Lets begin with the good things-- This establishment is very clean. It smells clean; there are cleaning products visibly used. It is aesthetically pleasing to the eye. They also take progress pictures that keep their work accountable but also ensure services provided. I thought that was a nice touch because you can visually track your healing and post-op care. Here's the negative-- none of the positive reviews are genuine. They use discounts to incentivize clients to leave positive feedback. If you leave a positive review, you'll receive $100+ credit towards a second package purchase, which turns out to be cheaper than the initial package. From a business standpoint, it just doesn't make sense. Their reviews are essentially bought. Lets discuss actual post-op care. The lymphatic massages generally should not hurt--NOT HERE. For some odd reason, their lymphatic massages are more like sport massages. They're so rough, you will feel soreness the next day like you visited the gym for the first time. I understand that newly operated women will feel tenderness. But you shouldn't feel pain when you're over 2mos postop. When you express your concerns, you are met with diminishing remarks like, "You're being sensitive" or "Is this your first time having surgery?". You would think the staff would be more compassionate and less demeaning or patronizing but unfortunately the unprofessionalism stems from the top--there is no standard of professionalism you'd expect for this type of establishment. Client care should be client specific, instead its more like a one-size fits all. For your hour appointment, you are set for 30min under a heating pad. Then you are given a deep tissue massage for the next 30min. They are rarely consistent and Ive realized the novelty quickly wears off once you've reached further in your postop journey. The owner is extremely rude. I guess this is her first business and she thinks very highly of herself. I understand that, unfortunately, that attitude is distasteful. No one wants to invest time and money into a business that doesn't appreciate their patronage. She greets you with very ghetto mannerisms, just like her staff and doesn't really show genuine respect or concern for your postop care. Her favorite line is, "This is a business"-- paired with a few hand claps. I wish I could recommend them. Its hard to find postop care in this part of NYC. As a latin woman, I like to promote other female-owned businesses. But this place is not worth the time. Im very disappointed. The reviews are fake, everyone is "Colombian" but they all have Boricua accents when they speak Spanish, they disrespect you in a passive-aggressive way and they look for money grabs every chance they get. Even if you enjoy deep tissue massages for your postop care, their customer service is the pits. Go somewhere else, invest your time. Their are tons of places in Queens, right over the bridge who actually know what their doing and respect your money read more