This property is beautiful and was the perfect place to wind down after our 5-night cruise to the…read moreBahamas. We arrived early around 11:00 AM and were immediately greeted with a glass of prosecco. Because I'm a Platinum member, I was able to get an early check-in and an upgrade. The staff took great care of us, bringing our bags up to the room while giving us a tour of the property. Our room was a stunning 1-bedroom suite with partial ocean views. The setup directly at the beach with refreshments was beautiful, as was the pool area, and we were told the pools were heated. Now, if you've read one of my reviews before, you know I'm going to order room service, and it did not disappoint. Just a heads up, valet was $60 a night. I will absolutely be back, and a huge thank you to the staff for such a great experience!

Stayed there last weekend for two nights. Was told it was renovated as it was closed for a year…read more I do know though i was told spa, kids play room, digital key and digital menus were not working due to construction. Not sure what construction as it looks mostly the same. Additionally had to wait 45 minutes for a room service menu as QR was not working and our bathroom faucet fell off the wall. And it's the high season, January. Beware stay clear. Not worth 1500/night for a suite. Construction still going on, many workers not present in hotel but all over the site. Very disappointed.

Just spent 23 days in #15 and loved the fact that we could walk to places like the grocery store,…read moreparks, restaurants and beach while everything else Miami has to offer is just a short drive away. Units are not luxurious, but they are well kept and clean and are a HUGE bargain on this pricy island. There are even bikes available! Only gripes are the hourly daytime church bells across the street and some street/park maintenance noise, but most travelers are probably not going to be as noise sensitive as I am. It was nice to hear kids out having a good time in the well utilized park next door and the talking birds across the street. It is surprising how many kids are on the island. Key Biscayne is a great place to take children. We felt very safe at all times. If you are serious beach people, you may not like the 10-15 minute hike to the beach but we were ok with it. Not much nightlife on the Island but we enjoyed visiting the Ritz across the street and the Latin band and rum bar. Otherwise, you have to drive off the island to find places like Tobacco Rd, Little Havana (don't miss!), and Van Dykes on the south beach pedestrian mall on Lincoln.

Absolutely amazing hotel stay before my cruise. This hotel is clean, convenient to shopping and…read moreplenty of restaurants/bars. Walking distance to a Publix, the mall, bakery, etc. The hotel checkin is on the 6th floor, the first floor is mainly a seating area and concierge. They offer free hot breakfast, mini fridge and microwave in the room, cruise shuttle at time of this review is priced at $12 with pick up times at 10a, 11a, and 12p. If you miss breakfast, they had breakfast bags with fruit and other grab and go items. You will need your room key to access the laundry room and guest floors. There is no carpet in the room I was in (basic king- not the elite level) and pets are not allowed. Service animals only. The hotel has a lobby bar, three restaurants are located right next door (Sproutz, Batch Gastropub, and Shahs of Kabob). I dined at Sproutz and Shahas of Kabob and both are good, but they are not affiliated with the hotel. I stayed 3 nights prior to my cruise and I really enjoyed my stay. The air conditioner worked with no issues, pillows are very soft, bed was firm, but not uncomfortable and I slept better in that bed, than my own. There is a master light switch to control the overhead light in the entry and bathroom. You can operate them separately (it just takes some flipping of lights to figure it out). Decent water pressure and nice, hot water at night. Morning time I suggest getting your shower in early. Hot water is still present but not as hot as it was the night before. Tip- I took my shower at 5/6am the morning of checkout and the water was hot and perfect for a nice shower before leaving for cruise. Staff was always smiling, friendly and willing to assist. Carlos at the concerige desk is very helpful, ask for his recommendations and he is more than happy to assist. The 7th floor has the laundry facility, but many machines were out of order. This is going on my pre cruise hotel list because it was the perfect hotel and the perfect location. It was about a 15min ride to the cruise port and airport. The cruise port ride was booked for 8am, so I beat the 9am bumper car cruise port traffic. The video I posted is short and quick, but a glimpse of the room

