I will continue to use Lionel for my printing needs, he is fantastic! I have flyers printed,…read moreconference signs and foam boards. My last project was very last minute and Lionel went above and beyond to finish the job for me, even working on Saturday for me and another customer, so I had it in time to leave for my conference travels. Highly recommend!

Always great service and even better execution. Great turnaround times. Highly recommend!read more

It is sunday at 1:41pm google says they are open till 3 pm…read more I have come here twice in three weeks on a weekend and they have closed earlier than their hours. i have sat in the parking lot writing this review to watch 5 more people walk up to see they are closed. so either you need to shorten your hours hire more help or or at least update the hours on the website if closing early !!!!!

I wanted to ship something to Chicago next day I was quoted $95. I went to another place and paid…read more$23 for the same UPS service. Up charging $75 is insane needless to say I won't be back.

Fast Printing of Joliet is exactly the kind of local business you hope to find -- friendly,…read morereliable, affordable, and genuinely committed to getting the details right. Jim is incredibly helpful throughout the process and makes sure the print jobs for my nonprofit group are handled carefully and professionally. I feel completely confident that everything will be printed exactly as needed, when promised, and the final result will exceed my expectations. It's also great to support a family-owned small business that takes pride in its work.

Fast Printing are experts, efficient, friendly, and they provide a good price. They are attentive…read moreand timely too!

I had several orders for 3 different organizations. One of the 3 orders went without a hitch…read more However the other two became a nightmare. I made clear what changes needed to be made and that there was a timing issue. I even agreed to pay the cost of fixing their mistake but it had to be done asap. I called back a week later to check on the progress and they didn't even start my order! Save you time, money and aggravation and go someplace else. I argued with Paul, the owner to get my deposit back and he refused. I told him I was going to file a civil suit against his business. He laughed and said that I wouldn't waste my time with court as most busy people wouldn't waste their time. Obviously he's done this before. Take you business elsewhere.

I've been a customer here for over five years. Our Men's Club used them for trophies so I figured…read morethat I would try them out for some recognition I needed for work. Paul provided great customer service and his prices were great too. If you're looking for trophies in the Joliet/Plainfield area, make sure to try Off the Press Printing out.

Horrible customer service. Employees act like they are doing you a favor and don't respond to…read morehello, how are you or have a nice day. The poor attitude and "snatching" of packages and paperwork is consistent regardless of how busy or how slow they are. Go to a different UPS store!

Honestly, the service I receive from this store has ALWAYS been exceptional whether under the old…read moremanagement or this new management. I highly recommend going to this store and see for yourself!

I purchased an item through Amazon. It was delivered via FedEx. I ended up not needing the item,…read moreand received a return label through Amazon. I took it to this store and was told they could not ship it as it had a "black diamond" on the box. I told them they had just delivered it to me exactly as it was so how could that be. I was forced to buy a new box and label. How is it possible they can deliver to me, but not from me in the exact never touched box? Total scam. So mad.

Expressing my extreme dissatisfaction with the services provided by the South Plainfield FedEx…read moreOffice Print & Ship Center. This is the only FedEx office I have encountered that consistently results in frustrating issues. We frequently ship RMA labels for warranty replacement parts. Manufacturers often send us pre-labeled FedEx packages, into which we typically place the defective part for return. However, this specific location insists on requiring us to repackage the entire shipment each time sure to the packaging being "express" packaging, a practice that is not enforced at any other FedEx location, including the FedEx ShipCenter in Aurora/Naperville. I believe this issue stems from a lack of training or misguided corporate policies. While the staff may be following instructions, they seem unable to apply customer service principles. For example, Israel "like I said" recently informed me that placing the pre-labeled package in the self-service box would result in the package being returned to me, a completely illogical outcome coming from a logistics company. With no other resolution to the problem than "you have to repackage it and pay for another label". I would greatly appreciate the opportunity to discuss this with a manager or corporate representative. I hope to gain a clear explanation for the inconsistent practices at this location and how they can be aligned with the standards of other FedEx offices.

Andrea, the owner, came through with a last minute order of 2 part forms for me. Exceptional…read morequality and most importantly, outstanding customer service! Thanks again Andrea!

I called and ask specifically how much a notary was for a specific paper. she said $5 or $10. went…read morethere 5 min later. again i told her I called and asked if still $5 or $10. she said yes. notary signed a 1 page document. then said $15. I asked again why she told me $5 or $10. she lied and said no all real estate notaries are $15. too late now as paper is signed. VERY SHADY business !!!! will NEVER go again!!! notary by 7/11 at Caton Farm n Essington said $5. will go there in Future!!!!!

I've ordered online and picked up in store (mailing labels). While my order was the correct…read moreproduct, it wasn't til I was working on my project that night that I saw it had been opened, partially used, and someone had stuck some used labels back inside. Thankfully I didn't run short and at that point, I just needed to get my stuff done and didn't have time to go through the whole process of trying to return/exchange/explain what their mistake was. In terms of the copy center, I recently dropped off a .pdf file of birthday invitations. The woman was very helpful (unfortunately I'm drawing a blank on her name, it was the morning of 11/2). She helped me choose the card stock I wanted them on and told me she would call me when they were done as she was in the process of doing another order (which she did call). She mentioned they offer a service to cut your product as well but it was $2 a cut and I had 4 invites per sheet....um, no thanks. Price was under $8. Overall I'm happy with my most recent experience. I'll probably use the copy center again but I'm leery of the pick up service.

If I could give my experience negative stars I would. Please note, I don't blame the single…read moreemployee in the store who was working, but store management. You have 1 employee and a line of 6 customers and 2 customers in line for Amazon returns. The only employee is waiting on both lines, not her fault. If you are unable to staff the store with enough employees, perhaps you shouldn't be in business. There are so many other places to shop for office supplies. Why would anyone waste their time here? What a sad and disappointing experience. Hello Amazon! Who needs Staples?????