I just wanted to take a moment to recognize the outstanding customer service my mother and I…read morereceived at Dick's Sporting Goods from a young gentleman named Yahir. He truly went above and beyond to help us find the perfect pairs of shoes. His knowledge of the products, patience, and willingness to answer all our questions made our shopping experience exceptional. What stood out the most was his kindness and professionalism--he took the time to ensure we had everything we needed without making us feel rushed. Because of Yahir, we are now forever customers of Dick's Sporting Goods. It's clear that the company values great employees, and we are so grateful for the excellent service he provided. Thank you, Yahir--you're a rock star! And thank you, Dick's Sporting Goods, for hiring such incredible team members.

So I'm not sure why this is the first review that is being seen as I know that I have left one…read morebefore but maybe it was a different location. Anyway I would like to give Kudos to the excellent customer service that this particular location has extended to me and my family. when walking in you are greeted, asked what your looking for and directed to the section that may have what your looking for. After that they notify the associate in or near that dept that you are headed their way so they may assist you. On this particular occasion we were returning a bike recently purchased, as it had a manufacturer defect. Upon calling the store I explained the situation to Travis, the store Mgr and he quickly went to check stock to replace the defective product unfortunately they did not have one, so instead he offered to upgrade the bike at no cost to us and said he had a few choices my Son could pick from. Upon arriving we were met by SJ another store Mgr and informed us that he had been made aware of the situation and was expecting us, he than called back to the department associate to let them know we were on the way back to him. After my Son made his selection to our surprise SJ showed up back in the bike department to be a second set of eyes that completed the safety checklist that was performed by Moe the on duty bike tech at the time and also to make sure the transition went as smoothly at possible. I personally have not received this level of excellence in customer service for a very long time and even upon asking about a new shipment of YETI coolers SJ advised me to call the store as to check stock so I don't waste a trip. But in the end if you have any needs as far as any type of sporting goods this would be the place that I would recommend the only thing that seems to be lacking is the fishing gear which is no fault of their own blame COVID for that. But honestly even though we live closer to another location this is now my "new" home store. Definitely recommend on customer service only if that gets you in there. P.S. they also offer points for purchases and points for steps!!

Went there on 1/3/26. Been here multiple times over the past years. Got a couple jackets and a…read morecouple water bottles. Staff is always friendly and attentive. Not really an outdoor person so I o may get limited things from them. But always a good price and last. Will be back!

My husband is a veteran, former law enforcement officer, and an employee of Cabela's. He has a…read morediagnosed case of PTSD and utilizes a trained service dog as part of his treatment and daily functioning. Despite presenting themselves as a veteran-supportive company, Cabela's corporate HR denied his request to bring his service dog to work. The reasoning given was related to "heavy equipment," however his role is in a retail environment and does not involve working around such machinery. This service dog directly supports his ability to engage with customers and perform his job safely and effectively. Rather than exploring reasonable accommodations, he was told he could either transfer to a lower-paying, stationary role or continue without the service dog. Additionally, there have been concerning comments made by management regarding individuals who rely on PTSD service dogs, which raises further questions about workplace culture and understanding of invisible disabilities. This experience does not reflect the level of support for veterans that the company promotes publicly. I hope this is addressed appropriately so that other veterans do not face similar barriers.

I've been to this location twice and enjoyed each visit. The store has a great selection and…read moreeverything is well stocked and neatly organized. The staff seemed nice without being overbearing. It's great to get to an actual store and feel the quality of this stuff, which you can't do online and only have a limited access to in the big box stores. This location had a really generous veteran's day discount at 25% off so I grabbed a new pair of pants. I secretly wish all the products were made in the USA but that's a different topic. I will be returning!

The person working was antagonistic and highly presumptive. Many hints at being willing to be quite…read moreracist behind the counter. I asked if there were shorts which went beyond knee-length, as I'm a bartender that prefers multiple pockets. She stated that they didn't carry 'basketball shorts'. I gave my name and email to sign up at the end of the transaction. Upon relaying my info, she remarked that my name "wasn't hard to spell, at least." Just because my name isn't in the "Akele Ogunwale" range of 'not traditionally American' doesn't mean I should be ripe for racist little barbs when trying to by a pair of shorts.

Cody is very knowledgeable in this field. Highly recommend any customers shopping for these tools…read moreto seek out Cody's expertise on hiking, etc.

