experience was pleasant and low pressure...found the vehicle I was looking for and the purchase went smoothly.. thank you for all your professionalism..both Connor Silveira and Thomas Butler were a pleasure to deal with... Keep that small town experience going! read more

Dad needed a car to haul me and some dumb poodle around and asked me what I liked. I said "a black Equinox EV of course!" It has a nice, quiet and supple ride over bumps so I can get important naps in when traveling. It holds plenty of 35 lb bags of kibble from Petco (lamb, please), and is super affordable. Speaking of which, Alexis Gallagher and her owner Scott Silveira went out of their way to get dad the deal he needed. They even paused the deal for a couple of days so he would have time to cancel his GM card and apply for a new one in order to qualify for the $500 rebate incentive. Dad said the finance manager Preston was nice to deal with and gave him a great deal on lease protection in case I chew on the interior a little, or dad returns the car with worn out tires or a key missing (in case some dumb poodle swallows it). read more

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Alexis was so helpful in providing me a video of the truck I wanted to buy, friendly and quick to respond. Cole was a true salesman with integrity and a genuine attitude. As a salesman in my past, I can always tell when I'm being lied to. I didn't get that with Cole. He was upfront and answered my questions with honesty as well as giving suggestions, explained improvements, and pointed out the issues that have been addressed from the past. Most of all, I didn't feel rushed or pushed to look into or purchase something I didn't want. Lastly, Connor and Preston were also helpful and great individuals. Bottom line, I went in with my guard up but they came through and I felt comfortable with my purchase. I would definitely buy next next vehicle with them. read more

Silveira Chevrolet - My new 2026 Chevy Colorado Trail Boss! - Auto Repair Near Me - Sonoma, California

Jason is the BEST.! I don't write too many reviews but wanted to give a shout out here. Long story short I am just blown away at the level of service Jason and the entire staff at this family style dealership provided. When we needed something Jason "immediately" went WELL ABOVE the normal call of duty to make sure we were taken care of and by all means.. deserves recognition.! It feels like I'm working my favorite brother in law or something. Great guy, great people and 6 star seecBravo and Thank you all so much! read more

Silveira Chevrolet - Our new RIG.!! - Auto Repair Near Me - Sonoma, California

I had the good fortune of having Alexis Gallagher as my salesperson at Silveira Chevy. She was amazing! She was able to help me with my first car purchase since my husband passed away. She was very knowledgeable and understanding and walked me through the process with ease. I am so grateful that she was there. I am overjoyed with the blue Chevy Trax that I purchased. It's exactly what I needed to drive the family around right now. It's the perfect car for me and I smile every time I get into it. read more

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Do Not buy from this dealer My dad and I came to look around and were interested in some of the higher end trucks. when a salesman approached us, we were immediately guided to look at the CHEAP cars. DISGUSTING STEREOTYPING. we hadn't even spoken on our budget yet read more

My experience at Silveira Chevrolet was pleasant and free of hassle, no nonsense. Roberto Pineda was straightforward and very helpful all throughout the purchasing process. It was a refreshing experience compared to what some people get when purchasing a vehicle at other, less reputable establishments. I am happy with the purchase of my Z71 Colorado, Vroom Vroom. read more

I worked with Jordan over a few weeks looking for the perfect vehicle. He was very patient as I went through several different models of Tahoe's. When I saw the right one on the lot, I reached back out to him and he helped me through the entire process of buying. He never pressured me on anything, and the process went very well. I would highly recommend both Jordan and the dealership to anyone looking to purchase a new car. read more

