Nonexistent support, poor communication, blames the community they manage for their poor performanceread more

Lighthouse Cove Resort in Pompano Beach. Not a Resort on weekends when it's a public pool to…read moresupposedly owners families. Ruins it for the owners when they eat in the pool, water is cloudy because of no pool maintenance and no supervision. Actually enjoy it through the week. Is it really worth it?? Maintenance fee paid yearly for outsiders? Get priorities straight!

Bella in the Naples office is so kind... Been struggling to get my rent paid on time and she even…read morehelped me plan and prepare for next month... Wish I had someone like her in my household helping me with a budget thanks again River Reach, it's been a happy three years

What an absolute nightmare and sorry excuse for an apartment complex. I lived here for four years…read moreand the last year I got a neighbor who would leave his music blasting past 11pm. I tried everything. I called the office, they told me to call the non emergent police department. They'd come and he'd turn it back up once they left. I went over myself one day and he proceeded to belligerently exclaim he had guns and wasn't afraid to use them. The office did nothing. At that point, my two bed two bath became a one bed one bath. I was forced to sleep in my guest bedroom to have any shot a sleep each night since his music vibrated my master bedroom walls. Consequently, I decided to move out asap. I left a month early but called two days after I left. The office told me that my apartment looked good but I'd be charged a water bill and sent the remaining money from my deposit. I'm sorry, what water? I haven't been there all month. Okay, whatever, I just let that go. Well, today I get my deposit and there's $120 cleaning fee ALSO taken out of it. For what? I was JUST told by staff my apartment was left clean and no additional charges (outside the questionable water bill) would be taken from my deposit. This doesn't even scratch the surface of what happened through the four years but I'm just here to tell you, if you're thinking about moving in, don't. Save yourself. Save your money. The grounds are pretty but that's it. Nobody knows what they're doing, inside of the apartments are shotty and terribly put together. Maintainence has walked in my apartment while I was in the shower. Absolutely, undoubtedly, RUN don't walk away from ever signing a lease here.

I had a great transaction. I did a rental for three months. The best place ever stayed in. Fair…read moreprice great customer service and. Professionalism from my realtor.Cheri. She also sold my place overnight. would recommend if you're looking for a rental or sales

Please avoid this place immediately. It's a scam. Don't trust Erin or Alex. They send you links to…read moreproperties that they don't have available just to trick you into paying the application fee. Then, you'll receive an email saying, "Oh, sorry, the home is not available, even though it still shows on the website." Run for your life! It's not just about the money; it's about doing the right thing. How could they charge you for something that's not available? This place is a scam. Avoid it at all costs.

We were able to conduct all of our realtor related transactions remotely with full transparency and…read moreease. It was a pleasure doing business with Lynn and her team. With my full endorsement, Jim Priest

Lynn and Pamela are incredible and have a keen pulse on the market. I've been talking to Lynn for…read moreover two years as my plans to move have changed a few times. Lynn was so patient and understanding while I figured out my timing. Once I was more committed to a timeline, Lynn and Pamela went right to work and made the entire process so smooth. By the time we were ready to put the house on the market, we had so much interest and momentum generated that our house had multiple offers within hours. We ended up getting everything we asked for plus more and all within the timeline we had planned. Lynn and Pamela are compassionate, competent, and well connected to exceed your expectations in selling your home. They communicate very effectively and provide sound advice throughout the process. I selected them purely on reading reviews and I am happy to add to the long list of 5 stars that they deserve.

Reviews on the NFVH's website should be taken with a grain of salt - they don't publish unfavorable…read morereviews. We rented a property from NFVH for four nights and paid nearly $10,000 for the stay. The house, Knickerbocker Estate, itself is very large, the bedrooms are spacious, and it is well stocked with linens, towels, and kitchen supplies. Unfortunately, our experience was significantly impacted by issues that were only disclosed after check-in. Upon arrival we were informed that there was a problem with the water heater and that guests should stagger their showers. For our group of eight golfers on a tight schedule, that simply wasn't practical. The problem went beyond inconvenience. The water heater issue caused the electricity to trip three separate times during our stay. On multiple occasions people were left in the shower with the lights out and only cold water. We also paid extra to have the pool heated, but the water was lukewarm at best, and we could not use it. I also attempted to post a review describing this experience on the company's website, but the company declined to publish it, stating that they have discretion over which reviews appear on their platform. For that reason, prospective renters should take the reviews on their site with a grain of salt, as it appears that not all guest experiences are shared there.

