TLDR: The Tuttle Group utterly astounded us with an effortless, friendly, speedy, and (believe it…read moreor not) FUN refinance as self-employed individuals when no one else wanted to help. We decided to refinance our home to make some improvements and clear out some high-interest debt. We assumed (erroneously) that our credit union, which had held the current mortgage for 15 years plus our bank accounts and car notes, and a flawless history of payments with them, would have no trouble refinancing us, even though we are now self-employed, and making 3x what we made when they initially approved us. ***WRONG!!!*** After literally MONTHS of asking for documents, changing rates, long delays waiting for info from underwriting, and unanswered questions, we finally abandoned them in search of unconventional financing routes. We looked specifically for brokers in the area who specialize in self-employed people, and found a few. Some seemed a bit "green," some sounded less than friendly or just weren't interested in a smaller refi. But Tatiana with the Tuttle Group was super friendly when she reached out, and helped us arrange a video consultation with Andy Tuttle, the wizard of the Tuttle Group. During the 30 minutes that Andy spoke with us, it was like a crash course in financial planning. Everything he said made so much sense, and we learned more about mortgage refinancing than MONTHS of online research and questions we had asked to our credit union. Andy was up-front and told us that our best option might, indeed, be to go with the offer our credit union had finally extended, and that he might not be able to beat it. Still, he took the time to explain how refinancing in this "terrible Fed-rate" era could be financially advantageous to us, and told us to check once more with our credit union to see their final terms and if they were still locked in. I was astounded that he would take that kind of time to talk to a customer he likely wouldn't get any money from. We decided to proceed with the Tuttle Group, even if they couldn't offer us a better rate, simply because it was a PLEASURE dealing with them, they treated us like family, and everything Andy said made such good sense. Throughout the 2-ish weeks that ensued, their awesome mortgage gal Annie checked in with us regularly to make sure all our questions were answered. They seemingly required FAR less documentation than anyone else. But their stated tactic was to present a perfect, iron-clad package to underwriting up-front, so that there would be an instant approval and there wouldn't be a need for further questions or documentation. (Imagine that???) In what seemed like the blink of an eye, we were approved and ushered through closing. We simply could not be more impressed with the Tuttle Group. We've helped numerous friends and family through the mortgage process, and it's always like being put through a medieval torture device. This is the first time getting approved and closing was a PLEASURE. We NEVER had to contact them for questions, because they were always checking in to make sure all ours were answered. They were super friendly, familiar, informal-yet-professional, and we always felt like they had our backs and had everything under control. We actually looked forward to their calls and emails...imagine that??? Even though were were looking for a silly, small refinance and shouldn't have been worth their time, we felt like we had called up a dear family member who gave us the "hook up" our situation clearly didn't warrant. Astounded. Impressed. Thrilled. Grateful. These are some of the things we feel after our experience with the Tuttle Group. And I have absolutely no doubt your experience will leave you feeling the same.

We were looking to buy a second home and worked with Andy and Annie. The walked us through our…read moreoptions and were very thorough and knowledgeable. They provided very detailed presentations and walked us through them and answered all of our questions. I would highly recommend Andy and team.

I already have a good life insurance policy through my law firm, but Spenser explained to me that…read moreif I ever leave the firm, I will lose that insurance. The older I get, the harder it will be to get a new policy on my own. The policy he helped me get will not only stay with me if I leave my job, but it also allows for some investment options. Spenser recommended I consider an IBC policy, which goes beyond your typical life insurance policy. Rather than just telling me what to buy, he worked with me to build a policy that allows me to have investment opportunities and funding options for future purchases. Since then, I have recommended Spenser to multiple of my own clients. He has helped them find what works best for them, whether that's in starting a new business or protecting their families.

From the owner: At SPS Financial Group we guide you in everything from Health/Medical/Life Insurance. We also…read morespecialize in working with 1099-Contractors/Business Owners with tax strategies and policies to ensure you are maximizing every dollar you make, while making your dollar work for you. Spenser Strickland Founded SPSFG after receiving (and beating) a Stage IV Cancer diagnoses. We pride ourselves on not only providing solutions no matter the client need, but providing as much education as possible, coming from a patient perspective rather than General Insurance Comapnies. We pride ourselves in being DIFFERENT. SPS Financial Group -Your protection. OUR priority.

