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Sierra Imaging Associates

2.3 (79 reviews)
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Updated 1 month ago

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Nancy M.

TERRIBLE CALL CENTER!!!! If I could fewer stars I would!! I want to start by saying The staff at Sierra Imaging are wonderful!! Professional, friendly, helpful!! Absolutely no complaints with the service, the imaging, the wait time, the staff. All were great! The call center (to schedule appointments) was horrible! Unbelievably horrible. No compassion, reading off a script without listening to questions. Speaking fast with an accent and very very difficult to understand. My 86 year old mom could not understand a word and asked for another person. They were just as bad!! So I called for her and she was absolutely right!! I had to yell at the guy to STOP TALKING as he rattled off address, not to eat or drink, and other instructions. I couldn't even get a word in as I was trying to write down the instructions, address, etc. please please fire them!!! This is a terrible representation of your business!! I wanted to hang up and call a different imaging center!! Chris was our CT technician and she was outstanding!! She made my 86 year old mom feel welcome and cared for. We loved her!

Outside beautiful 06/03/22
Angie R.

I am very surprised that this place has low ratings as I had a very pleasant experience. My doctor from Kaiser Permanente ordered imaging for me since I have been having complications . Anywho, my appointment was initially was supposed to be 06/21/22 at 2pm but they called me on a Wednesday letting me know they had an earlier appointment for Friday 06/03/22 at 5pm so of course I accepted the appointment. It was literally down the street from my living area so I was able to leave around 4:55pm and made it there by 5pm and was able to check in also. Ample parking. And warning signs posted if you have a pacemaker. Beautiful grounds like a jungle walking up. I was greeted by a friendly receptionist and she made sure I drink 32 oz water for my ultrasound and I had to go potty so I was hoping it wouldn't be a long wait. I completed everything I needed to before coming in which the receptionist was surprised. I like to make everyone job as easy as possible!! I just had to sign an authorization form and was informed to wait until my name was called. The waiting area was very spacious and clean and I liked the decor it was cute and stylish. My name was called a new minutes later and a lady let me know she would be doing both my ultrasounds. She walked me through the process and was very sweet and kind. Gave me instructions on what to do and gave me options. The only thing I didn't like was upfront if I was not comfortable with the second ultrasound they would cancel the whole thing geez. I'm like let's proceed since I made it this far and I am so use to it these days being poked and prodded upon xD She had some music playing which I liked !!! It even helped me practiced mindfulness and deep breathing to take my mind off the procedure. The radiologist asked me several questions and then let me know we were done and gave me supplies to use. I would love to have her again in a heart beat as she made me feel very comfortable and at ease! Overall, it took about 24 minutes to get everything done and I have no complaints it was such a pleasant experience! I would definitely recommend this place. Everyone was warm and sweet!!

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6 months ago

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6 months ago

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9 months ago

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11 months ago

They have an open MRI machine which was necessary. Very helpful staff. They open very early which made it convenient for me.

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1 year ago

Just tried to schedule an MRI. Was told it would be over a year. Wanted me to go to a location 120 miles away. This is unacceptable.

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2 years ago

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3 years ago

I had a wonderful experience here for an ultrasound. They were on time, quick, and efficient with the results.

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Ask the Community - Sierra Imaging Associates

Review Highlights - Sierra Imaging Associates

I appreciate the techs and office staff for going above and beyond to make sure I was informed and comfortable during my MRI and Ultrasound exams.

Mentioned in 3 reviews

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Sierra Imaging Associates

Sierra Imaging Associates

(5 reviews)

Sierra imaging runs like a finely tuned machine. I got there an hour before my CT and I sat and…read morelistened to the folks behind the counter talking back and forth. I've been to many medical offices and this was the best yet. They all spoke with each other in a positive professional tone and there's one other thing. They seem to be "happy". A rare occurrence today! When my time came a lady named Chris came and took me to the changing room and then to the CT machine. She was a delight to have as my CT operator. She's been at it for 37 years and still knows how to make patients feel like they're the first one ever. Before I knew it I was headed for In and Out to fill my empty belly! Crazy Bernie has a new favorite imaging center and I look forward to another scan in a year!

I have been waiting on a call from Sierra Medical Imaging after having to reschedule from another…read moreimaging company so I decided to call and get the ball rolling. I was having a very difficult time communicating with the guy on the other end snd finally asked if he was in the USA where he replied "No", that appointments had been outsourced to a foriegn country so I just politely hung up the phone and called my orthopedic back to let them know I do not want to do business with a company that outsourced American jobs. The good news is I'll be going to a place I have never been that has high powered open MRI machines as well as extremity machines where you sit in a comfortable chair and stick your arm/leg into the machine at Visalia Imaging and Open MRI When I have a choice to not do business with a company that is outsourcing American jobs, i choose to go a different direction.

UroGynecology Specialty Center UGSC - Front-restroom

UroGynecology Specialty Center UGSC

(4 reviews)

Dr.Tara Brah (who practices here) is one of the highest rated OBGYN doctors in the San Joaquin…read moreValley. And with GOOD REASON! She genuinely listens with kindness and respect. She accommodates requests if it is feasible. A personal example; for a short, necessary surgery, I did not want to be 'cathed' to minimize a chance of a UTI. You girls know what THAT'S like, RIGHT?!! No ego here, she said " you're the second patient of mine that has recently requested that of me. Yes, if I'm able." That my friends, is an honest physician who CARES about their patients. On my postop visit, she handed me a printed copy of the surgery report, the pathology report AND intraoperative photos. Without asking. WHO DOES THAT?!! According to her website bio, when asked why she pursued this career, Dr. Brah states "it is an honor to provide women with a comfortable and safe place to discuss their gynecologic conditions and to work together to create a care plan that meets their needs". She literally is a 'gift' to the San Joaquin Valley. HIGHLY recommend!

The front office is terrible. To start off with, they lied to my referring doctor saying they…read morecalled me when I never received a call. After calling several times, I finally got an appointment. After said appointment, it has been impossible to get ahold of the front desk to get a follow up. They do not return any voicemails. When I finally got ahold of them months after my appointment, they are claiming my insurance "hasn't responded" and they have to resubmit the claim for another appointment.​

Sierra Imaging Associates - diagnosticimaging - Updated May 2026

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