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    Sierra Auto Center

    3.5 (17 reviews)
    Closed 7:30 am - 12:00 pm

    Services - Sierra Auto Center

    Routine automotive maintenance

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    Copy of gas receipt at pump
    RealTalk T.

    LOOK AT YOUR GAS GAUGE BEFORE AND AFTER YOU PUT GAS IN YOUR VEHICLE. I drove to Valero gas station with 12 miles left in my gas tank. I went to the pump to use my car but it directed me to go inside to pay. I walked inside and let her know that I wanted $15 in gas. She asked me what pump and I showed her the car and she said pump. I walked to my car went to the nozzle put worth $15 in there as that's all I told her I wanted and then got in my car. When I turned my car on, I noticed the gauge never moved past the 12 miles. I thought it was my gauge so I turned it on and off three times and all three times the gauge never moved past 12 miles. I walked into the gas station and explain to the girl who didn't understand me at all. This other girl came to help her who again didn't fully speak English, and I tried to explain to her that my gauge never moved and all she can keep telling me was that I only put 2.68 gallons of gas. I told her that should be fine and I should see the gauge moved, but it didn't and she just kept repeating herself. She walked away to go get the man who I believe is the owner. He walked over to me and we both walked to my car. I thought he was going to look at my gauge inside my car, but he wanted nothing to do with it and he wanted me just out of the store so no one else would hear what's going on. After I was done explaining to him what happened he said now you can hear me out I heard you story. He said something is wrong with my gas gauge and I should take it to the dealership. I told him nothing is wrong with my gas gauge. I've put many times this amount at other stations and this time I'm not seeing anything happen with my gauge. I told him this happened to my husband three weeks ago at his station and while I told him this happened to my husband three weeks ago, he tells me there was a woman last week who experienced the same thing. He said she put five dollars in and her gauge never moved and he brought somebody to test all four stations and they were working just fine. I said to him well don't you think that's a little suspicious that you have three people in less than three weeks with the same issue. He said no and I said OK well I'm gonna call my credit card company and I am going to report this and he told me go ahead and report it basically not caring. My husband told me when he went and addressed it, the same man walked over to my husband's car and took the gas nozzle and put gas on my husband's car to show him it works. My husband said to him was this necessary to put gas on my car and his response was "I had to show you the nozzle works".

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    5 months ago

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    Review Highlights - Sierra Auto Center

    I pulled up, Carlos saw me, waved me and fixed the tires in five minutes and they charged me $25.

    Mentioned in 3 reviews

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