I had no choice to be with this company, my mortgage was sold to them. This company does not even…read moreoffer bill pay through the bank. Then, they claim no responsibility if you mail a payment in and it doesn't get processed for two weeks. I am uncomfortable with BSI's procedures and practices.

BSI is by far the WORST company I have ever been forced to work with. I was unwillingly transferred…read moreto BSI last summer randomly. No notice, no documentation. It was just gone out of my Essex portal showing as paid off... So once I finally figured out the BSI stuff I decided to refinance my home at the beginning of this year... Welp, don't get too excited if you want to refinance and are currently with BSI because they will make your life a living hell to get that completed. Mine still isn't complete. I started the process in January and it is now almost May... Everything for my refi is complete and has been completed for months, we are literally only waiting on BSI to give us a subordination release form for my new lender. One of their people on the phone laughed in my FACE as I was asking for the form. He told me they don't do that and I should have checked with my mortgage broker before I started my refinance and the only way to get the loan gone is to pay it all off in full...... But when my mortgage lady calls BSI, they say they will release it. So we are getting all kinds of mixed information. Not only is this keeping my refinance from closing, it's also causing issues with other policies I opened regarding this refinance. So my new home insurance is canceling today because we still haven't closed BECAUSE of BSI not releasing my form. And I'm now being asked to pay thousands of dollars upfront for my premium policies so they don't get canceled because it's mandatory to have active home insurance to get approval for a refinance. Lastly, good luck trying to reach anyone helpful on the phone if you call. I lost count of how many times they transferred me, almost all of them were rude or had an attitude and it was crystal clear that no one cared that I needed help. I was finally getting transferred to a supervisor, but the transfer took me all the way back to the main line to start all over again. Then they accused me of hanging up, which I definitely did NOT hangup, and said that that's why it took me to the main line, because I hung-up. What a joke, right? They go to transfer me to a supervisor again and I got no one. I just waited and waited and nothing.. I eventually just hung up after an hour of going in circles. I am LIVID with BSI and they should be put out of business for this. Just by reading hundreds of other people's reviews about BSI's awful customer service, fraudulent activity and how most clients were forced to use this service provider, that should be more than enough for them to be put out of business. With that being said, I still don't have the document I need to complete my refinance. Attorneys will be contacted at this point.

Horrible company. I started using them for payroll 5 months ago from a book keeper. Immediately…read morestarted having all kinds of payroll clerical problems. The payroll specialist made error after error costing me time and money. Switched payroll specialists and it was worse! They paid an employee twice and won't refund me my money. Told me to sue the ex employee for it. They never call back, can never reach a manager and if I'm lucky to leave a voice message for a manager they still don't call. Steer away from this poor service company.

Worst company ever! They are liars and don't think about using them for ertc!! They will lie and…read moresay they have done them And then 1 1/2 later now they can't after they gave us fake tracking numbers 9 months ago! Reps do not answer calls or service their accounts they deserve a negative 100!! Awful awful

They allowed me to purchase a Mercedes that I have already paid for and still have 2 more years to…read morego. Do what you got do because I did but it cost me everyday. Overall it is not worth it.

This is by far the worst car finance experience I've had in the last 45 years paid off my car early…read morein January. We are now in May and I still haven't received my title of release from the department of motor vehicles due to the finance companies errors after many phone calls, even speak with the supervisor there's way too many in discrepancies of their stories. Nobody knows what they're really doing except reading off notes that make no sense and contradict themselves. Save yourself the headache and go through a reparable car finance. I paid off directly my Carmax loan on another vehicle in October and November 4. I already had my pink slip mail to my house now that's how it gets done.

Don is a wealth of information. He genuinely cares and takes a deep interest in what you are trying…read moreto accomplish financially long term. If you don't already have a financial advisor, use Don! Even if you do have one, go talk to him, you may find your current one isn't doing everything they could be to help you with your goals.

From the owner: During these uncertain times, we're here for you - ready to listen, support and navigate this…read moretogether. We care about your physical health and your financial health. Please reach out and see how we can help you. Edward Jones is an investment firm that believes your financial goals deserve a face to face conversation. We can help you prepare for retirement, save for education and be a tax-smart investor.