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    Simba Coffee

    5.0 (1 review)

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    6 months ago

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    Starbucks - Butterfly Drink

    Starbucks

    3.1(72 reviews)
    9.5 mi
    $$

    I took my service dog to Starbucks during the week of May 5, 2025. I don't remember the day. But…read morethe last time I visited this place with her, they didn't say anything. I set my laptop on the table, bought a drink for myself, and got my dog a pup cup. She literally told us that we couldn't sit in the lobby after we had our drinks. She said we could sit outside when I told her I had documentation she was a service animal. I didn't want to use my laptop outside because I was attempting to get away from home and study for my 40-hour RBT. Too many distractions outdoors. Going to Starbucks and getting my fur baby a puppy was all I wanted to do since she deserved it for handling her surgery so bravely last month and was finally able to go places again. This saddened me a lot because she's a calm and loving dog. It set me off since I've never experienced a problem in California and relocating to Michigan is already difficult. There don't seem to be many dog-friendly establishments here, in all honesty. I'm not sure I'll ever go to Starbucks again, but I don't want to deny my pet the experience since she only gets to go a few times a year. This may seem strange, but it could be because of their displeasure with her post-operative appearance. Perhaps they had different ideas because one side is shaved. I say so because, up until that day, I had no problems there. We sat inside once or twice prior. Who knows what their actual problem was. At some point, I want to get in touch with corporate. All I want to do is let them know. I don't want anything for free, no vouchers or anything. I feel like corporate should be aware of this situation.

    I will always love Starbucks! However, they are not all the same. This location was very nice,…read morespacious seating and clean bathrooms. Everyone was friendly, except the person who gave me my side of HWC without a lid, but would not use my personal cup that has a lid. Overall, good location tho.

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    Simba Coffee - coffee - Updated May 2026

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