I visited this shop looking to have a few items embroidered and dropped them off after being told…read moreby the staff--who were kind and courteous--that the items would be completed before Thanksgiving. I understood they were a little backed up, but the timeline seemed reasonable. Unfortunately, after Thanksgiving I had to stop into the shop on three separate occasions just to check the status of my order. Each time, I was given a new explanation, including a hard drive failure, but at no point did I receive a phone call or any communication to let me know about delays. Despite multiple follow-ups, my item was never embroidered. Because of the lack of transparency, poor communication, and failure to complete the service, I would not recommend this business to coworkers or anyone needing embroidery work. I will be seeking a different shop moving forward.

Very satisfied with MJM. They helped us create a logo for our new business and screenprinted it on…read moret-shirts. They provided us with several logo options and gave suggestions on which would work best and why. We selected their preferred option and haven't regretted it for a second! Going back to get sweatshirts and baseball hats. We would highly recommend!

I've used this printing location many times for my small business as well as personal printing. I…read morehad two prints that were mistakenly not received via email as I'd done numerous times before. Although the manager (Kristin) was out of office, she still replied and had the staff expedite the order for a Christmas gift and pickup later that day. Upon arrival (pickup by another person), the color had incorrectly printed. The designer (Josh) emailed me to explain and see what we could do to resolve the issue. I personally stopped by near closing time. The designer took the extra time to work with me to get the correct color printed and explained again what we could do going forward. The staff is always so nice here, and I greatly appreciated the extra time to ensure everything printed up perfectly. They stayed late tonight on a Friday of the holiday weekend to make sure I was happy and had my gift in time! I will continue to go here for orders big and small. Thank you so much!

Great response time and logging of old orders. Have and will use for years. Fantastic company and…read moreemployees!!

I have worked with Scott and the Optimum Signs team multiple times over the past five years. They…read moreare easy to work with, highly efficient, and detail-oriented. I highly suggest working with them for your signage needs!

Terrible service and communication. I lost $745 down payment for a sign that they didn't install…read morefor over a month stating he's having installer problems. Scott doesn't respond to calls or texts. I filed a complaint with BBB and also taking them to court to recover my money. He said that he can deliver the sign and I can get it installed myself which I agreed to. I scheduled another company to do install but they couldn't install because the signs delivered by Scott was wrong size. I had to pay more money because of Scott's mistake. Stay away from this Company!!

My company goes to Prime Printing for all our printing needs because they are fast, precise, and…read moreprint on quality materials. Recently, we ordered custom shirts last minute for a work event. The turnaround time was so quick, and the print was exactly what we were envisioning! Also, the cost was better than anywhere else I looked for single shirt printing! But aside from their work, the guys at Prime are personable, professional, and truly dedicated to their customers. We appreciate you guys!!!

I had a car magnet that was shredded but I loved it. Literally, it was in pieces. I saw the sign…read morein the window of Prime Printing that they made magnets several other times when I visited the post office. I went in and the man that greeted me was very funny and welcoming. The door was unlocked, but they technically weren't open. He still greeted me warmly. He was able to make me more magnets that looked fantastic and were very good quality. Much better than I had before. I will be going back for any other needs that I have. Excellent customer service!!

Great to work with! Great team in place it makes you feel confident when you place an order.read more

I've been a long time customer of OnTime Promo and Apparel (15+ years) and there's a reason for…read morethat. They have done decoration on hats, apparel, totes, water bottles, you name it. I've worked with them on orders for my company, my kid's school as well as many personal needs, and each time this company and their people deliver. One of my first interactions with OTP was when I was getting married. My husband worked with the OTP team to design a special shirt for our destination wedding. The day after the wedding, all of the husbands showed up to the pool wearing this custom t-shirt that read, "This guy loves his wife" with thumbs pointing at their chest. It was one my favorite moments of our trip and random people kept asking us where we got those shirts from wanting to buy them. Fast forward to present day.. I recently found out some pretty devastating news about my close friends who are married. There is a benefit coming up and when I talked with my trusty shirt team, explained the situation and asked if they could help, John L (one of the great owners) rose to the occasion. Within the day we had an approved shirt design, an online store in the works and a donation commitment of all profits to this beautiful family. OTP isn't just a turn and burn random t-shirt shop. The owners and employees have a longstanding, strong dedication to their customers and community. They continue to grow and so do the standards they set for themselves.

I've been to this dry cleaner twice now (just moved to the area), so I am a newbie. Both times I've…read morebeen impressed. They were fairly priced, and extraordinarily courteous. I'm reading some of the older negative reviews and wondering if they changed hands. I also want to note the store is located next to Big Apple Bagels at 1963 Wisconsin Ave, Grafton, WI 53024. It seems they might have at one point been located in the plaza by Cost Cutters Hair Salon. Anyway, the place is spotlessly clean. The turnaround time on my clothing has been very fast! This last time, they told me I could pick up my pants a couple days later on Saturday. I got a call later that day from the clerk that accepted my pants, explaining that he had forgotten that they are closed Saturday for the holiday. He offered to rush my order and have it ready on Friday. I was in no hurry so I told him to just wait--I didn't need the pants that soon. I thought the call was very thoughtful. If this continues, I will make Young's my new dry cleaner.

Great service. Fast, well done and a very friendly attitude! Best dry cleaners in Grafton,…read moreWisconsin.

Great service. They do a very good job. Always greetings customers with a smile…read more Price is very competitive to others. They work 6 days a week. Good Job!!!

Excellent service! I had a big stain on a white blouse and they did an amazing job at getting it…read moreout. They are very fast and have great prices! Definitely would recommend it!

Excellent service and reasonable prices. I highly recommend and would use again. Repaired a section…read moreof leaded glass from an interior door, came to my home for an estimate and picked up and returned promptly