Dr. Patel is very personable , kind and thorough. I came in to establish care and get an annual…read morephysical . I was able to make an appointment within the week. The wait was a little longer than I liked but not terrible. I didn't receive a call to confirm/ remind me of my appointment but I was able to get through to the office on the phone with no problems. I appreciate the time Dr. Patel took to help me understand my care and the next steps with a radiology order I was given. My husband is also a patient and he agrees that this clinic is very good and cares about patient health outcomes.

awful. didn't check my insurance prior to visit and told me I was not covered and wanted a bunch of…read moremoney to see me. I'm thinking since they did not call me after I set up the appointment a month ago, they don't want to see medicare patients, i.e. they don't like treating the elderly.

I had a very frustrating experience at the Kelsey-Seybold Clinic - Grand Parkway Clinic in Katy…read more I scheduled a 4:45 PM appointment after being called by the clinic the day before. I followed every instruction they sent, completed pre-check-in earlier in the day, arrived early, scanned my check-in barcode, and checked in at the desk. While sitting in the waiting room, I received a text at 4:44 PM, one minute before my appointment, saying my appointment had been cancelled. When I went back to the desk, I was told they had been trying to verify my insurance for about 20 minutes, yet no one told me there was an issue while I was sitting right there. My insurance has not changed in over a year. I had taken time off work to attend this appointment and followed every step they required, only to have it cancelled without warning while I was already in the building. When I asked to speak to the doctor, I was told the doctor had already left just minutes after my scheduled appointment time. Very disappointing experience and a complete waste of time. All I did was show up on time, with my insurance card, identification and my debit card for a co-pay.

8.19.24 Came in for my annual check up…read more Of course they ask you to arrive 15 minutes early for your appointment. And as always I arrive early, check in and head upstairs. Arriving upstairs is when I am informed the doctor left. No idea when he will be returning. Someone could have called me to inform me not to drive 1 hour (one way) to this appointment.

Always a great experience! Dr Wang is very knowledgeable and nice. Office is clean.read more

Okay service and care, but wait each time is at least 30 minutes. Seems like they don't respect our…read moretime

Awesome everytime I go! Trey and Lucy are the best (: They always make me feel so comfortableread more

I went to this office after several ER visits for severe anxiety and panic attacks, thinking I was…read morehaving a heart attack. I was desperate for real help and a long-term plan. Instead, NP Lucy gave me only 10 pills, did not explain what she was doing, and left me to figure things out on my own. Each refill costs $20 and requires a 10-mile trip, which is not sustainable for anyone. The lack of communication and support made me feel completely unheard and unsafe at a time when I was already overwhelmed. Research has shown that African American women are often not listened to in healthcare settings, and unfortunately, that was my experience here. I had to push and advocate for myself just to get the basics, which only added to my stress. Patients deserve providers who explain clearly, listen fully, and create a treatment plan that feels supportive and sustainable. Sadly, that is not what I received here.

I was impressed with the level of attentive care given, from the first call to schedule a visit,…read morethrough my appointment and follow-up calls and meetings.

From the owner: Experience primary care designed for the 21st century. Our unique membership model provides easy…read moreconvenient access to high quality, individualized, affordable healthcare right when you need it and in a manner that works for you. Save money on your healthcare costs. An unexpected bill from a trip to the ER or urgent care that can cost thousands is easily eliminated with a membership in Katy Premier Primary Care. Experience healthcare focused only on you with no insurance red tape. Enjoy the flexibility of being able to reach your doctor by text message, video visits or in our office. Have access to the doctor whether you are in town or out of town. Whether you have good insurance, no insurance, a high deductible plan or use a health share ministry, we can help you save money on your healthcare costs.

I have gone to Dr.Armandos office twice. One was for a car accident report unfortunately and the…read moreother bc I was feeling horrible and under the weather. I had bad congestion, dry cough, chills, and body aches. Thankfully it wasn't the Flu!! He prescribed me a Zpak, which worked great! Super clean office, has tv in waiting area, staff was polite and friendly. Dr.Armando himself was polite and professional. Doesn't rush to diagnose you. I went during my lunch break and was able to make it back in time!

I feel like the Dr. lacks concern or compassion for the patient. Gone there a few times, and it…read moreseems like, "ok this is wrong and this is it, ok bye"... You feel rushed, you feel like cold and like maybe not full attention was given to you. Their office mainly caters to the hispanic community as everyone on staff speaks spanish. Please, take the time and listen to people. Specially if they are paying for your services.

Great Doctor specialize in personal care. He take time with each patient ensuring the best medical…read morecare one could receive.

I have been trying to retrieve my medical records for months now and I was emailed by Sandra that I…read morewould receive my records and it's been months. I need them immediately. My first time asking for my records was April 8th, 2025. Can anyone help me retrieve my medical records? What's going on?

I have been going here since January 2016. This is the best doctors office I've ever been to. Dr…read moreUbaldo is wonderful and so are his PA's, medical assistants and front desk staff. They do everything in office there from office visits, taking blood, to X-rays, ultrasounds, they also have a physical therapy room that I've never tried but looks good. Dr Ubaldo and his PA's are very smart and his front desk is so good about getting referrals done within 24-48 hours. 5 stars. I love them.

I came in for my annual check-up, and everything seemed fine until after I left. During the visit,…read morethe doctor asked if I had any questions or concerns, and I mentioned one simple concern. Later, I was surprised to see they tried to bill me for a second, separate visit on top of my annual exam -- even though I never agreed to or was informed about any additional charges. This is extremely disappointing and feels dishonest. I came in for a routine annual check, not to be double-billed for simply answering the doctor's question. I've already signed and completed my visit, and there was no discussion of extra costs at that time. Patients deserve transparency and honesty -- not surprise charges after the fact. I would not recommend this office to anyone until they fix their billing practices and treat patients fairly.

I have had a great experience with Dr. Shruja Patel and NP April. They have helped me resolve a lot…read moreof ongoing issues I had and have taken great care of my medical needs. They take the time to listen to me, and I always feel cared for when I leave their office. I also love that the wait time to see my care providers is usually not very long and they always take their time with me during my appointments.

First time visiting today and was really pleased with my experience everyone was very nice and…read moreextremely polite. I waited less than 5 minutes in the waiting room despite being 15 minutes early and was seen immediately by the doctor after being moved to the "second waiting room". This type of care should be the norm!

I was very dissatisfied with my experience at this providers office. The wait time is ridiculous…read moreand you are not even forewarned before being thrown in a room and having to wait an hour or more to be seen. the first time I visited this providers office the experience was pleasant hence me rescheduling, but since going back twice I would say, not satisfied at all. I expressed my concerns with the fact that people's time is not being considered while still calling in prescriptions when you were never even seen. It is ridiculous to be on a schedule and have to wait more than a hour to be seen. Regardless of the reason, you are not alone even given proper communication informing you of a possible wait, communication is key. I work and do billing for a living so I know the ins and outs of front and back office. This provider is inconsiderate of people's time. This is the second time, but definitely the last. Do not recommend.