Hampton Inn & Suites Miami/Brickell - Downtown is quite literally one of the best hotels I've ever…read morestayed in. Especially since this was also my first time in Miami! We had a two day stay before heading out on a cruise. An extended vacation if you will. The service was phenomenal! We stayed on the Elite Level which provided extra goodies, and benefits. Sharing a picture below of what they define as the elite level and the benefits included. The location is perfect, in the middle of all things Brickell/Downtown. We were surrounded by restaurants/eateries, coffee shops, stores, the park, city centre you name it! Super convenient because we didn't need to call a Lyft to get around. So you better believe on the days we did go out, we got our steps in. It's giving HEALTH! 2026 who?! We are starting NOW honey! Okay, back to the review....hot (and cold if you're into that) breakfast was served each morning for free! You read that correctly. Free food honey. I mean you did pay for it so why not go ahead and eat? Your business not mine. Non-smoking hotel. Pools. Fitness center. The whole ordeal. A little store with snacks, drinks, and whatever else you feel you may need or want. I should also add that the hotel prides themselves on being accessible. Let's move towards cleanliness. Because cleanliness is next to what?! Godliness! Okay, I see yall! The room oozed of cleaning products. You would have thought the staff had just left from pouring Clorox and whatever other good smells needed to make a space smell delicious. Oozing with fresh aromas! The bed, not mine, but theres, was one of the most comfortable beds I've ever slept in when traveling. Hotel beds typically don't bring out the best in me, I am in fear of all beds that are not my own. Laugh if you must but I am who I am! However, a soft bed with clean linings - sign me TF up. The elite levels are on the 14th and 15th floors. They provide robes and slippers. Did not wear the robe. Read what I said about the beds and sit with that. Anyway, I did wear the slippers and they are about as thin as a sheet of loose leaf paper lmao! The chair rolled on top of mine and ripped the back of it so they lasted about 12 hours for me. #SelfInflicted I know. It's a nice touch to have in your hotel room though. Me personally, I travel with slippers. As I bring this review to a close, I want to highlight the staff members that assisted during the stay. Mr. Ernest, Russell, and everyone else at the front desk that extended a warm welcome and consistent assistance. Thank you again! One hiccup that was addressed immediately. They have an "in-room dining option." This particular policy states that you can order food and have the food delivered to your room. Okay convenience! And accessibility! Well I ordered some food from a nearby eatery and the delivery person was not allowed up. "We don't allow people to come up to the rooms for safety reasons." Heard. And appreciated. Truly!! They value safety. My issue was when asked about the policy in place, being asked if I had a medical condition to where I couldn't come down and to get my delivery. While a relevant question, that is something I'd recommend treading lightly around. You never know anyone's health/medical condition. Furthermore, if your policy states one thing then every staff member needs to be on one accord. The issue was taken care of and the person was able to deliver my order. The front desk member was also not rude just inquiring. I appreciate how quickly the matter was resolved. If you're headed on a cruise or you're in need of a nice hotel that is conveniently located, Hampton Inn Brickell is your girl (or boy), be who you are!

We just got back from our anniversary staycation. What a gorgeous hotel and wonderful location…read more The hotel manager was absolutely the best. He made us feel so welcome upon our arrival. He upgraded our room and went out of his way to make our stay memorable. The valet (Luis) was also so professional, friendly and so helpful. Everyone actually at the hotel and restuarant were wonderful. We loved the spa services, Isabelle's (our server and hostess) and the bartender as well. We have stayed at many Ritz's but this hotel is the best in terms of Hospitality. We can't wait to come back and look forward to more anniversary trips celebrating at the Ritz!!! Thank you all so very much!!!!

This was our 3rd annual stay at The Ritz-Carlton Coconut Grove, Miami. Beautiful property and great…read morelocation, but this visit was a mixed bag for the price (~$800/night before taxes/fees) and my Lifetime Titanium Bonvoy status. We booked a City View Executive Suite about 2 months in advance and requested quiet, high-floor, non-connecting, away from elevators. Our room wasn't ready until nearly 5pm, and we were placed in Room 329 on the 3rd floor (of 7 guest floors), steps from the elevator, street-facing over the front entrance. Room was clean, but the placement didn't match our request. Isabelle's is a highlight -- excellent breakfast (eggs, sandwiches, yogurt, oatmeal, power shots). Room service exceeded expectations: the chicken soup was top 5 I've ever had. Complimentary happy hour was also great (house Chardonnay was surprisingly good). We also received a $50/day F&B credit and breakfast for two (worth noting: breakfast can run $80-$100+ for two if paying out of pocket). Big downside: noise -- late-night piped-in music (called around 2-3am), loud Commodore bar vibe, nearby construction, and 1.5 hours of drilling next door on our last day. Shout-outs to Christina Strong (front desk--proactive and empathetic), Lucas at Isabelle's, and Steve (bellman) -- all excellent. Amazing walkable area (Koko, Narbona, waterfront paths), but room placement and noise management didn't match the Ritz price tag.

Modern and clean hotel with great service. Rooms were spacious and beds were comfortable. Shower…read morehad good pressure and hot water was plentiful. Area 31 restaurant that's onsite had great service as well. The pool area is spacious as well and a good spot to relax.

After disembarking a cruise, my friend and I obtained ResortPasses to the spa at the Kempton epic…read more We had about 2 1/2 hours before we needed to head to the airport and thought it was a great way to spend the afternoon. We called ahead of time and found out you could check in an hour before the ResortPass listing which was helpful. There was also a small tax that we would have to pay of four dollars per person on top of the ResortPass fee, for use of the Somadome machine. The Somadome machine is like sensory deprivation, but you wear all your clothes and you wear headphones for guided meditation. Overall, we had a nice stay and enjoyed the locker rooms, the sauna, the gym, the barre class, the showers, the salt therapy, and the relaxation room. Throughout our time there there were only two other guests that we in frequently encountered. A couple other people stop by for massages and waited to be called in by their massage therapists in the relaxation room for a short time.

Will preface my review by saying this is our bookclub's favorite place to meet! They offer happy…read morehour every day and have great cocktails and bites! The staff here recognizes us and although sometimes we come when they are very busy, they still give us the best service. The drinks are consistently good and food comes quick! I really enjoy the vibes at The Commodore. I feel like I'm in someone fancy living room with the fireplace, couches and decor. It's the perfect place to grab a drink and chat!

I went with a group of friends for happy hour and i really liked the space. It was spacious and…read morecomfy and fit all 8 of us. The servers were also very kind and attentive. The happy menu hour is great. $8 food and cocktails. I got the wings which were delicious. They were a bit spicy and came with a ranch sauce. I also got the sliders which was small like 2-3 bites. I would definitely like to come back again.