Always get good service and they have a wide selection. Getting a veteran discount is always…read morehelpful. Got most of my winter gear hear and they help me get ready for winter since we don't have them back where I am from

I threw my son's 13th birthday party here, and I cannot more highly recommend the facility. We were…read moretaken care of by two managers, with Eric being our lead. Their attention to our needs and genuinely caring to ensure we were happy and taken care of the entire time during our event was outstanding. The kids absolutely loved the trampolines, the snowboard lessons, and the skatepark. I have thrown quite a few birthdays now for my two boys, and this was probably the best we've had thus far. Each kid was raving about it and can't wait to come back. I am definitely going to come back with the kids (and maybe without them too).

This place is unreal!!!! We received a great ski lesson, very realistic with falling in cold wet…read moresnow. Then we hit trampolines. So much fun!!!

I live nearby and I enjoy shopping here every time. The staff are all very friendly and helpful…read more Unlike big box stores, they actually want to help you and will ask you how they can. Great selection of all kinds of things. Prices are a bit higher than those box stores but you get far better service and selection. They also have an old school style coffee and ice cream shop!! It has an amazing wooden backdrop like you would see in places from 100 years ago. And they sell chocolates and homemade fudge.

The old lady who works in footwear needs a new job!! She is condensing and not helpful! I went in…read moreto buy boots and she kept giving horrible suggestions while having a rude tone. I normally love Jax but I'm buying boots at a place where I won't be ridiculed for my shoe choices.

Jax... I'd rather be outside OR exploring this store ;D…read more This store truly has it all. It's a wonderland of products for an outdoor enthusiast: clothes and shoes for any activity, camping gear, biking gear, fishing gear, hunting gear and hats galore. They even have other miscellaneous items to keep non-adventurers excited like soaps, toys, dish towels, hot sauce, dog toys, etc. Truly, they have it all! And... it's all priced the same as REI. Plus, staff has always been helpful when I've asked questions. And... they allow dogs in their stores! It's been a great spot to take our pup to socialize. :D

We had fun with hours of archery practice. They had all the equipment we needed to shoot for hours.read more

We wanted to shop at a local place, so we dropped skis off 2 weeks in advance of needing to leave…read moretown and Timur assured me they could be ready in time. Reminded him by text 4 days in advance and he again assured me they would be ready. Day of, at noon, I went to pick up the skis and they were not ready, but he said if I came back at 5p (just before my flight) he would be done. Went back at 5p and they were not done. After swearing at me that he had too many f**ing tasks to do and too many customers so it wasn't his fault he said he could finish the tune while I waited for 10min and charged me full price. When I brought my skis in days later to adjust the bindings I was informed by a the new shop that "the skis have not been touched at all, the edges are so dull I can safely run my finger with pressure, there are 4-5 core shots needing repair for safety reasons, there is no basework, no grinding, and no wax." This shop charged half of Snow Hut and did a professional job and a full tune that you can see and feel. I have called my credit card company to revoke the charge since no work was done on the skis.

The best ski tunes I have gotten in my 50+ years on the slopes! T will take care of youread more

When my husband's favorite tent needed the elastic cord in its poles replaced, we checked online…read morewith the manufacturer. It could be done by mail shipping to and from Steamboat Springs, CO. They would check it, send an estimate and with acceptance repair and ship it back. That seemed unnecessarily complicated from a place like Boulder, home of many outdoor gear companies and repair support. We stopped in to the place we had purchased it, our REI store being incredibly helpful and knowledgeable of such repairs, though they don't do any themselves. They gave us two names, Bare Boulder being the most comprehensive and a 20 minute drive away, on a prominent street in Lafayette. I called, got info from the owner, Eli, about general pricing and timing. We took the bag of poles out 3 weeks ago, the estimate in person was at the low end of general approximation on the phone. We dropped it off and was told about 3 weeks as my husband had no need to camp with for at least a month. We picked it up today, ready on time and beautifully done with even higher quality cord than original. The shop is amazing, with antique sewing machine display, thousands of sizes and colors of zippers, piles of buckles and straps. It appears he can fix such parts on almost anything, luggage, jackets, backpacks, scuba BC vests, tents handbags, tote bags, recreation gear galore. We will certainly return as we wear out more and more of our gear.

Rude, disorganized, poor quality. I dropped off a leather bag to get a strap re-attached and was…read moretold I'd get a text when it's done. A month later, the text or call never came. 5 weeks later, I picked up the bag, and was sad to see the poor, sloppy craftsmanship. They didn't even use the correct color of thread. Bag was returned with scratches that weren't there before either. Poor communication, craftsmanship and attitude.

This place is awesome!!! Highly recommend, small start up with hugeeee potential. Also post alot of…read moregreat outdoor content on TikTok! Check them out.