Wonderful experience with customer service. They were very helpful and eager to help!!! They have…read morea great selection and exactly what my husband was looking for. Ms. Germaine and Mr. Carl were so very nice and very helpful. We will be back!

Don't be in a hurry you will miss something. Great…read moreselection, wonderful prices and colors you could only dream of. Just wish there were chairs to sit in and wait on your friends . Having alterations on site is a huge plus to me . I will go time and time again.

I had a last minute event to cover, and needed a Great Suit, luckily I was able to find this…read morestore, the service was awesome, they're were super nice and helped me through the selections, and for the value you are yet to be surprise, they have great deals! Will definitely come back!

We went to S&S about 3 weeks before our wedding. I was in desperate need of a suit. From the second…read morewe walked in G made us feel like family. We told him the rush and what we needed. He immediately starting fitting me and got me the perfect suit. They have incredibly great prices and deals as well. G is a stand up guy and I cannot say enough good things about him. Thank you Mr. G for everything you do. Many blessings to you and your family.

We had great customer service with Bob at this location. My husband had two fittings done…read moreincorrectly back home in OKC, of which the second came the night before we had to leave for a wedding early morning. When we got to GA for the wedding, Bob went above and beyond to make sure my husband was able to get this groomsman suit fit right for a wedding he was part of. We were very impressed with the customer service! Great job!!

Stopped in with my son looking to buy him his first suit. This is just days ahead of prom so of…read morecourse places like MW are way busy. I was quite pleased with the level of attention we received and they were able to get our purchase hemmed and ready right away. Kudos to the staff, especially A.J. for their friendly professionalism. Looking forward to returning for myself later on.

Another great experience! I hate shopping' much less Jean shopping, and they make it easy. Cody is…read morethe best - I just told him what I didn't like- went to the dressing room & he brought me several perfect styles. And got my size right first try. Jeans may be slightly higher in price than other stores but are high quality& last (been shopping here for years). Added bonus - they do free hemming. I'll be back with my teen who also hates shopping

BUCKLE UP! Cute shop…read morewith a cute name. This little shop carries clothing for both males and females. They have a nice selection of embellished jeans and shorts, along with casual bohemian style tops for females. The clothing for the guys reminds me of the guy whose everyday uniform is shorts, tees and flip-flops, just very comfortable and low key. The young girl in the store was very bubbly and out-going, offering her assistance as needed. This is the perfect shop for the young couple who enjoys shopping together and coordinating their clothing. It is also a good way to get some shopping in without your Boo feeling left out!

OMG!!!!!!! As a person who's job is to be a personal shopper as well as personal stylist let me…read morejust let you know that this store has everything that you could ever think of as far as clothing and footwear, I felt like I was in a wonderland great prices for upscale pieces. I love this place. It's definitely my go to, if you haven't been go now, run don't walk!

Periodically, reduced racks are discounted an additional 40%. Today was my lucky day. A sale that…read morewas slated to end December 3rd is extended five days. Like most discounters, you have to sort through what's there. If they have your size and color, great. If not, oh well. With their no return policy on mark-downs, be sure of your purchase. My friend had to forego a lovely dolman sleeve sweater, a bargain at $6 .... But not with the hole she detected when she tried it on. I spent $49 for a shopping bag-full of clothing and hair styling products I normally purchase at full price. If you're on a budget, flexible with what you'd buy for those on your gift list, head down to 'The Rack' before December 8th. You never know what'll you'll find.

GROWN MAN ALERT!…read more This is a store for grown men, so if you are an immature bum, keep stepping. I love the colorful casual shirts that they offer here. They are the shirts that Cam from "Modern Family" wears, with a different pattern on the rolled up cuff than the body of the shirt. They are very nice and would be great with a nice pair of white pants and a great pair of shoes. This store carries wool suit and ties that tend to be very classic. They are the perfect business suit and will pair well with their dress shirt and ties. If you are a mature man of taste, this store is a great shopping option. It is located in the Town Center Mall on the second level.

Paul is an expert in customer service. Extremely friendly and knowledgeable. Gave us great pricing…read moreon a sport coat. Will definitely be back for more!

Very clean store but very disappointing. Fickle on pricing. Nice toys are $2.50 but decade old…read moreChicos, $7-10. Does not make sense. I saw 15 ppl come in but no one made a purchase in an hour. So mentioned to lady that maybe the prices are high on womens shirts just incase it would help them in their future.

