I was visiting the Willamette Valley, rightfully known as the valley of sickness, because of its…read moreoverwhelming pollen releases. I was there to help my family, but I had a huge allergic reaction to the pollen and became bedridden. It occurred to me that a local might be able to help me , so I went to this shop. Even though I wasn't buying anything, the proprietor was very kind and helpful. She told me about an urgent care in a neighboring town where I could get some help. She was a godsend. Also, the crystals and other items that she was selling were very beautiful and I wish that I had had the time to purchase some. But at least I wanted to leave this review to thank her for her kindness.

Super nice folks! I had dropped my wallet on the sidewalk nearby, and some Good Sams took it to…read morethis shop. Lacking an obvious way to track me down, they went to some trouble to get in touch with me, and now I have my wallet back! I am super appreciative of them, and their efforts. Really fantastic. Amazing, actually.

What an absolutely beautiful experience we had finding our wedding rings at Medallion jewelers. We…read morewent in "just to look "and ended up having such a positive experience that we made a purchase then and there (Well, to be honest, we went for a walk first to discuss because it was our biggest purchase together as a couple). Alex, the proprietor, is warm and friendly and knowledgeable and made the experience so much more than just a financial transaction. He went out of his way to make our ideas possible. He was generous with his time and his knowledge. I will never forget this aspect of our big day. Every time I looked down at my hand and see that gorgeous ring on my finger, I will remember where it came from and the story behind it.

I called prior to ask the rate for buying my gold jewelry and he gave it to me and stayed true to…read morehis word when I went down there. Everything went smoothly. He is honest and nice. Great customer service. And I did call another high end jewelry store and their offer was much less. This place has been in business for a very long time.

Everything went well, we had a pearl necklace and bracelet restrung, not an easy task. It was done…read morewell, in a timely manner, and affordable.

A wonderful family business and great to do business with. They have a wonderful selection of…read morejewelry with competitive prices. I will definitely be using them again.

Brad and Jordan Jewelers are the best! My husband bought my wedding ring, here. We have purchased…read morewatches, and had them repair a watch we bought elsewhere (because the jeweler of the other shop would not service their own products). I bought a vintage ring here at a fantastic price. The stone was loose, and eventually popped out of the ring. I brought the ring back to Brad, expecting to pay for a replacement stone - but he identified a flaw in the setting and replaced the stone for free. Seriously. Who does that? The ladies who work there are always so nice. And, they have a resident shop dog - Tug - an adorable golden retriever.

Just like for another reviewer on Google,  Jordans reset my diamonds very poorly. The staff were…read morepleasant and cost-conscious while planning my ring. But the ring came back a mess. The diamonds were irregularly spaced, tilted at different angles, set at irregular heights and they snagged on everything. The ring is too embarrassing to wear. They were unwilling to make any corrections without charging me and offered no compensation of any kind for my deep disappointment and expense. They blamed the problem on the varied sizes of the diamonds. If that were the problem, they should have told me they could only make an ugly ring with them.  They displayed no pride in their craft or responsibility for their sale. I took the ugly ring to Richard Gretz Goldsmith who is redesigning it from scratch with my diamonds at less than what Jordans charged me. And Gretz offers a guarantee that if I dislike the ring for any reason I get my money back. I wish I had seen the other woman's review before I took my diamonds to Jordan's.

I stopped by with a family ring we needed resized, they did a great job adjusting it to a smaller…read moresize and it came back just beautiful. My son was very happy when we gave it to him. Pricing was reasonable and work was done with the allotted time frame.

Customer service is friendly and they do beautiful work, beautiful displays and lots of nice…read morecollections of jewelry! Will go back when I need jewelry repairs or purchasing of new jewelry!

They perfectly resized my ring. Very professional and and friendly. As for the custom jewelry…read moreselection there are so many wonderful items to choose from. I will definitely be back to add to my jewelry collection

My custom engagement ring is beautiful! Richard really put in the effort and I could tell he's…read morepassionate about his job. Highly recommend this place.

I contacted Dave and let him know what I needed. He presented me with my options and gave me a…read morereasonable time frame. Good communication and a job well done.

From the owner: Dave can create custom designed jewelry from your stones, or find the perfect Gemstones or Diamonds…read moreto bring your ideas to life. For a one of a kind Engagement Ring, or Wedding Ring come see us! We are a full-service jewelry store with an added touch: a warm greeting and a smile. Service and quality have always been our primary goal. At our store in Salem, you will find hand-made fine jewelry in 14k, 18k, and Platinum, on request. We have the finest gemstones and diamonds from around the world, including "Ideal Cut Diamonds". If you don't see what you're looking for, we will get it, or our jeweler can make it for you. We also offer quality jewelry repairs in both Gold and Platinum, and will gladly clean your jewelry for free, anytime.

I have a vintage, fun little piece of costume jewelry...it's my favorite piece. It broke a couple…read moreof years ago, and I could never get anyone to even look at it. Megan was more than happy to look at it. She fixed it, and charged me a more than fair price. I can't wait to go back to shop her store. She has all kinds of vintage goodies!

Megan repaired a broken silver and turquoise necklace for my wife. She did an excellent job. Thank…read moreyou, Megan.

This is by far the best jewelry store I've ever been in. I'm addicted to this place! I love that I…read morecan hop in and pick up a new pair of earrings on my lunch break but can also spend time on the weekend looking for a meaningful gift for a friend. The staff are always great about making suggestions so I find just the right piece. Shayla Lynn is an asset to the small business scene in Silverton.

I love surprising my kids and now my nieces with things just to let them know that they are loved…read moreand I'm thinking about them. When my nieces came to live with us they had to leave almost everything they owned behind. One thing that one of them missed was her favorite pair of earrings. Since it was almost her birthday I was thinking of what kind of special gift I could get her and I thought about those earrings she is always talking about. They were nothing fancy or terribly expensive but she loved them anyway. So with her sisters help we started searching the internet but we were not having any luck. Finally I said " I wonder how much it would cost to have them made?" After a little more searching my daughter said "What about that one lady we met on First Friday?" Long story short I sent the two girls off to inquire on how much it would cost to make the earrings. They came back and said the earrings would be ready in a couple of days and they were only going to cost $20!!! The very next day I received a text from Shayla Lynn Jewelry saying that the earrings were ready for pick up! Once again I sent my niece off to pick them up and they were perfect! Exactly what we asked for! I can't say enough how thrilled we were with Shayla! Thank you so much! Oh and my niece absolutely loved them! ( I could not wait for her birthday and gave them to her early!)