Stay away, stay away. Stay away. Another bait and switch, not just the salesperson Alexis Gallagher, but from the owner Scott SILVERIA as well. i called, they had the same car I was looking at from another dealer that also pulled a bait and switch the day before after running credit, SILVERIA said they would match. sound good, but then I realized their inventory car wasn't AWD which I failed to catch initially, I'll take credit for that, so then I asked if they can do a dealer trade for the one at the other dealer, SILVERIA says they're willing to, just need to get the other dealer to agree, (this would've been the opportunity to say no, but instead decided to proceed, but also before they take on the other dealer's car want to verify all my paperwork was in order. ok sounds good no problem. well after me having to check in and asking if everything they needed they had in order to proceed, including an approved credit application ($0 down and 0%) the owner calls me back and says the good news is he has everything they need, the bad news is he's been thinking about it some more and now not willing to do the deal on a dealer inventory trade, but I can do it on any of the cars on his lot. BECAUSE HE WAS THINKING ABOUT IT MORE! If this isn't a bait and switch I don't know what is. No other reason to change last minute other than they simply changed their mind. Wait until after they run the credit (sure it's just a hard inquiry to a customer's credit report, no big deal right) wait until after I submit all the paperwork for all the available GM rebates, after several phones calls and text messages, after a phone call directly with Scott SILVERIA indicating no he wants to confirm all paperwork before committing to a inventory trade with another dealer, and only after he received everything he needed from my end, wants to switch the car. Stay away from this dealer read more

Silveira Chevrolet - Auto Repair Near Me - Sonoma, California

I found everyone I interacted with to be friendly and professional. My salesperson, Marc Rulmont was particularly mindful of my time, as was the Finance Manager Michael Tarvid. There was none of the runaround typical of a car dealership purcasing experience. Both Marc and Michael were always straightforward, friendly, and transparent. This was by far the best car buying experience I've had at a dealership, and this includes cars purchased at luxury brands like Mercedes, Audi, BMW, and Porsche. Thank you, Marc and Michael, for your professionalism and consideration. I got a great deal on my Chevy Bolt EV, had a pleasant car buying experience, and met some genuinely nice people. Can't beat that! read more

Silveira Chevrolet - Our new EV from Silveira Chevrolet. - Auto Repair Near Me - Sonoma, California

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Not happy my farther in law who in 89 bought a truck that sat on the lot for a year ,during the sale he ask the sale person Alexis should they change the def she said its find don't worried ,3000 miles later the def light came on and he got worried and took it to a dealer in Folsom , He was stuck due to that system shut down and will on go 35 mph to protect the system ,So the dealer inspected the system and said the def tank needs to be replaced ,So being a new truck he said its cover under warranty so go ahead, dealer in Folsom pull the tank after removal they found the def to be contaminated said it was not covered under warranty ,truck has 3000mile on it ,So being between a rock and a hard spot he paid the 1600 dollars and figure the dealer SILVERIA who sold it to him would make it right ,well they did not ! well dealing with them has not been fun ,they don't want to make it right and my farther in law who is 89 feel cheated .bought a new truck out 1600 dollars feels unsafe due to the def systems and they wont help him def has a shelf life of a year a per gm .very unhappy read more

Fast response friendly welcoming staff thank you Isaac and Alexis for making this a nice Buying experience read more

Silveira Chevrolet - New Traverse - Auto Repair Near Me - Sonoma, California

I called to make an appointment to get my wheels aligned. I provided all my information and was asked if I was leaving the car or waiting. I let them know I would be waiting. I was told it would be an hour. When I arrived at the appointment time David who helped me was as nasty as they come. Started off with his asking " what do you want." He asked my phone number and name (did they not have a record of this?) He then told me it would be 3 hours. When I told him I was told to bring it in at 10 and it would be an hour he told me they had other cars to service. My husband bought a truck from them and told me this is typical. Needless to say, I won't be getting my car serviced there again. Why be so nasty David? Maybe he needs to find another job that isn't front facing to the customer. read more

Great service and excellent customer service thank you for your time today we appreciate it and we look forward to working together. read more

Silveira Chevrolet - Happy customer service - Auto Repair Near Me - Sonoma, California

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Great dealership with a variety of cars besides Chevrolet. i was able to get into a 2016 Toyota Corolla special edition with 35,000 miles. Jordan, the salesman was phenomenal, caring kind understanding, and got me into the car that I wanted. Tony and Roberto handled the financing. it was beyond exceptional. Got me a great APR, even though my credit is ok. Even though this car is gonna last me forever I definitely will go to this dealership again great customer service very Personable people!!! read more

