My favorite imaging in Fresno. Today my tech was Chris. She was awesome. Made me feel like a king!…read more Chris was the most knowledgeable imaging tech I've ever dealt with. Super personality and funny too! If all the nurses and medical people were like Chris we'd be the happiest sick people on earth! Crazy Bernie is a fan!

Kind and fast. Clean place and thr attendant was very patient. Came for pelvic exam for my teen.read more

The facility need to do better on managing their patients' appointments and communication…read more Usually medical facilities send a calendar invite for the appointment date with the address and time. Simple thing makes peoples life easier. They sent a mail note to my mailbox instead. Like is it 19th century? WTH. Appointment was scheduled on 8:30AM, I arrived 15minutes ago, and I was told they will be calling me 9:15. Made me wait for almost 1 hr even with the appointment. That's ri

Had MRI this morning. I am writing in praise of Clarence the…read morephlebotomist... it's often hard to start an IV on me this days...I have super thin skin and veins that twist. Clarence took his time and was great - not a hint of a bruise!

Used my DL to check in and then waited thirty minutes while everyone else is called and I asked…read morethree people for help and they ignored me. Kept calling other people. Literally no one would help me as I tried to ask for help as I sat there for 40 mins. Very unprofessional.

I didn't get the name of the woman who was helping us, but she was so kind, patient, and we had the…read morebest service with her. This was our second interaction at this quest and I've had the best experiences with explanations, details and overall feeling like a sense of no judgment and was genuinely happpy to do her job. That goes a long way because you would think with such repetition it would become boring and the enthusiasm would decrease. However our experience was amazing and would recommend this specific facility of quest for labs.

Amazing experience! After 8 years of infertility today my baby is 4 months now. All the staff is…read moresuper friendly. The treatment I received was affordable. I was paying my own insurance & it did cover some things other I had to pay out of pocket. I would recommend this place to anyone.

Terrible experience: office staff is rude and. And in the best of cases, she is misinformed, or in…read morethe worst case scenario, applying a racist or prejudiced screening criteria against patients. The office staff member must be under some disillusionment that she is running the hottest night club in town vs. a doctor's office. I called to make an appointment. I was told that the doctors are very careful about what patients they take in and that "it was an application process." That raised some yellow flags and I agreed to complete an application. The staff member then asked for my insurance information, which I provided (it is a generous commercial group PPO plan). The staff member then incorrectly informed me that while the specialty and fertility center was in-network with my insurance company, that Clovis Community was not. This is just categorically wrong: Clovis Community is an in-network hospital, verified with my insurance company. Even then I said that was fine: my insurance coverage is generous enough that my out of network care is reimbursed as if it was in-network. She lectured me that wasn't how they worked. I hung up at that point: it was clear they didn't want my business. I can only assume that - in the best case scenario - that the office member was misinformed. In the worst case scenario, they were applying racial screening or other screening. In any case, definitely not the kind of office you want to be dealing with during such an important and sensitive time in your life. Stay away.

Given the negative reviews that I see here, I felt compelled to chime in with my opinion…read more I arrived and was immediately greeted by friendly staff. I was then brought in for my blood sample within 5 minutes. The phlebotomist was pleasant, professional and attentive. My experience was as good as can be expected from having to draw blood. Thank you Quest staff!

Arrived at 4:40pm hoping to get my kids in really quick to get their labs drawn. There was one…read moreperson who had an appointment and my kids were both the number 1 and number 2 people listed on their standby list. The person with the appointment was out of their lab by 4:45. My family and I sat in the waiting room for over 15 minutes and were never called back. We could hear the employees in the back just chatting away and laughing. It wasn't until 5:05 that a male lab worker came out and said, "Okay guys, it's now past 5 and we're no longer taking anymore people." I can understand wanting your workday to be over and go home but to sit in the back of the lab and just kill time till it's time to close, knowing full well there are people waiting in the waiting room hoping to get labs done is just super unprofessional in my opinion. If you aren't planning on calling the people back, maybe quest needs to change their self check in kiosks to not allow people to sign in after a certain time. Especially if their employees are planning to ignore the patients anyway.

