Customer service was great! When asking for a quote, got a response immediately! Fine came out…read moregreat and the amount of time it took was really fast! Very satisfied and will take my next vehicles here!

From the owner: Exclusive Auto Tint & Wrap is a premier automotive customization shop, bringing over 20 years of…read moreindustry expertise to every project. The company specializes in high-quality window tint and custom vehicle wraps.

The do AMAZING work. Josh's car took 1st place and ours took 3rd place in the car show this past…read moreweekend

Wonderful experience having "The Wrap Lab"changing the color on a 2010 Honda Fit,and made it look…read morebrand new for my Granddaughter's first car. They were so helpful in helping her choose the color Sakura pink. She is over the moon about this car.

This business claims to do residential tinting I ask for a quote send measurements and pics I never…read moregot nothing back just a generic reply , I had my car windows tinted before they did a good job . But the owner is cheap and refuses to hire receptionist loosing a bunch of business because he can be in two places at the same time installing tint or answering the phone . Every time you come in there's nobody to attend or welcome you it's just him in a hurry it sucks because the business has potential to be better also it looks run down needs remodeling asap

Had a great experience here until I realized they had snuck a sticker onto my back windshield with…read moretheir logo and business name. I was able to peel it off, but I'm annoyed that this was done without my knowledge or consent. I'm a customer, not free advertising.

They told me they could do the job. They tried to turn it around on me when I got there and say the…read moretruck was too big. I asked if they could do it outside. They didn't even try. It was two windows, a driver, side, rollup window, and a passenger rollup window I wouldn't recommend this place. They didn't even try. They could've pulled it around to the back and done it outside, but they wouldn't even go for it. I canceled jobs so that I could get here on time. They never mention anything about height, restrictions or anything like that terrible way to do business. And I told them the truck was and E-450

The tint looks great! Great service and easy location. I would bring all my cars here to be tinted…read more I am thinking about a wrap now.

We used Ratchet Industries on San Pedro for hail damage repairs on our truck through a USAA…read moreinsurance claim. Our communication was with the owner, Rori. The truck was dropped off on August 28 and was not marked "ready" until November 21, nearly 12 weeks later. During the repair process, we were repeatedly told it would be "two more weeks," but the completion date kept moving. Communication with both us and USAA was slow, inconsistent, and often nonexistent. Because of the shop's extreme delays, we incurred additional rental car costs. Ratchet Industries agreed to reimburse us for the rental expense, and USAA has a record of that agreement. The amount still owed to us is $1,604.84. After agreeing to pay, the shop again repeatedly told us payment would be made in "two weeks," but no payment was made. At the shop's request, we even tried working with them on a payment plan, but those payment dates have long passed and they are no longer communicating with us. As a final attempt to resolve this, we offered to accept half of the amount owed if paid by the deadline we gave them, which is now about six months after we incurred the rental cost. We still received no payment and no communication. When the truck was finally marked "ready" on November 21, it was not actually complete or properly put back together. The new drip moldings had not been installed, the interior paneling had been put back loosely and needed repair, the middle light housing was broken, and screws were missing from the tailgate molding. We have been very patient and gave Ratchet Industries many opportunities to resolve this. We are requesting payment of the $1,604.84 rental reimbursement they agreed to pay, or at minimum a written response and immediate plan for repayment.

I had a terrible experience with this business and the owner, Rory. I brought my 2023 Audi SQ5 to…read moreA to Z Aesthtics (which is the same business as "Ratchet Industries"), for STEK front bumper and hood protective film. When I got the car, the ppf had bubbles and the edges were not aligned well or evenly on the left and right side. The owner said I need to let it cure for 2 weeks then bring it back and he would fix the issues. I paid in full, which was a mistake. I scheduled twice to fix the problems, and the owner didn't show up either time. He just left me waiting outside his shop, no one was there and no one answered the phone when I called. He generally won't pick up the phone when I call and doesn't reply anymore to text messages. I also never received the STEK warranty. He claims to be a STEK authorized installer, but his business doesn't show up as one on the STEK website, make of that what you will. Poor quality work and unprofessional, I'll never be back.

Wrapit ABQ went above and beyond expectations…read more. We purchased a new truck camper and rolled into Wrapit in mid-April. My partner had been communicating with the owner, Fabian, a few months prior to our arrival about wrapping the camper and also doing other modifications while we were there. We sincerely appreciated the professionalism and attention to detail they provided while doing the wrap and helping us with five other modification and accessories. Besides wrapping the camper, the other projects they helped us with were attaching two awnings, 2 exterior aluminum storage boxes, a propane holder and installing 2 exterior side light bars (sorry if I missed anything)!! We are incredibly happy how everything turned out and so grateful for the care we received by Fabian and his team. We drove a long way for this service and I am sure if we decide to have more work done, we will most definitely make the journey back. We receive compliments on the wrap everywhere we go. Fabian and his crew did an excellent job. The wrapped matte black camper looks amazing!

I have two vehicles wrapped by WrapIt ABQ for my small business. The first was finished quickly and…read morewas flawless...However, the second vehicle was delayed for two weeks after paying full price, and after completion, the lettering was placed in the wrong place and was crooked. After having to wait three days to get the vehicle back into the shop for replacement lettering, I discovered that the employees had NOT been advised of the incorrect placement and leveling, and then I waited another day to receive the vehicle back after attempting to correct the mistake. One side that was in fact replaced, was still crooked. Being in need of the vehicle, I took possession and decided not to utilize this company for any further markings for my business... VERY Disappointed!!!

What an incredible business! This is why you shop local! My family has used this place for their…read moresigns and banners, for years and we have only had positive experiences. I got the opportunity to deal directly with the owner for my first project, Andrew, who was extremely professional, helpful and attentive! The banner he created has beautiful quality, is durable and perfect for what I need it for. It was done extremely fast, and the whole process was very easy! This is how all businesses should be. My expectations were exceeded! If you need any signs, banners, prints, etc. this is your place to go. Thank you Andrew, and thank you Sign & Image Factory for being such a great business!

These guys are seriously good at what they do, and they are at least 50% cheaper than other print…read moreshops for what I had needed. I had a 3' x 4' graduation project printed in under two hours, and they actually ended up calling it a graduation present and gave it to me for free. It's a very clean and professional shop, and it's obvious these guys love what they do. Save yourself the hassle of guessing where to take your business and stop by this place.