I would not use them. There have been a multitude of issues with renting with them. One including…read morenot properly refunding deposits. Also claiming damage occurred that didn't. There have been several people in town who have told me they have had the same issues. Also repairs not being made. Use Delgado or any other trustworthy rental agency in town where you don't need to worry.

They do not return emails so don't even try that. Even over the phone while pleasant enough there…read moreis no way to get an answer. If you're looking for a place and unfortunately Estey has the listing for the property, call them. Don't apply, don't give them any money, without making a phone call. They will encourage you to apply despite having an approved applicant. Ask first. It's oddly a used car sales experience and I thought all of those types of businesses had been beaten out of the market place.

Save yourself , the culture at this brokerage is rip off clients and get as much cash as you can…read more We went through two homes and three escrows. It cost just thousands in inspections and lost time. We were mislead continuously. Hazel was sellers agent at one home, lied (oops) about home condition. I had to look up permits to find out and was warned by the Inspector that she has a reputation for this? We backed out after bad news after bad news. The other house was brokered by John Sloss , located in a fire zone only found out after we made offer. Told them to get insurance it had to have updated wiring and plumbing, assured it was. After thousands in inspection, lies . All out dated and unable to insure. Then it appraised 40k less than asking. 3 days before close , our agent Tyler Potter (who was on vacation along with selling agent John, told us it needed a mold inspection which after 20 years in buisness next to the bay, he had never heard of and the deal was dead. Truth, he told me prior that if its didn't appraise , the price would be lowered and that the reapirs I mentioned were not an issue. All 3 agents work for Coldwell banker.... Just like the prior reviews noted. Its a culture at this broker beware. I fired them , found a new broker and a new house with in 2 days at a fair price. with a broker on my side. Buyer beware with these guys...

Jennifer Moore is an incredible realtor! We tried a different realtor at another company first, but…read moreweren't thrilled. So glad we found Jennifer so she could show us how it's REALLY done. We were purchasing our first home and she was so patient and thorough answering our questions! She really goes an extra 100 miles. She was creative with solving problems and made me feel so comfortable through an intimidating process. Highly recommend!!

I can't overstate how important Linda Blanchard was to me during the years she managed - and…read moreultimately sold - my home in Vallejo. I most certainly could not have done it without her. After my place was vacated in 2011, Linda immediately found a long-term tenants and developed a strong business relationship with them, along with the HOA and the management company. Each month, she made sure the rent was collected and rapidly deposited into my checking account. I received regular monthly statements, including tax information, and was kept informed of any and all situations. She was always pleasant and generous with her time (and patience) during each of the scores of phone calls between us. Throughout it all, she demonstrated a healthy, well-appreciated sense of humor. When I was ready to sell last April, Linda managed the whole deal, from A to Z. And then some. She took it upon herself to do EVERYTHING to make sure I was happy. She gave the tenant polite notice and had the place cleaned, painted and updated. We exchanged paperwork and signatures almost entirely via email. Less than three months later, in June 2018, it sold for over the asking price. I never had to travel all-the-way to Vallejo, from Louisville. It couldn't have been easier, for me. Throughout the entire process (over 7 years), Linda was available every day, including nights and weekends. I had her mobile number, she had mine. If she ever had to leave work for any reason, she left me in friendly, capable hands with her co-workers (Thanks Mike). Linda Blanchard will stay on my Top 10 list forever, and I don't say that just because she's a proud Sagittarian who shares my November 30 birthday. I say it because she's a great human being. I expect we'll be in touch for a long time to come.

I walked into Berkshire Hathaway a couple of months before I was actually ready to buy my condo…read more Teresa Costello asked me a lot of questions about what I was looking for and took me out to see a few properties that day even though she knew I wasn't quite to buy. When I was ready, she and I had already established exactly what and where I wanted to live in Benicia. She called me one morning to tell me about a listing that was just going on the market that day. It was exactly what I wanted and I was able to offer a bid within hours of the property going on the market. I'm so happy to say that I am now living in a condo by the marina and enjoying the view of the boats while sitting at my breakfast table each morning. Thank you, Teresa!

Lisa was soo friendly and helpful She was very fast and very courteous. My father had passed and…read moreshe was able to help me with that property he had rental. And she is very fast and very helpful. I would highly recommend anytime you need any forms taken care of.

Lisa was fast, efficient and anticipated some of the possibilities and challenges of my out of…read morestate transaction, and made sure to have me include the necessary documents. I can't thank her enough!