I feel this place is really misleading. They make it sound like it's in Fresno, but if you have any…read moreprocedures done, it's all the way in San Luis Obispo. When time is of the essence, you want something close by. I'm not sure why they advertise this office in Fresno, when they have the procedures done in San Luis Obispo.

The staff and Doctor at simple IVF are absolutely amazing. It is because of Dr. S that I am blessed…read morewith my sweet little guy who just turned ONE! I can't thank them enough for the care and reassurance they provided my husband and I as we began to expand our family. We look forward to adding another addition in the near future and we can't wait to work with Dr. S again!!

This medical group hires the worst people for customer service jobs. They are so bent on telling…read moretheir speed they don't listen when you're trying to talk. This is not customer friendly. There are ways to talk to people and get your point across and listening is a major component. If your doctor is on vacation they tell you to go to urgent care and the hours if urgent. Not listening when all you wanted was an appointment when doctor comes back. They tell you to talk to the office Manager who in this scenario calls the patient in when doctor is in the office with no personality and doesn't follow up with phone calls when trying to reach her. They have the system of sending texts when they should have voicemail for the dic instead of being berated by the receptionist. I understand protocol but gave an honest person who knows how to finger job. I worked in government for 35 years and had to talk to people from all walks of life and never spoke to them as I was spoken to. I like my doctor but maybe it's time to move on.

All the staff was so kind and helpful. They listened to what I was going through and the doctor was…read moresuper communicative. I went to the urgent care for an infection and they saw to my needs quickly. Wish I didn't have to go, obviously, but am thankful for the experience.

Friendly staff. Suggestion: Make an appointment prior helps a lot. Usually, they will send a…read morereminder and all you have to do is scan the qr code on the kiosk. If you plan on giving them the information there, bring your ID and your insurance card. You will have to scan them yourself. Fast In/Fast Out. This location is sort of hidden and GPS gives you misleading direction. fyi

So, not a big fan of medical services of any kind, however.. this was by far the best lab I've been…read moreto ever! Efficient, timely, friendly and literally painless! Luna was the tech, she was incredible! Making an anxious appointment a win/win! I will return, as needed of course! (Kind of hard to find, navigation was wandering, but worth the journey)

Received this letter on June 24th while recovering from surgery and it didn't come attached with an…read moreauthorizations letter to forward my medical records to my current physician when it says it should be attached. It makes sense they don't want to forward incorrect medical information to my current PCP. I at least got refunded for my visit so that was good and I had a positive experience with the doctor I saw hence why I still have not reduced to 1 star.

Dr.Tara Brah (who practices here) is one of the highest rated OBGYN doctors in the San Joaquin…read moreValley. And with GOOD REASON! She genuinely listens with kindness and respect. She accommodates requests if it is feasible. A personal example; for a short, necessary surgery, I did not want to be 'cathed' to minimize a chance of a UTI. You girls know what THAT'S like, RIGHT?!! No ego here, she said " you're the second patient of mine that has recently requested that of me. Yes, if I'm able." That my friends, is an honest physician who CARES about their patients. On my postop visit, she handed me a printed copy of the surgery report, the pathology report AND intraoperative photos. Without asking. WHO DOES THAT?!! According to her website bio, when asked why she pursued this career, Dr. Brah states "it is an honor to provide women with a comfortable and safe place to discuss their gynecologic conditions and to work together to create a care plan that meets their needs". She literally is a 'gift' to the San Joaquin Valley. HIGHLY recommend!

When we were there, they didn't have any hot water in the facility, and it sounded like they hadn't…read moreever. In a medical establishment this would seem necessary for hygiene and other practices. Never saw the Dr listed on the EOB. A male nurse? came in for like a minute, but everything else was handled by the person who doubled as the front desk staff. Staff was pleasant.

Front desk staff very friendly and efficient. I had a very short wait. The office was very open…read moreand clean. Most of all, Dr. Winkle was very pleasant, kind, and knowledgeable. I definitely will go back again and recommend Strive Urgent Care to my family and friends.