Megan rated us 5 out of 5! Melanie is the best! Everyone…read morethere is! From the minute I walk in, everyone is friendly and smiling, making me comfortable. Mel always does an amazing job and keeps me laughing and on schedule to cover these grey hairs, haha. It's easy to pay and book your next appointment. The building and space is really nice and your products smell so good! Appointment verified by Phorest Software

I recently had an absolutely amazing haircut and colour with Pascal. It was my first time seeing…read morePascal, and I can 100% see why everyone has such great things to say! He is incredibly talented and has an awesome personality. Thank you Pascal so much for fitting me into your busy schedule. Ruby was fantastic as well. I love coming here. I know I will always leave feeling and looking even better than I arrived and I'm already looking forward to my next visit. Thank you so much for making me feel beautiful and pampered. The salon is also so beautiful and very clean, I can tell a lot of effort and thought went into the design process. It's gorgeous! Special thanks to Noah and Jennifer for helping me with getting my appointment. You guys rock!

Gave my wife a full day at the Spa, and she still sings praises of it. She loved the experience,…read moreand continued to recommend it to her friends. Thank you for a great experience!

This is one of only 2 of my favourite locations in all of the Ottawa area to get a pedicure. So…read moremuch so that I am quite surprised that I have never written a review for it! Therefore it is with great pleasure that I introduce my 250th review! The Spa Day Retreat offers a wide variety of services, and they are exceptional at delivering them. For those of you who love history as much as I do, this stone building on Castlefrank has some great history behind it. It was originally built around 1824 for one William Hodgins, and nearly 90 years later, it was purchased by George Henry Sparks (in 1912). The Sparks family lived in it until 2001 when the Quest Academy purchased it to convert it to a school. During that process, the building was damaged by fire. (Don't quote me on this, but it may be that this fire put Quest out of business.) A short while after that, The Spa purchased the site, and restored the building to its current state and its former glory. And they stayed true to the original design of the building by reproducing the interior millwork based on the 1920 period of the house. It's truly a gorgeous building, inside and out! Please note that the Spa Day Retreat has 2 other locations as well as this one: one on Richmond Road also in an old refurbished building, and the Spa holiday retreat in Jamaica! However, for those of us who can't afford to hop on a plane and take a vacation, this location in Kanata is quite heavenly, and a very large and clean facility. The staff is polite and really knows their stuff. They offer you free tea or coffee during your treatment. They also offer manicures, massage, and hair salon treatments. You can spend a whole day here, and get lunch included. This would make a truly marvellous gift for that wonderful person in your life! My favourite spa treatment is a pedicure with hot wax. It took me a very long time gather up the gumption to let anyone touch my feet, as I'm fairly sensitive and quite ticklish. I thought I'd never be able to have a pedicure done! However, I also suffer from very dry skin, especially on the heels of my feet. The treatment really takes care of that, and I will never again let my feet get as bad as they were. Having the nails painted afterwards is simply icing on the cake. In the end, my favourite part is having my feet massaged. I'm relaxing, just by thinking about that!! This is not the cheapest pedicure you will ever get, but in my humble opinion, you get what you pay for. I've been to the "laundromat"-type places, where it's fast in and fast out, and way cheaper than this, and for those too, I say you get what you pay for. I may go to the spa for a pedicure 2 or 3 times a year, and I love it. I will most certainly be back.

Very friendly and professional. Very clean and welcoming. Will be back for sure. Had a waxing…read moresession.

Had a last minute event I had to attend and decided to get some waxing services done here. This was…read moremy first time attending. It's in the Kanata Market Square spot. I was seen by two estheticians Zoe and Amanda and it was an wonderful experience. I was able to get an appointment quickly. Plus - the parking is phenomenal.