We met Jeannie Hamann through a mutual friend and can't recommend her enough. We both bought and…read moresold (when our grandkids moved to Portland and we followed) and always knew we were in great hands. Jeannie is just exactly what you want in real estate. She is effortlessly honest, professional, thorough, resourceful, available and so kind and nice to her core. And a special shout out to Dawn, who always holds down the fort with ease. Pete and Colleen Higgins

Jeannie and her entire team are amazing! Professional, knowledgeable and all around great people…read more Highly recommend.

We worked with Jenny for a year, and throughout that entire time, she was always just a text…read moreaway--always quick to respond and incredibly supportive. She played a huge role in helping us take the big leap into homeownership. From the start, she took the time to truly get to know us and understand what we were looking for in a home, while also giving us the space to explore options we liked. Jenny consistently had our best interests at heart. She brought so much knowledge and experience to the table--things we wouldn't have known to look out for as first-time buyers. Thanks to her expertise, we were able to negotiate to have all of our closing costs covered, which was a crucial part of making our starter home possible. We're so grateful for everything she did for us!

Jenny was recommended to me when I was looking to purchase a home. Jenny is genuine, knowledgeable,…read moreand so very flexible to accommodating to my work schedule. When I was considering looking outside of the area, she paired me up when another realtor to view properties outside of the area, all the while still helping me. Jenny worked well with my loan officer and the listing realtor. She advocated for me in negotiating favorable terms. This is my first home purchase, and I am so grateful I got to work with someone who genuinely cared about me. She conveyed clearly on how strong my offers were, and set realistic expectations. Jenny's professionalism, tenacity, and well established relationships in the industry made my experience pretty seamless. Jenny was patient in walking me through the process. I strongly urge anyone looking to purchase a home to reach out to Jenny. I really thought this could not happen for me. I feel more secure with my future. Thank you Jenny!

We've had a great experience with Paul and Contra Costa Property Management. We originally tried…read moremanaging our rental ourselves from out of the area, but it quickly became more difficult than we expected. Paul stepped in and has been managing the property for about a year and a half. He's been great to work with--responsive, professional, and always willing to answer our questions and help us understand our options. We ended up dealing with a pretty difficult tenant situation, and Paul did a great job staying on top of everything and guiding us through the process. Having Paul manage the property has made things much easier and given us a lot of peace of mind. We really appreciate everything he's done for us and would definitely recommend him to other property owners.

4.5 stars rounded to 5…read more I found Paul through Yelp in August this year while trying to find a property management company to manage our family rental after we were finally fed up with the previous company. The last company assigned us a property manager who was unresponsive, lazy and incompetent. After contacting multiple property management companies around the contra costa area and interviewing a few of them, my family decided to hire Paul to manage our family rental moving forward. He has been managing the rental since mid September. I've interacted with him multiple times throughout the past 3 months and he has been very efficient and responsive. Communication through email does sometimes take a little longer for a reply but communication via text has been pretty instantaneous. Whenever I needed to get a hold of Paul via cell phone and I leave a voice message, he does reply very promptly. Please do keep in mind that CCPM is a small business and Paul does everything on his own so expectations of getting a response in 5 minutes is unrealistic. Compared to the responsiveness of the previous company my family used, Paul's communication has been great so far and I hope he will keep up the good work. CCPM's monthly management fees are very reasonable especially in the Bay Area where the cost of living is relatively high. With that in mind, the contract provided by CCPM is very detailed in listing all the fees that will be expected if additional requests such as annual inspections is requested by the landlord. I've interviewed a good amount of property management companies prior to selecting CCPM so I definitely can say that his fees (relative to the amount of service he provided) are very affordable and landlord friendly. The owner's portal is also user friendly and his monthly disbursement day is one of the best I've seen after talking to multiple property management companies. Overall, Paul is a very genuine and reliable property manager and even though we live in a world where no one is perfect, I can see him always striving to be the best for his clients. If you are looking for a property management company who can deliver very personable service, I highly recommend CCPM. I look forward to working alongside Paul as a team to manage my family's rental property. An update of our experience will be provided after our one year anniversary is up with CCPM.

I had a nice transaction with Rachel. She was excellent at communicating and followed the…read moretimeframe of the RPA. Her clients left the house in good condition and she was a pleasure to work with.

