unfortunately I have to leave this review, but i feel it is also my duty to do so.
March 28th I visited and talked to the owner himself to have 6 SIMPLE window signs made of Simple one line text die cut vinyl..He tole me to use Adobe, and i said i could send it in photoshop..I sent it with measurements as well.
This type of work is the most simple of all sign making in general...
By April 12th , I have emailed several times back , and I called 3 times, and already visited twice to keep asking , Why is this taking so long?, Why is no one returning my calls, why is this simple work not being done?
My business grand opening had come and gone at this point and frustration had set in.
So today I made another drive to talk to the owner personally, I felt it was fair to let him see me in person so I could tell him, that as a customer he made me feel like he did not want or need my small business, and he has frustrated me and inconvenienced for almost 3 weeks, to do a job that literally would only take 15 minutes..And now I have to go to another company and start this process all over again.
his response was I got "lost in the shuffle"...How can I be lost when i visited them, emailed and called them so many times.
I also felt that in good faith he Should have offered to print my signs free of charge right then and now..but NO offer was made for ANY of my inconvenience. read more