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    Silk spa

    5.0 (1 review)
    Open • 10:00 am - 8:00 pm

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    2 years ago

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    Hand & Stone Massage and Facial Spa - This was so sweet to see when we entered our room for our couples massage.

    Hand & Stone Massage and Facial Spa

    2.8(44 reviews)
    6.1 mi
    •$$

    Joined their monthly membership plan and subsequently cancelled because the quality and…read moreconsistently of the massages and customer service were extremely lacking. One bad experience after another. Cancelled my membership and had 3 unused services still in my account. The membership agreement (contract law) states unused services are available up to 90 days from the date of termination, however, their membership associate, who obviously devoid of any any contract law knowledge, cited a phone conversation, that voided the 90 days from the confirmed cancellation date, and assigned an earlier cancellation date. Bottom line- poorly operated franchise, lacking fundamental skills and service.

    BEWARE. They enjoy screwing you over!! my husband bought a…read moremembership for me and sweet gesture but we can't really afford this right now so he says he was told we could cancel anytime. I go in person to cancel and they say we HAVE to use it at least once to cancel, annoying but whatever so I use it and tell them to cancel the membership. I'm told I will receive and email of confirmation. two days later and no email. So I call to cancel and told I will receive an email. no email. I call a few days later and they say ok yes we will cancel and I finally get an email. The next day I see I'm charged AGAIN. I call and I'm told if we cancel we get charged again for the month? I tell her I cancelled already twice and this is their mistake and I should be refunded. I'm told there is nothing they can do since there is no "notation" on my account of trying to cancel before. I also tell them my husband said he was not aware nor told that we have to be charged TWICE in order to cancel and they say that's not true but yet I'm being charged twice Due to their negligence. I'm sure they did this on purpose so they can make sure to screw you so they can get two charges out of you. Also they tell me if it canceled after the first time I used it I wouldn't have been charged bc it was in the first 30 days of the month and I say I did and I called the third time to cancel within the 30 days and I'm told "we charged you on the 13th even tho we signed up on the 17th and that was our billing day bexcuse when I cancelled in person the FIRST TIME I said to go ahead and charge me two days early because I'm cancelling! The line was silent and then said "I can't prove that was said and there is nothing they can do!"

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    Hand & Stone Massage and Facial Spa
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    Hand & Stone Massage and Facial Spa - More oil spilt in the room.

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    More oil spilt in the room.

    Aurspa

    Aurspa

    5.0(9 reviews)
    7.3 mi

    Love this new location…read more They used to be located on Argyle but moved to new location. Vibe is great and so are the people. Super friendly. I do the hour monthly massage at a price you can't beat.

    After reading all the reviews, we decided to come here for a relaxing, evening facial and massage…read more My husband opted for the combination massage, while I did the 45 minute express facial. Upon walking in, the place felt so clean, bright, spacious, comfortable, and also smelled good! It's a spa built inside a boutique and there were some really cute clothing on sale. The ladies up front were super sweet and checked us in with no problem! I was a bit nervous as I cannot remember the last time I ever had a facial but I'm so happy that I came across Chrissy! Chrissy is so sweet, professional, knowledgeable, and despite having only 45 minutes with her, she did not rush me at all. I don't know what kind of magic she did on my face but my face feels so much cleaner and brighter. I love how she massages your temples and shoulders too! I felt so at ease with her and the room was very calming, tranquil, and very Zen. I loved the relaxing music and I found myself trying not to fall asleep because it was so peaceful. For 45 minutes, Chrissy did so much!! She cleanse my face, added a pineapple type of mask (my favorite), added some hyaluronic mist, did exfoliation, provided with hot towels, and also a warm, misting fan to enhance the experience. She also does extractions but I didn't have any to extract (lucky me!). I enjoyed our conversations and time with her! I literally can't stop touching my skin! My husband is having his massage done by Maddison. I have no doubts that he would love the experience! I'll update once I hear from him. UPDATE: He said it was a very relaxing experience and that Maddison did an amazing job! Thank you to the staff at Body Soul Spa for making our experience so wonderful! Definitely planning on coming back here! If you would like an amazing, relaxing experience, please check this place out! You will not be disappointed!

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    Silk spa - spas - Updated October 2026

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