Can I click no stars?…read more My wife and I booked the month of February 2024 at 2805 Horseshoe Drive S Naples Florida 34104. Naples Florida Vacation Homes, LLC is a professional property management company located in Naples, Florida. We were comfortable with our decision to rent through them, after I got over the initial shock that they collected 100% of condo fees upfront without cancellation due to epidemic, illness, death or any other reason. This seems a little one sided with zero flexibility, however we made our commitment. We checked into the condo, February 1st and instantly we could smell a deep musty odor, the drapes were loaded with dust, hanging fixture in Master BR was hanging (See Picture) and ready to fall. After walking around the condo, we noticed several dark stains in the living room carpet, Master BR and third bedroom. We decided to call Lewis or Louis (This is the name he gave me) to ask him about odors, severe carpet stains, garbage disposal not working, etc. Also, when we walked barefoot on the carpet in the living room our feet were completely black. Our guess is that they haven't been shampooed or cleaned for a very long time. The review dated January 18, 2024, one month prior from the previous renter and stated the same complaints. Reviewing information on their website under "The Professional Difference", it states that "each property in our portfolio has been vetted and inspected so you can book with confidence". This is false and misleading. Spending $12,431.13 for one month, saving all year for this vacation and to have this facing us for one month was unacceptable. I called Louis on February 2nd three times to express our concerns, February 3rd two times and February 6th five times. I invited him to inspect the condo considering their "The Professional Difference" statement but he refused to come to unit. He said he was working on having carpets cleaned. Professional Carpet cleaner arrived to clean, I believe February 6th and he said they couldn't access water due to the fact that there wasn't a spigot within 150 feet. He inspected the carpets, told Louis about the issue and told both of us he wouldn't clean carpets due to the fact they were too far gone as they were filthy, ripped and seams were coming apart. They should be replaced was his comment. I would like to see the service records for cleaning the carpet as I don't think they have cleaned for a long time. Also, Louis stated that he was able to get the carpets cleaned by another vendor, however he never called me back or texted me that he was working on it. In the service notes Louis stated that my wife has a bad back, which is incorrect and not what I told him. I told him that when she sits on the couch she sinks down as there is no support. The couch caused discomfort and spasms in her back as well as mine. Once again vetted and inspected spending $12,431.13 for discomfort. Once Louis realized that we were not happy with conditions he never responded to us. The bottom line is that we spent $12,431.13 for a property that was vetted & inspected by a professional organization, and if you include the evidence we provided this should overwhelmingly support that the service & conditions were different than advertised.

The owner, Lee Burgin, is a talented young man who knowledgeable and hard working. Unfortunately,…read morehe has a bookkeper on board handing the accounting who is a problem. Many mistakes: checks not deposited or deposited to wrong accounts, journal entires for other associations appear on our financials and months later, we have received no documentation that these have been corrected We have not not one promised deadline for our monthly financials met over the course of a year. Our experience with the financials with CPMSWFL has made it impossible for our HOA Board to cntinue with them. I don't know why this person is kept in that job. Based on that, we cannot recommend them.

Jimmy is awesome, best manager ever. We love him, no drama, so hard working. WE feel like we…read morebought into the best condo ever and the best management company. Thanks Jimmy for being awesome all the time in a very tough job.

Poor, confusing website. Poor (NO) oversight of contractors…read more Office hours 9 to 4 ?????? No call backs No responce to several maintenance requests. POOR COMUNICATIONS!!!!!!

I've truly appreciate the support and experience Tyler Daigler and Marshall Reddick provide as a…read moreproperty management firm. They are always available for any question or request. You can be rest assured you will have complete peace of mind knowing they are in your corner taking care of everything.

Extremely Poor Property Management Experience - Fort Myers…read more Marshall Reddick did a very poor job managing my property in Fort Myers. I relocated to California for work (RTO) and left the property in August, giving Marshall Reddick full authorization to manage everything--including tenant placement and payment of utility bills. This was by far the most horrifying property management experience I've had, and I own properties managed in other states. Over several months, I was instructed to reduce my rent five separate times due to what they claimed was a "poor market," yet the company changed real estate agents 3-4 times without my consent. Each time, they failed to run the live Facebook marketing campaign they had explicitly promised. Most alarming, I was later informed that power to the property had been shut off for three weeks before Marshall Reddick notified me. I was told this occurred due to a lack of funds, and only after the prolonged outage was I informed of a potential microbial growth issue--a serious risk to the property that should have been addressed immediately. Despite providing a 30-day notice for non-performance, Marshall Reddick ignored the notice entirely and continued to demonstrate a complete lack of accountability, communication, and urgency. This experience showed a complete disregard for: Basic property oversight Timely communication Tenant placement execution Utility management Owner fiduciary responsibility I would strongly caution any property owner--especially those managing remotely--before trusting Marshall Reddick with their investment.

I have worked with Pamela Keyes while selling a property in Naples. I would strongly recommend…read morethem for any real estate transaction. I found them to be very willing to go above and beyond to help get a sale over the finish line. I have dealt with many realtors, and real-estate transactions. My experience with Pamela Keyes was the best experience i have ever had. Jeff Blow

Pamela was the very "definition" of professional...and we loved working with her. She knows the…read moreNaples market like the back of her hand and so has been a great resource for us (being new to the area). She was always super proactive & one step ahead of us and often seemed to "read our minds" - but always knew when to check in with us. She was a wonderful listener, skillfully guided us thru a price negotiation, and negotiated $25K off our price that we were delighted to get but could never have expected. She always did more than one could expect at each point along the way as we explored Naples, found our dream house, got thru the inspection and price negotiations...then dealt with the legal and financial complexities of the closing process. You can't make a better choice of a realtor...in Naples!!! Pamela is the Best.