1. Silverado Home Mortgage

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Martinez, CA

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Silverado Home Mortgage

5.0 (8 reviews)
Closed • 12:00 pm - 12:00 am (Next day)

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6 years ago

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Jeanine Nucum - Mortgage Brokers - I take much pride in my work. My goal is to simply "HELP and MAKE A DIFFERENCE" one client at a time.

Jeanine Nucum - Mortgage Brokers

(147 reviews)

If I could give Jeanine more than five stars, I would…read more Buying my first home at 63 years old after a lifetime of renting felt exciting, overwhelming, and at times downright terrifying. From the very beginning, Jeanine was so much more than a mortgage broker, she became a trusted guide through every step of the process. No question was ever too small. She patiently explained things I didn't understand, kept me informed every step of the way, and somehow made a very complex process feel manageable and even possible. Whenever a new document, underwriting request, insurance issue, or unexpected question came up, Jeanine was there with calm reassurance, knowledge, and practical solutions. What impressed me most was how deeply she cared. I never felt like just another client. She worked tirelessly behind the scenes, coordinated with my realtor, escrow, insurance broker, and lender, and always had my best interests at heart. I truly not only felt, but knew she was advocating for me throughout the entire process. Thanks to Jeanine, I am now the proud owner of my very first home. Looking back, I honestly don't know how I could have navigated this journey without her expertise, patience, encouragement, and unwavering support. If you're looking for someone who is knowledgeable, responsive, compassionate, and willing to go far above and beyond, I recommend Jeanine without hesitation. She helped make one of the biggest dreams of my life come true, and I will always be grateful.

We have had the pleasure of working with Jeanine many times through several purchases and just…read morerecently she helped our buyer with securing a loan. Jeanine was on point every single time. She's not just thorough but FAST! We asked for a 20 day close she did it in just that. What we love most is her response time. My husband sent a message on a Sunday she got back in a matter of minutes. She makes it easy and straight forward. We will always use Jeanine for our future transactions.

Monica Jones - CrossCountry Mortgage - Team Jones

Monica Jones - CrossCountry Mortgage

(93 reviews)

Monica and Team Jones are truly the best in the business - their reputation speaks volumes! We were…read moreintroduced to Monica by our realtor and attended a home buyers session. Monica walked us through the process all the way and answered our 748216209 questions and all the what-if's. One of the main reasons we were able to get into contract on our house is because the seller's agent had previously worked with Monica and recommended the sellers select our offer because they knew there would not be any issues with financing and the loan. I mean have you heard of a 10-day escrow with a loan?! Monica can get things done no other lender can to ensure you have the most competitive offer. Since the purchase of our home, we've also refinanced with Monica and Team Jones. Monica's knowledge, patience, and experience is unmatched and her team is just as knowledgeable and super responsive. Not only are they best in the area, but they're able to work with out of town clients too! Could not recommend anyone better!

This review is long overdue. Roped me into an adjustable at 6% for first year bumping up to 7%…read moreafter that on a 30 year loan. I was told that interest rates historically had been low. That they would come back down into the 5% range and I would be able to refinance and that this would all save me money. It cost me thousands of extra dollars because if I had secured a 30 year 6.25% I would've been fine. I subsequently did refinance and that cost me thousands of dollars. So overall this loan that was supposed to save me a couple thousand dollars cost me probably upwards of $9000-$12,000. Buyer beware.

Jay Sondhi, Fifth Third Bank

Jay Sondhi, Fifth Third Bank

(140 reviews)

Best mortgage person in the Bay…read more Jay was incredible to work with, helped us close lightning fast, answered all my questions as a first-time home buyer, and helped me get rates and terms that surprised my realtor and impressed my knowledgeable friends. Buying a house is a major thing, with lots of stress. Working with Jay was like having a lighthouse in a storm, he was incredible. 28 out of 5 stars, can't recommend highly enough. This is your guy.

My experience has been mediocre with this loan agent and US Bank. I have done at least a dozen of…read morereal estate refinancings with different loan agents over the years, so I am familiar with the process. 1. The refinancing process was a little chaotic, and some departments in the bank were slow to move files despite borrower's multiple warnings of deadlines to the loan agent, so the loan did not close on time, which caused significant complications and expenses due to borrower's upcoming overseas traveling. 2. The loan agent promised a processing fee refund after loan closing, but he refused to honor it later. The borrower had to escalate the issue with his supervisor to get the fee refund. 3. Several months after loan closing, the title company told me they are still missing various signatures and notary acknowledgment pages for loan closing and they had to make an appointment with me to redo these pages. There seem to be many gaps in their refiancing operations.

Silverado Home Mortgage - mortgagelenders - Updated October 2026

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