We recently had ANOTHER mouse attack in our engine and vehicle electrical system, causing a Christmas tree amount of warning lights to come on on our dashboard. This is a reoccurring problem, with at least 6 occurrences over the last 5 years. In the past these have generally affected the non electrical area such as the air filter area and AC and all the areas where air is pumped around for heating and cooling, and they have made nests in there filled with feces and gross crap. When those happened we went to a body shop for repairs, and to mouse proof our engine and inside the car as much as possible, obviously ultimately unsuccessfully, to the absolute horror and frustration of my wife and I. This time when all the dash lights came on, we suspected what the problem was. Since it was an electrical issue, we decided to go where we thought the work would be the best quality, although probably pricier. That's when we were fortunate enough to meet LISA! She helped us out throughout this entire process, which took several weeks. At first they couldn't tell if it was mice related, and just tightened some wires which seemed loose, but after leaving the shop, the next day all the lights came back on. My insurance at AAA would only cover the damage if it was in fact, caused by mice damage, so when they explained that it would cost $500 just to open up the engine and find out if it was mice related, so we held our breath and they opened it up to find, MICE NESTS INSIDE THE ENGINE! God only knows how mice actually wormed their way inside the engine, but Lisa took it from there and took care of it! She kept us updated every step of the way, and she even had what NO rental company had then when we needed it, a rental large enough to hold all 3 car seats we need, all covered by our insurance. So we ended up getting all $2600 worth of work done, and a brand new fancy rental traverse with all the bells and whistles, for a TOTAL of our $50 deductible. Lisa did an excellent job dealing with my insurance adjuster for us, and made sure to get WB wetting covered. Thank you Lisa! You helped make our terrible situation less stressful. read more

Preston took great care of us today. We came in knowing what we wanted, and he was entirely accommodating. No pressure, no problems. In and out in under two hours. If only buying a car were always this easy.... read more

Traveled out of town to this dealership to look at a car they have posted on their website. In advance of the trip I called the dealership to... #1 Make sure they were open... #2 to see if I needed an appointment... What I failed to ask is a not so obvious question - #3 - is the car listed for sale on your website available to view and does it run? Once at the dealership, I found out the answer to question #3 was "No"... they are waiting on a part. It's unreasonable to me to list a $45,000+ vehicle for sale to attract business when in fact, it is obviously not for sale because it doesn't even run. I waisted my time driving to Sonoma, never even got to see the car. This type of poor business practice is discouraging... I will not be back. read more

I just bought a Chevrolet Bolt, all electric car at Silveira. The service was wonderful in every way, and I was especially pleased with Steve Ruiz who personally helped me with everything. I highly recommend buying a car from them. Shelley Sturtevant read more

Patrick and his team are always our first choice when we want/need stuff done on our cars. They deliver the best/most efficient/thorough/ friendly service I have ever experienced when dealing with anything car related. We so appreciate them going above and beyond with all our our opportunities to interact. read more

I was able to make a same day appointment to have a receiver hitch installed on my Bolt EV Upon arrival I was a bit confused about where to go. I asked someone, MJ, where to go, and I was on my way. I turned my car in, and waited in the lobby. They building is older and a bit cold but it was super, super clean. Everyone I encountered was so nice! In all, I had a hitch installed and my tires rotated. I love this place and will drive from Napa for my Chevy automotive needs. read more

CarGurus pointed me towards Sonoma Chevy when it showed they had a 2017 Camaro 1SS in summit white, with black wheels. I requested a quote through their website and promptly received an email from Alberto with a very direct price quote that made me happy. I called him, and within the day he confirmed he could make said price happen for the Camaro. He was always very courteous over the phone! I secured financing through their website, and he got me in with golden 1 credit union like I hoped. My girlfriend and I arrived a few days later to seal the deal. The dealership is very small but well kept and neat. I test drove the Camaro, and we went straight to signing paperwork shortly after. In one hour I was driving off in my new car with a big stupid smile on my face. Alberto was great through the whole experience; email to sealed deal. I would highly recommend him and Sonoma Chevy to anyone in the market. read more

