature. Included was a double inside head unit with one on the main floor and one on the second floor. At the same time I asked about a quote on a new on-demand combi boiler which heats domestic hot water plus central heating for the radiators. The new Korean made Navien model they installed is amazingly efficient at 96%! The previous mid-efficiency boiler had a slight smell to the exhaust at the front of the house, but this new one has no smell to the exhaust--unbelievable! (The idea of the cap and trade system is to encourage these upgrades). Convertible took care of the paperwork for the GreenON rebate which was appreciated. The installation of the boiler was very well engineered by the team from Convertible. They even installed a secondary external water pump to ensure every rad received a healthy flow of hot water. The AC installation was equally high quality with nice looking routing of lines and a seamless look to the front of the house, as well as inside. Impressive! Total cost was about $15,500 and the GreenON rebate was around $4000. I will continue to recommend Convertible for your HVAC needs. read more

See all

I had a new Gree Heat Pump installed by Cnvertible Heating and Air Conditioning. Although the install didn't exactly go as planned, in the end, the job was completed and the end result was very good. The two technicians they sent were very good, knowledgeable, tried everything they could think of to get the new Gree Heat Pump working once it was installed, but just couldn't figure it out. They eventually concluded that the main component that sits inside the house, above the furnace unit was probably defective. They said they'd be back later the next day, due to another job. I spoke with the owner of the company and he re-prioritized their work and they showed up first thing the next day. After another 2-3 hours, it was installed and running properly. So, I can't give the company 5 stars, since they took 2 days to install, during 30c weather (and no AC). I gave them 5 stars on recommending the company since the pricing was fair compared to other quotes, the technicians were efficient, friendly and transparent about the problem they encountered and the owner understood my frustration about not completing the job and made me a priority. read more

in 2017 I called Convertible Heating for furnace replacement Michael visit me, look at furnace and we sign contract furnace, humidifier and drain pump price was good (if it cheap don't expect good service) Did fast job, but refuse to install humidifier, removed old one and did not install new I called them 10 or 20 times- no luck, no humidifier so last winter I had 15-20% humidity in my house. This year, after 10 calls, I give up and call another company (24x7hvac), and they install it in 2hrs. don't look on review Convertible Heating!!!! They get hi % paying 25$ for review read more

i just had one experience dealing with this company & not very positive. we a have a combi system (water heater & basement floor heating i.e. water heater also heats the floor). the relief valve on the floor heating line occasionally opens & pours water on the floor. they sent adam to diagnose the issue & right away he recommended a new tank. he mentioned that the tank was leaking & nothing can be done but to replace the tank. i was at work when he did his diagnosis so i wasn't able to see how he can quickly conclude that we need a new tank. i was skeptical with his finding but anyways we paid the $99.00+ taxes for his service visit. i got home to check what adam did. basically he opened the relief valve to release some water on the floor heating line. which is what i had done myself before. i didn't see any leakage on the tank as adam told me. i got a second opinion & was told that a couple of relief valves need to be updated to better compensate for any water expansion on the floor heating line. updated the relief valves for the floor heating line & my problem was fixed. i don't think this company is very sound in dealing with combi systems. read more

I'll start by saying this review cost me $100. I chose to forgo my refund to enlighten others with the awful experience I had with Convertible Heating and Air Conditioning - in particular, with Sam the owner. A technician, Mike, was sent to take a look at a leak that was being caused by my AC unit. Mike insisted that 99% of the time the issue is caused by a blocked drainage from the plenum. He checked the hose and the connector, and even though there was no clog, he insisted that he must have cleared it. I asked if he could open up the plenum and look at the tray, because I knew there was the possibility that the tray could have been cracked. Mike didn't have any aluminum foil duct tape so he elected not to open the plenum. He insisted that if the leak continued he would come back and wouldn't charge us the $100 service fee again. When we followed-up with the technician 4 days later, we were told that he wouldn't charge the $100 fee, but that he would have to charge $75/hour if we wanted him to open the plenum. He failed to mention this fee on his initial visit. Had Mike mentioned this on his first visit we would have told him to inspect the plenum and I would have purchased the foil and resealed the duct on my own. When I called Sam (the President) to voice my displeasure, Sam was argumentative and kept insisting that I heard the technician incorrectly. His rhetoric was insulting and offensive. It wasn't until I mentioned that I would leave him a raving review did he mention that he'd send me a refund, but only after a few days, since, as Sam put it, I may be "vindictive".... I guess you were right...enjoy my $100!! read more