We were looking to buy a single family home in the SF Bay Area for our daughter and husband to rent…read morefrom us. We did an internet search and came across Birnbaum Realty in Benicia, CA. Rachel Birnbaum was the Owner/Broker. She had a number of very good reviews so we called her and spoke for quite a while about what we were looking for and our budget. From the first call, she started working to find us just the right house. Quickly, she came up with a number of options. She actually videotaped homes she previewed which made things easier for us to choose which ones we wanted to visit and further evaluate. In all of our dealings with Rachel, she was always on top of things, keeping in touch on a regular basis and updating any new listings. We eventually expanded our search to include other cities in the East Bay Area. Prior to making our first trip up North, she would give us the pros and cons of each house, and the back story of the cities. She is both an excellent Real Estate Professional, and easy person to work with. We found a house in Brentwood, CA, made an offer which was accepted after some back/forth negotiation. She handled the escrow process flawlessly and the sale went through without a hitch. Rachel gets an A+ from us for the help she provided, including her knowledge of real estate and her mild easy manner. A win-win transaction, so happy we had Rachel on our side. Another quick addition, Rachel is married to a General Contractor, Ron Bruno. Ron actually did the renovation work that was necessary with the Brentwood house. His work and the subs he hired were also excellent. The work was completed on time and within budget. They are truly a great pair to work with from start to finish.

I learned of Renee White and her team from a friend that had bought three homes hiring Renee as his…read morebroker. When I heired Renee, I was surprised to learn so much about selling and buying homes such as the benefits of fixing or repairing some parts and some to leave alone. Renee had hired cleaners, roof inspector, electric contractor, termite inspector and more in the first few days. When it was time to get papers signed using Docusign and I had questions, I called Renee's team and my questions were answered immediately. There weren't many showings as our home was sold. I certainly would hirer Renee and team again to sell or buy for our family in a minute. Thank you, Renee, and team. Barry

"Amazing" would be an understatement for Maichee and Renee…read more First off, Maichee, who was our buyer's realtor. She is the epitome of poise, professionalism, likability, high EQ and high IQ and mostly, a genuine kind person. Extremely competent and meticulous. Hands down the best buyers realtor we've ever worked with. She found us our dream home, walked us through every step, recommended handy man, pool company, electrician, etc. She is like ChatGPT in human form. We absolutely adore Maichee. Second, Renee White was our selling agent. She is truly a boss lady! She knows real estate inside and out, and can probably sell just about anything. She's so charming and funny, yet so professional and "on top of her game" at the same time. Her entire team (Darlene, Michaela, Issac, etc) are all wonderful. They basically took charge of our house, made the necessary improvements, strategically got as much foot traffic as possible. Our house was sold very quickly to the perfect buyer. It was so seamless for us. We are so grateful to have found both these beautiful ladies to represent us. It doesn't get any better than these two!

No rating. It deserves negative infinity number of Stars. I…read moreAgree with the past reviews of Hannah, Paul, etc. I experienced similar issues & very slow response times if any received at all. Walls extremely thin, the dog crap, roaches or nasty bugs that come out from the grounds next parking area in summer, not sure if these are termites. Management here at Waterstone Terrace behaved horribly towards me,, refused to credit rent for noise, drug issues they acknowledged in writing through emails after I had to follow up with Annabelle various times. Her supervisor Alicia tried to override the constitution amendment of "Freedom of Religion," when I was there. Alicia believes and acts as a God Herself exalting herself & Annabelle's bad behavior. They never hold themselves accountable & they go against their own policies with dog breeds Some of the residents don't keep their wild, untamed Rottweilers or pitbulls on leashes. The apartment way overpriced, cramped. U can hear the woman downstairs having loud intercourse with her boyfriend all the time late at night. Easily hear neighbors next door with TV, etc. no privacy really but paying heavy rent. There are better apartments in benicia, way better, I would absolutely not recommend here. This area of where this apartment is located gets very windy moreso than other parts of the city bc of its proximity to the pier. Smell of stinky weed was a constant issue here too. It seems like their might be possible overall bigger drug problem. The management doesn't care, them getting money out of u as a tenant is all they cared about. They hate when u complain about factual issues. They don't take accountability & stole from me by refusing to pay me credit for founded concerns/complaints I had in my stay here. Annabelle lied, concealed in malice in her rotted dog-like behavior about lease take over. waterstone owes me nearly $10K, that's how they make money by manipulating, concealing info like they did with my lease-break issue, management here are no better than thieves & robbers.

I've lived here for a year now I'm super grateful Anabelle Goich, amazing customer service. Thank…read moreyou Anabelle for all you do for this little community . Thank you for your creative thoughtful activities every holiday.