Silveira Chevrolet - Thanks Alberto!! - Auto Repair Near Me - Sonoma, California

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we came today to look at a little used car they took in the day before. we decided to purchase it. for the next few hours they went through this little car with as much professionalism as if we had purchased something new at top dollar. this tells me that this dealership cares about their customers just as much (if not more) than their sale of the day. we didnt spend a lot today but they have earned a return customer the next time we are in the market. A big shout out to Marc for his patience with us as we shopped. Excellent service! read more

What a fantastic experience buying a car! Preston was super helpful -- we were in communication over email and phone before we came in, and he helped make sure we got one of the last of the car we wanted to buy as they were flying off the lot! He took the time to answer all of our questions and was just a pleasure to work with. The whole dealership has a very laid back vibe, and it looks like they have cars for all budgets! read more

Amzing customer service and I hate car buying. Everyone was so kind and helpful. I didn't meet any annoying salespeople or rudeness. Employees seem happy to be at work. read more

They quoted me over $3,000 to fix my AC on a car that was worth maybe $5,000. I went to Gabes Auto, he fixed it for $245. These guys price gouge ALOT. Also, we went to change our tires on our 2019 Kia, Patrick said they would also do an alignment, (we assumed free of charge with the way he said it and didn't ask if we really wanted it, and didn't disclose it would cost us $150 more) we said okay thanks. We got there to pick the car up and our bill was almost $500 when our quote was $325. He still made us pay half the alignment cost, so we haven't gone back. read more

Had a great experience today with Silveira. Scott, Tony, and Dan went above and beyond to make sure we got the right vehicle at a price we could manage. Exactly what you would expect from a local business, great service, great attitudes, and good selection. read more

Piracy is not found only on the high seas, it can be found in this dealership. I called their parts department to price a fan clutch for my Duramax diesel engine and was quoted $500 for the part. I stated that I had seen the same OEM part at auto parts stores for $195 and he said our cost is $300. If in fact he was telling the truth adding a $200 markup sounds excessive. So, I purchase the same part for $196 and did the installation myself. They lost a sale and I was going to let them do the repair, but I could see a bill of $1500 with their inflated labor and parts costs. Don't have your repairs done by a dealer. read more

If i could give 0 stars i would. We purchased a white buick regal GS back in November. About 2 weeks after purchasing we started smelling burning oil. We opened up the hood and you can see there was a major oil leak. The dealership made sure to clean under the hood, but they sure didnt clean under the plastic cover over the motor. The sales agent kept pushing for the extended warranty for $4k and now we know why. We never once got a copy of their safety inspection, the oil on the car was black so they for sure did not change the oil. The air filter looked like is hasnt been changed since the car was bought. BEWARE of buying a car from here. Especially a used one... they really aren't honest. They really DONT do safety checks before selling. After going in and out of the shop and after almost 3 1/2 month of dealing with the oil leak i think i've finally got it fixed. read more

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I came for a routine scheduled oil change change. Everyone was just as polite as the day i purchased the car. So its fair to say that the people here are genuinely happy with their job at Chevrolet. Due to my personal experiences, i have been lead to believe happy employees trickle down their positive job experiences and the way they do customer service. read more

I brought in my Ford Focus into Chevy to get a diagnosis because the ford dealership in Petaluma wasn't trust worthy and had told me a bunch of different issues. Gavin was amazing in helping me. He told me everything up front and kept me update every step on the way. He even called around to different Ford dealerships to see if they could work on my car under any warranty's, and found out that the Ford place in Fairfield could work on it. He went above and beyond and saved me a lot of money! So thankful for this place and trustworthy people like Gavin! read more

Took my Chevy Colorado 2017 for coilwire they gave back blown cylinder. Gave back with loose Aarm bolts and tire fell off .After they worked on it. read more

