I had no clue they had a Clovis location! I've been to AMI before but at their Palm location. It's…read moremy first time here. I was referred by my NP and scheduling called the next day and was able to set up an appointment with me the following weekday. I was so happy with their quick service. Wish I had known about this location since it's closer to me. My appointment was at 5pm but I was told to arrive 30mins prior to my appointment. I did all the pre-assessment/ check in on MyChart days before my appointment. I arrived at the building around 4:18pm there was a lady before me and it took a while to get me checked in only because the lady before me did not do her pre-screening questions on the app so the front desk was asking her all the questions. l waited about 10mins to get checked in. Unlike the Palm Location this place only had one receptionist and the phones were constantly ringing too. Not sure if it's because it's the end of the day or they are short staffed but they definitely need a 2nd person to assist to avoid long check in times. After checking in I sat in their waiting area, 5mins later they called me back and my sonographer was really nice. She was quick I was done and out of the building 5mins later. This place is clean, plenty of parking. I would definitely recommend downloading mychart app to do an e-check in prior to arriving to your appointment to avoid the long waits and it also helps the staff. Other than that I had a great experience.

Great new facility. Employees are friendly and professional. I would definitely go back for more…read moretesting.

Had MRI this morning. I am writing in praise of Clarence the…read morephlebotomist... it's often hard to start an IV on me this days...I have super thin skin and veins that twist. Clarence took his time and was great - not a hint of a bruise!

The facility need to do better on managing their patients' appointments and communication…read more Usually medical facilities send a calendar invite for the appointment date with the address and time. Simple thing makes peoples life easier. They sent a mail note to my mailbox instead. Like is it 19th century? WTH. Appointment was scheduled on 8:30AM, I arrived 15minutes ago, and I was told they will be calling me 9:15. Made me wait for almost 1 hr even with the appointment. That's ri

When you face medical issues it is imperative to have clear, high resolution imaging coupled with…read morethoroughly detailed reports. Every single time I was getting imaging done my physicians were becoming frustrated with vague non specific reports. One specialist suggested that I get my referrals sent here and only here for the reasons mentioned above. Usually within about a week of insurance approving the imaging I get a phone call from scheduling. The facility hours early and late hours that are accommodating to those that work normal working hours. Customer service: I have always been greeted kindly and quickly or asked to please hold while dealing with a phone call or a patient in front of me. I have never waited for an appointment longer than about half an hour. Cleanliness: the facility including restrooms have always been very clean. If ushered to a room to change, the rooms have been clean and so are the back waiting area with the lockers. Providing explanations: It is important in the medical field to provide explanations for testing and imaging especially if they are invasive and involve contrast or an iv of any kind! I have always received very thorough explanations and asked if I understood and had any questions. Imaging: images are typically loaded the same day and reports are usually loaded in a few days. I have never had an issue with adding an extra doctor like my primary on to have the report sent to them also. I have a few doctors that want the images on disk and it takes about fifteen minutes after the appointment for them to do so. Reports:Every report I have received from this imaging center has had extremely detailed info including size, characteristics, noted other items/issues in viewing field, changes of previous imaging done, recommendations, findings, ... Will I return: EVERY SINGLE TIME I CAN AS LONG AS ITS COVERED BY MY INSURANCE!

This place suuuuuccccckkkkkksssss! Sitting here still. It is currently 3:20 pm. My appointment was…read moreat 2:20 pm. This is a reschedule on their part too after they cancelled my original appt due to a call in. I have to drive almost an hour and a half to get here so I have no choice but to continue sitting here waiting. I will never come back here. The front desk ladies are nice though. CONTINUATION: I didn't get called back until after 4 o'clock. Changed into the gown and sat and waited to get my IV. IV in off to the MRI machine. I was handed squished up earplugs while I was already face down so it was difficult to get them in my ears. No headphones with music (I've had several breast mris and was always asked what genre of music would I like - here nothing.) which then makes the MRI super loud. Face down and the face donut didn't even come close to reaching my face. Was not offered a warm blanket or any blanket for that matter and it was freezing in the machine. No instruction on what was to happen or any communication during the procedure. Just not well cared for here.

I have been here before. As both a visitor and patient, I have had interactions with cardiology,…read morethe ER, maternity, and outpatient. On this visit, like past visits, the front desk was hospitable, registration was helpful and patient, and care was compassionate and respectful.

