What a great spot! We came in at the last minute to replace a chain and the people couldn't have…read morebeen nicer ... they took their time with us and we didn't feel rushed - the epitome of great customer service! We will be coming back for sure!

Extremely rude staff!…read more Not a pleasant shopping experience to say the least! We spend thousands on jewelry each year- We won't be spending a cent here again!

Simply the best staff best service best everything. I've been coming here since they opened and…read morenever went anywhere else after that first encounter. Their expertise is beyond compare. Seeing the jewelers work through glass walls is fascinating. The display cases are awesome. One gorgeous piece after another. Whatever you have in mind they will design for you. If you don't like something they will redo it. Interior beautiful with large amethyst rocks and music. They used to hand out carnations but I don't think they do anymore. I loved them but some people I guess just left them. Even if you have nothing to fix or buy stop over!

I had my diamond platinum engagement ring repaired here when another very reputable jeweler here in…read morePoughkeepsie said it could not be done and wanted to sell me a new setting. I had designed this ring so it was important to rebuild and save it which jewelry Designs did expertly! I was so pleased I had a new wedding band made to nest up against the ring custom made in platinum with my existing diamonds.

John Fulton Jewelers is great to work with from purchasing new items to repairs. I've had antique…read morejewelry cleaned and repaired with no worries. He created a necklace for a friend that held a cross and a wedding ring that belonged to her deceased husband. It was a beautiful piece. Stop in for great customer service.

Can't recommend this place enough. Staff is incredible to work with and they make you feel right at…read morehome. They're super knowledgeable & helpful and made our experience finding an engagement ring 10/10. If you're looking for a life long jeweler you can trust, these are your people!

We purchased a grandfather clock from a thrift store without knowing anything about it. We called…read moreMarcus at Krutolow Jewelers for help installing the weights and pendulum and he showed us both patience and professionalism. He made sure our clock was in great working order and sent us off with our timepiece that we are confident will be in our family for generations to come. Thank you Marcus and Krutolow Jewelers for the exceptional service. We look forward to being customers for life!

Unfortunately the store no longer exists despite its presence on Yelp and a phone that allows you…read moreto leave a message. Tatoo shop next door says they haven't been open for over five years. This was a great place to have jewelry repaired

I would not recommend this place if you get Holden. Ask for another person to help you, the others…read moreare really nice. She did not give any helpful insight, constantly sighed while we looked, and when asked to see a tray of rings, she said "sure why not, we've come this far already." If that's your attitude maybe find another job. It was a quiet Sunday so she wasn't exactly busy. The other ladies were extremely friendly, so just don't work with this grouch.

I stopped by to get my watch battery replaced. I was excited to check out the jewelry cases while…read morethe work would be done. I was looking for a gift. After I was quickly told that it would be $49.99 to replace the $5.00 battery. I left without looking for the potential purchase of a gift I needed to get. This is Michael's way of saying they don't need your business. If reasonable prices were charged for a simple battery replacement. They would possibly also make an additional sale . To their advantage!

I can always find something here and the service is outstanding!! They are always so friendly and…read morehelpful!

You really CAN'T beat the customer service inside this place. The family (staff) will go out of…read moretheir way to help you. They LOVE being able to answer questions. The small size of this cottage can fool you. It is PACKED FULL of wonderful gifts (Vera Bradley, Willow Tree, Chamilia beads, Troll beads, Alex + Ani, Kringle candles, cards, the list goes on with gifts and accessories). They will wrap everything that you want them to wrap--for FREE! This is one of those businesses that stands the test of time due to hard working people and quality products that they will always stand by. Joan, Bob, Larry, Terri, Meri, Danielle, Morgan, and Lydia are some of the nicest individuals you'll ever meet. :)

This is a great little find for antique jewelry collectors like myself. The owners know their stuff…read moreand are glad to meet others who do, too. Will stop by next time I'm in the neighborhood!

From the owner: We've been in business for 35 years mainly selling antique/estate jewelry and coins, and have been…read morebuying gold all along before the gold craze started. We can identify stones and precious metals and also have a vast knowledge of Victorian and Art Deco techniques and jewelry dating.

Outstanding experience. The team is friendly, professional and are product experts. No pressure…read morewhile making my watch selection. They answered every question in detail and offered a very fair price. I could not be happier with my purchase. I would highly recommend Chawi Jewelers!!!

Had a great experience here. I needed batteries for a Movado and MK watch, and paid $35 for both…read more The service was quick and friendly. I'm not going back to the mall to get batteries for my watch again because the last time I did, I paid $40 for just 1 watch.