As you may know, I am spoiled rotten! I have really gotten used to the atmosphere and services of a…read moreDay Spa Retreat! A"Spa" like this is a quick stop, where you might be able to have services done without the need for an appointment. I didn't have one on this particular Sunday afternoon. I had been at a coffeeshop with a friend, closeby, and as I was leaving, I decided to check out this facility for cleanliness, prices, and service. Well, the prices sure are inviting! You can get a mani and pedi for $40 or less, depending what you want. My upper lip needed waxing, and they charge only $5 for that, so I tried it out. It's not a huge place by any means! It resembles one long hallway: at the front is the friendly receptionist presenting a chalkboard of services and prices. Beyond that, there are 4 or 5 chairs for pedicures on the left, facing the same number on the right. You pass this gauntlet to reach the manicure station where there are 3 or 4 spots to have your hands done. At the back are 2 rooms for waxing and presumably for massages (if they offer that? I don't honestly remember...) There was no discernible smell in the salon, but they don't offer hair services at all. And the front door was wide open to let in the fresh air. But there were a couple of incidents that knocked points off for me: One staffer was curled up in one of the pedicure chairs reading the paper. She looked really bored! It's summer, and it's the first hot weekend we have had. You still have to look busy and engaged when you're at work!! Secondly - and really, more personal to me - when I got to the waxing station, and the aesthetician invited me to make myself comfortable on the bed, but the bed looked rumpled as it had already recently been used! When I mentioned it, she removed the wrinkly paper and head towel. As for the waxing itself, she did this in an interesting way which I have not had done to me personally previously, although I've seen it done this way on TV: she put the wax on, then covered it with paper, got a grip, and ZIP! it was off!! Other locations don't use the paper. It did work, and she did pluck the occasional stray hair. Unfortunately, my lip was red and raw for a little while after the service. So this spa gets a 3-star.

Been to this place twice, mediocre at best both times…read more First time I went for a mani pedi, decided to upgrade to shellac for my mani and regular for my pedi. The girls are nice, but sometimes service is lacking. They did just fine for the colour on my toes, and it came out looking great (but you have to work hard to mess that up). The shellac on my hands wasn't amazing however. The girl didn't seem to be very good at it beyond being able to put it on my nails. I opted for having a different colour on my ring finger and she ended up putting it on very thick in one area so it looked slightly lopsided after it dried. Then it ended up peeling within a week at the edges (I don't use my hands for a lot so it should have lasted a lot longer). I think the whole thing cost me between $60 to $70 so not worth it in the end. The second time I went I opted for the $40 mani pedi to give them a second chance on something easy. They did a good job, however after everything was done, I was left under the hand dryer with the girl not telling me how long I should sit there for. I asked her and she gave me this look like I should know and brusquely said ten minutes. Both times I've been in I feel like right when it gets to the end, they're not interested in helping you anymore since it's 90% done and they move onto another job. The only reason why I opted to write a review is that I ended up having to take the nail polish off my finger nails since my nails seem to be breaking and peeling easily. I have fairly strong nails and right now I've had to cut them down to the shortest they've been in a while. I'm obviously not 100% sure if it's because of their techniques there, but I would assume so. I will not be back. My recommendation to everyone: If you only wanna spend $40 doing a mani pedi and really don't want to do it yourself, KNT Nails is fine for that. But don't expect much and it may be the cost of your nails in the end.

I recently got waxing and facial done from Navpreet . she is very sweet and professional . amazing…read moreand her work .

Ended up filing my own nails cause I didn't like how she did them.. and they're painted so…read moreunevenly. Just kinda disappointing and a waste of time.. oh well.

Cancelled my eyelash appointment an hour before I was supposed to be there and could not get me in…read morefor another appointment which is extremely disappointing. Poor customer service on their end as they did not offer any solutions they just said "they're sorry for the inconvenience". Overall very disappointed.

Amazing , good place , good workers , I would like to go again many times . Sam is amazing workerread more

super nice acrylic work. Excellent attention to detail. Especially love my glass / pearl nails!…read morethank you Chloe!

service was bad. Instead of considering my requests, they would shut me down and tell me they're…read moredoing what I showed in the picture and ignored what I was politely asking. For example, I asked for a ballerina shape, but they made the shape like a diamond and ignored what I was asking, without even trying to attempt or acknowledge what I wanted. The service was rude overall and I ended up crying in my car because of how I didn't like my nails or the experience.

Popped in after work today for a Mani Pedi which was LONNNGGGG over due…read more The space is nicely laid out, fingers in the front, toes in the back...there are about 8-10 massage chairs with footbaths in the back room with a few TVs. In the front, there are again 8-10 nail stations. The staff are lovely, greeted with a smile from everyone upon arriving. I chose my colours and went to the back. After my pedi and an episode of Holmes on Homes I headed to the front for my mani. There is another TV in the front, the news was on which was kind of nice. On one wall though, they have a huge wall unit, the top half has OPI nail polishes, and the bottom half has little kits with nail files, buffers and other instruments with customers names on the boxes! Super cute and a nice touch - saves money and ensures your return customers are taken care of. Very clean place, as I was one of the last booked customers for the day I watched as a few staff cleaned up their stations - incredibly thorough! I've already booked my next visit and look forward to going back :)