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    Silvia Los, MD.

    3.0 (2 reviews)
    Closed 8:30 am - 5:00 pm

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    2 years ago

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    Kelsey Seybold-West Grand Parkway Location - Main lobby first floor

    Kelsey Seybold-West Grand Parkway Location

    2.3(37 reviews)
    2.4 mi

    I had a very frustrating experience at the Kelsey-Seybold Clinic - Grand Parkway Clinic in Katy…read more I scheduled a 4:45 PM appointment after being called by the clinic the day before. I followed every instruction they sent, completed pre-check-in earlier in the day, arrived early, scanned my check-in barcode, and checked in at the desk. While sitting in the waiting room, I received a text at 4:44 PM, one minute before my appointment, saying my appointment had been cancelled. When I went back to the desk, I was told they had been trying to verify my insurance for about 20 minutes, yet no one told me there was an issue while I was sitting right there. My insurance has not changed in over a year. I had taken time off work to attend this appointment and followed every step they required, only to have it cancelled without warning while I was already in the building. When I asked to speak to the doctor, I was told the doctor had already left just minutes after my scheduled appointment time. Very disappointing experience and a complete waste of time. All I did was show up on time, with my insurance card, identification and my debit card for a co-pay.

    8.19.24 Came in for my annual check up…read more Of course they ask you to arrive 15 minutes early for your appointment. And as always I arrive early, check in and head upstairs. Arriving upstairs is when I am informed the doctor left. No idea when he will be returning. Someone could have called me to inform me not to drive 1 hour (one way) to this appointment.

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    Kelsey Seybold-West Grand Parkway Location
    Kelsey Seybold-West Grand Parkway Location
    Kelsey Seybold-West Grand Parkway Location

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    Memorial Hermann Medical Group Katy

    Memorial Hermann Medical Group Katy

    1.0(2 reviews)
    0.6 mi

    I went to Dr. Rocio a couple of years ago. Before I left, I was asked 5 times about taking various…read morevaccines that I didn't want. Both the nurse and doctor tried to prod me into taking vaccines. Dr. Rocio was supposed to give me a referral for a specialist, but she never did. I assumed she didn't want me to return since I refused the vaccines and she couldn't use me to get her bonus for vaccinating patients in her practice. Medical care should not be centered around vaccines. Doctors recommend them because they profit from them, not out of concern for your health.

    Very disappointed with my experience with this physician (Rocio Allison) and this doctors office. I…read morefeel like I am just a number on their schedule and my health isn't taken seriously. I was unaware that on top of my $60 copay, I had to pay an additional $70 to this office after I was seen. That's $130 ON TOP OF INSURANCE. I know that may not be her fault, but when I called for a medication refill I was told it could not be filled until the bill was paid. I am a 22 year old working 3 jobs just to survive. There were no payment plan options and I was forced to stop my mental health medication cold turkey. What kind of doctor is okay with that? As someone who works in the medical field, I know for a fact there are other options for affordable and thorough care. This place just isn't it. She literally was holding the door handle ready to walk out as I was telling her about my health concerns. There are plenty of other doctors in the area who I would rather spend my time and money on.

    Silvia Los, MD. - familydr - Updated May 2026

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