Had a fantastic recent experience purchasing a truck here this past weekend. We did a lot of research on what we wanted and searched inventory for the specifics we were looking for. Silveira had what we wanted and a fantastic price as well. We first worked with them via email and they were extremely nice and helpful. Very prompted with responses as well. We asked about putting a hold on the truck we wanted and offered a deposit since we couldn't make it out for almost a week (we live about an hour away). They had no problem with that and we showed up. The salesperson we worked with over email unfortunately had to leave early that day, but Greg and the other staff were more than accommodating. The truck was detailed and ready for us to check out. He filled it with a full tank and let us take a test drive as a family. The paperwork that comes with buying a car always takes a fair amount of time, but this wasn't too bad. We had our two kids with us and everyone was great chatting with them as well to keep them from getting to bored. There are snacks, drinks, and water as well if you need. Overall we were very happy with our experience and purchase here and would return again for any future Chevy purchases. read more

I want to give a huge shout out to everyone at Silveira Chevrolet. My car decided to die in the middle of the road right in front of them. 2 people who I believe were in sales came out to help push me into the lot and safely out of traffic. Lisa and Jay made sure to check out every possible safety issue they could think of. I am so grateful to the Silveira team today for helping me out and making sure my car is safe to drive. You guys are the best and I cannot thank you enough! read more

I actually purchased my GMC Sierra Denali 3500 from Silveira GMC healdsburg but need to do a review of the extraordinary customer service from the sales team in Sonoma. I am leaving on a trip and my truck ended up having an error message over the weekend, I absolutely panicked called the Healdsburg dealership as well as the Sonoma dealership. The Sonoma dealership was able to help me get an appointment ironically with the Healdsburg dealership as well as helping me get in touch with the service manager of the Healdsburg dealership. I need my truck to haul my horse trailer and was panicking over being unable to get an appointment Monday morning or get it looked at at such short notice and everyone stepped up to help make this possible. TRULY ABOVE AND BEYOND -especially Alexis- I am incredibly grateful for the customer service! read more

I want to give a BIG shout-out to Silveira Chevrolet in Sonoma. My experience in buying a car from them was A+. They were so friendly and easy to do business with. They took very good care of me as a customer. If you are in search of a good car, go to Silveira Chevrolet, they are great. You will be happy you did. I am happy I did. Thanks to all of you at Silveira Chevrolet. read more

Total bait and switch on a Chevy Bolt EV listed on Craigslist. When we asked about it were told it wasn't for sale, but we could put a deposit on it if we wanted to wait for the battery recall work to be done. They had no idea when battery would be replaced and NOWHERE on the Craigslist ad did it mention this. read more

We just bought a new car from Mark Sizemore at Silveira Chevrolet in Sonoma. He is as professional and straightforward a salesman as we have ever dealt with. He did not try to upsell, but properly suggested we order the car we want rather than settle for a car with extras we did not wish to have. He kept us up to date on the delayed transport of the car from the factory, even apologizing for factors well beyond his control. On the car's arrival, he expedited the paperwork and explained how to use all the car's features in detail. After the sale, he is keeping in touch to make sure any small factory defects are dealt with promptly. I also want to compliment Joey in Service, who assisted in the delivery of ordered floor mats, unboxing them so that I could fit them into the car (Chevy, why the huge boxes?) and taking the initiative to order a gasket he noticed was imperfect. We found it well worth our while to go several miles further than the closest dealer to purchase a car from Silveira. read more

We had been waiting for the new Chevy Blazer to come out so we had been in touch with several different dealers. Steve came thru for us first and we were very satisfied with Silveira Chevrolet. The staff there were all very friendly and helpful. It made our buying experience very pleasant and easy. We absolutely love our new Blazer and would highly recommend Silveira Chevrolet. Doug and Nancy read more

I am a 76 year old grandma. Our Mazda CX 5 Turbo was serviced in Burlingame on May 5. On Thurs I drove up to Sonoma to visit my elderly mother. My husband called to tell me to check the Mazda b/c he found oil had dripped from the car. When I moved the Mazda out of the garage, I found that it was still leaking. He told me to find a service station with a mechanic who could check to see what was going on. I tried 3 stations no mechanics on the premises. Finally I was directed to Silveira Chevrolet where I finally get a sympathetic ear of the service manager who had one of the mechanics look underneath and he found that the oil plug was only loosely screwed in oil was splattered underneath the vehicle etc. The mechanic corrected all that and got me on my way. I was so thankful for their kind care and help. read more