Everything is always good at all locations, I shop at 3 different stores .They have a variety of…read moreeverything at great prices. Also all the proceeds help needy people and I was one of them 30 years ago!

If you are a 5.11 fan like me then having a store around is great! The staff here is always super…read morenice and helpful. Great selection of their clothes and tactical gear. Love coming here every time I am in Kennesaw.

Excellent place to shop for your tactical clothing. Great quality on all goods. Guys working in…read moreshop were helpful and friendly. If you are in the area you gotta stop in.

Honestly didn't have many options for taller men and everything looked a little cheap. Also…read morewould've loved to have more staff to help us!

The customer service at this location is horrible! The staff does not acknowledge customers when…read morethey enter the store. If an associate does by chance try to offer any assistance, they will leave and completely ignore you the moment another customer enters it that peaks their interest more. I was there today for at least 10 mins looking for a specific tie. I was never acknowledged by anyone...even after making direct eye contact with an associate. I also witnessed an elderly lady who was shopping for a pocket square for her deceased brother's funeral service. It was my husband who assisted her and suggested she purchase the pocket square from another business. We too left empty handed as well. I initially thought these instances may have been due to the holiday season. Unfortunately, after today, January 18, 2026, it has become clear that poor customer service is the nature of the staff at this location!

I had the WORST experience tonight at H&M!! keep in mind, we got there at 8:25 PM, and they close…read moreat 9:00. as soon as we got there, one person at front desk,and no greeting,not even a "hey", i was like, ok! understandable, probably tired! i can't fit in many jeans, so we grabbed a few and some tee shirts. we head to the fitting rooms and THERE CLOSED. 20 MINUTES BEFORE THEY CLOSE, AND THEY CLOSE THE FITTING ROOMS. we find a employee walking around and ask if she can open the fitting rooms and we tell her that we will be extra quick. She scatters around trying to find her manager, says she can't find her and then ask for her three times on the walkie-talkie. FINALLY She answers. The employee doesn't even tell her our problem or that will be really quick or anything like that. all she says is, " there are two people at the front desk that want me to open the fitting rooms" the employee asked how many atoms we have in a bunch of that kind of stuff. And she says we have five minutes. Like yeah that's enough time but still! I usually love H&M, but this was the worst experience I've ever had there and that's not even all, when we're done a few minutes later we go up to check out and while we're checking out, the same lady that was at the front desk earlier, put the closed register sign up 15 MINUTES BEFORE THEY CLOSE. then when you're almost done, checking out, the manager comes up to the front desk and talk to the girl that was checking us out and talks to her about how she can't wait to leave. IN FRONT OF A CUSTOMER! They had this review coming. If you're coming to H&M, I advise you to not come after eight

Order# - xxxxx c Ordered date - 2/1/2024…read moreRetail Store - 400 Ernest W Barrett Pkwy NW, Kennesaw, GA 30144 Purchased online as noted above. Tried to exchange a pair of jeans that was too big for me. The cashier referred me to manager/supervisor Ms. KM was polite and explained what she can do for this transaction. She spoke very softly where I could not understand her and asked her to repeat each time what she is saying(as her facial expression was ok I have to repeat this again based on my perception) I am hearing impaired and obviously I spoke very loudly plus she made me more upset during the conversation progressed which I admit my tone of voice got louder and louder. I did not swear but literally said this effing crazy. I was not threatening her either. Obviously she thought I was threatening and yelling at her but I was very upset and disturbed already because she said she can give me a refund and need to purchase the right size but she will not give me a discount for the one I am purchasing (about $6 to $7 difference). Your policy indicates you can exchange it at the store. Of course my tone of voice got louder due to my disappointment/frustration and she said to tone it down otherwise she will call security! Wow! Really ! Then a customer standing in line made a statement that if she needs to support her she will be there for her. Really ! That made me more upset. So I walked out very upset how this was handled !!. I was not a very happy customer! Went home and was so bothersome by the situation that I decided to call customer service and discussed my concern. Hold & behold , this customer service provided me with a solution! I received a quick solution within minutes! Received a return label via email and to top off an additional discount for the new item so I can order the right size. Yes, I spoke loudly too! This was handled within minutes! WOW! I wished I would have done that before wasting gas to go to this retail store . It seems that the online process is handled more smoothly than the this particular retail store with that particular person. KM! I don't think she realized I am hearing impaired. Too sad Also emailed customer service.....!