Cars For The Cause. Terry"s House has raffle tickets for awesome vehicle prize. Authentic, one of a…read morekind automobile show comparable to Pebble Beach. I encourage you all to come to this special event for the young & old automotive enthusiasts.

Doctor Lester did my surgery many years ago I couldn't remember where his office was my daughter…read morehas had the same knee problem and I told her about this doctor I remember he was very nice and explained everything I needed to know and after care was the best I have never had a problem with my knee since the surgery this morning 8/12/2024 I found a small piece if papper with his information and I was happy to give this to my daughter the best Doctor

He needs to stop practicing. Not a good orthopedist. Stories I've heard...Office staff nice. Poor…read morecare quality.

This center is very good service and help The mri…read moretechnician Abigail is one of the most professional and kind you will find in the central valley I would recommend this center to any one .

You get there 30 minutes early to fill out 2 sheets of paper to wait an hour for your appt! My…read moresuggestion schedule your appt somewhere else!! They take way too long here! Front desk DO NOT KNOW WHAT THEY'RE DOING!! Scheduling you way earlier than need be!!

I went into the ER last night because I ripped my toenail off (partially). I got in and went back…read morevery quickly which was nice since my toe was bleeding and my toenail was hanging on. I was seen by Dr. Khushigian who listened to me and actually did what I wanted, despite it not being his first course of action. They removed my toenail (which was extremely painful despite the nerve block) but I was told I did very well. LVN Desiree was by my side through the entire visit and was extremely comforting. I was squeezing her arm so hard during the procedure I was worried I was going to bruise her, but despite that she comforted me and kept me calm and helped me through the pain. There was another nurse who helped me after with wrapping my toe and putting on my little boot but I didn't her name. She was a sweet little Asian lady lol. They were all really nice and I was able to joke around with them and it was an overall good experience, despite the immense pain I was in lol.

Parking his horrible, the outpatient lab and imaging pretty efficient. But EKG, no one is at the…read morecounter, so they say call a number someone shows up and says they will call you but you haven't given anyone your name or the paperwork, I pointed this out and then she rudely snatches it avoid st Agnes

The Fresno imaging centers tucked away off the street but with plenty of parking in their lot. I…read morehad a early appointment and was greeted by the person at the front where I had to sign a few papers for my appointment. The facilities are nice and clean and organized. The waiting room was pleasant with a TV playing in the background. The appointment was at 8:30 and they were right on time so I did not have to wait. I was in and out in a timely manner.

Everything! The lab on Thesta has incompetent people at the front desk & on the phone. Its…read moredisgusting!

My husband is the patient at cCare and I come along to gather information, be of moral support, and…read moreadd my "2 cents" to his appointments. If you are coming to cCare, it is not because you want to be there. Cancer diagnosis and treatment is not fun. Although not fun, cCare does work hard to make your reoccurring visits go smoothly. Be prepared to wait. It is just the way it is. There are lots of patients, and even with many doctors, each appointment takes time. No one wants to feel rushed at times like this. They want to be heard and seen--both patient and medical personnel. The waiting areas are comfortable, and although there are two floors spread over a large building, directions are easy to follow. The staff works hard to help patients navigate their appointments. The one area that needs work is the area of calling patients and/or returning calls. The main switchboard does not have the doctor's information. It is hard to communicate with staff via phone.

The only reason CCare is not getting a 1 star is because Dr. Hackett seemed to genuinely care about…read morehis patients. Let's be honest, no one wants to have to come here in the first place, and some of the staff and the scheduling has bonded the experience so much worse. Twice now, I have had appointments scheduled only for them not to have it in their system. They have scheduled appointments without my knowledge that did not work in my schedule. Today, I showed up and no appointment in their system and apparently they don't have the infusion I need so someone in the lab just canceled my apt with no phone call. These appointments take around three hours so patients have to rearrange their schedules and lives to be here. Ive also been told multiple times that I would receive a call back only for it to never happen. Their normal doctor appointments seem efficient, I was called quickly and got labs and then into the doctors room relatively quickly. These appointments take lab/treatment side is very frustrating. The level of disorganization and complete lack of communication is disappointing and unacceptable.