Avoid this company all together. They missed appointments with me twice in a row. This company is…read morerecommended by my HOA so I reached out. They told me they only service Jersey City on Fridays so I waited. And they did not show up on Friday and I was not able to get in touch with them. The following Monday I contacted them for a reason and they said it is because their COI was not up to date with my building and they showed up just was sent away by my front desk. I know this is a lie because I confirmed with my building, who told me COI is good and they did not show up at all. So they not only do not show up and they lie.

Made an appt. to have my dryer serviced. The owner Russ was right on time..friendly and…read moreknowledgeable fixed my dryer in less than an hour. Will definitely use them again and highly recommend. Also easy on the pocket.

Peter was fantastic! Answered immediately, came next day on time, let us know he was 15 minutes…read moreaway.. Spent time on diagnostic with fridge and was able to fix in less than an hour. Very impressed with service

From the owner: Local & Reliable – Based right here in Staten Island and New Jersey, we’re always close by and…read moreready to help when you need us most

I was very happy with their service. Freddy is very professional and friendly. He came on time and…read moredid an excellent job disconnecting my old stove gas line. I asked him about some other job I needed and he did it without excitation. He is the best! I will recommend Onefservice if you ever need appliance repair service , they are very professional and have very reasonable pricing.

DO NOT HIRE THIS COMPANY. Have no idea why they have good reviews.I grew up in a family where men…read morein my home knew how to repair things and the guy they sent said to me, " I get nervous when someone is watching me". then he had no idea how to turn on the washer and then turned on the dryer and expressed confusion. Imagine! Then he takes out a pick like tool and begins to try to remove the lid with this metal pick like thing that can CHIP my enamel, pauses and is looking baffled. Do yourself a favor and save yourself a headache. and BTW when I called the owner, he said he didn't know him. Then when I phoned back (after I kicked this guy out) he said he was sent because the REAL guy was tied up in another job. So he first denies knowing him asking if I called other companies, which I did not and in the second call states he IS ONE OF THEIRS. Disingenuous! Liar!

Denice is a liar!!! Went to the store and paid for a used refrigerator. It took almost 2 weeks for…read moreher to deliver a refrigerator. For two weeks all she did on a daily basis was lie on how she was waiting on the guys to come in to deliver it and how she was "doing her best" to help me out. She kept telling me that her boss was yelling at her and SHE had to get off the phone to get the refrigerator cleaned up ad "put the parts back together"!! always trying to shoo you off the phone because she is a liar! All lies!!! to make matters worse, she delivered a refrigerator that was filthy and infested with roaches!!!! When we called her back a man named LARRY answered and said she wasn't there and that he would get the guys to come back to take back the refrigerator. We called back half hour later and there was no answer!! NO ONE EVER CAME!! We had to pay other guys to remove the infested refrigerator and have an exterminator come in! When we called her on Monday morning...again she gave a song and dance and said "she was working with us" and would have another CLEAN refrigerator there some time in the afternoon. I called her again at 3 and again, same song and dance! I told her the refrigerator had to be there by 5 or she would see me in court! she had the nerve to call and say that "the guys left for the day and would it be ok if she got it there by the next morning!!!! NEVER HAPPENED!!!! pathological liar!!! can't be trusted! horrible person to deal with..story teller. she stole my money and took me for a ride!!! STAY AWAY! How does this woman sleep at night!!!! only put one star rating because it wouldn't let me save my comments otherwise!

Today 5/20/26 at around 9:30AM I called to check if they had NYC trash bins on hand. A woman picked…read moreup and did not greet me or initiated the communication when she answered. I asked if the bins were available she said "No" I then asked if they were more bins coming in she again said "No" Then I asked to speak to a supervisor as she obviously was not willing to provide me with basic information about the product. She claimed she was a supervisor. I also asked for her name she answer "Jenny" and that was all I needed to know. I proceeded to end the call after that. This is horrible customer service. Here we have a person getting paid for doing a simple retail job of answering questions for customers and yet fails miserably at doing it. The funny thing is she probably believes she deserves to be employed there even though she's not doing her job at all. I never get this type of treatment when I call the HD in Manhattan. Jenny please find a job that you enjoy doing, but more importantly actually do it.

Please read before buying LG! We bought an LG washing…read moremachine, replacing our old LG (10 year warranty). After a short few months it started to destroy our clothes. It first accord after washing our sheets. They looks like some sharp object would be in the drum and pull strands out of the fabric. We checked the drum, stroked over every inch with our hands, used cotton balls to see if anything stuck - nothing! I called customer service (we ordered our washer directly from LG). They told us to run the drum clean cycle 5 times in a row (that's 7.5 hours!) that should solve the problem. We did and the next load of laundry had the same problem. We called LG again, send them pictures as requested, were told they investigate and call back. They never did. Today was the 6th time I called and also send an email to the president. After telling them that I will write this review and post it everywhere I was asked by the supervisor if I use the right cycle to wash my laundry. I am 69 years old and know how to do laundry. Finally I was told he would pass it on to their service center which will contact me to find out if it is a manufactory defect. This goes on now for over 6 weeks. The service center contacted us via text and asked what are the defective parts - how am I supposed to know? The next message was they reach out if they have someone available. I would stay away from LG which is hard to say because we have LG everywhere from fridge to TVs but if something is wrong it is the worse customer service you ever experience.

BEWARE! These guys are CROOKS! I called due to the fridge not working…read more The technician Lev was here for the $100 fee and after 5 minutes said: "leave on for 48 hours and I'll be back Monday." He didn't come back. I called Andre who is rude and disrespectful and a liar. He said no appointment was made. LIE!

Sold us a dishwasher that broke 6 months. After many attempts to have Sal fix it he finally came…read moreto our home and charged us $200 but it only worked for about 2 weeks. Totally fed up was a big waste of time and money. These small time guys are just try to rip people off.

Repair was completed quickly after the required part was sourced by Mr Flipper…read more The service provided by Mr Flipper was successful and professional!

From the owner: Don’t throw away your appliances — let’s save them! $30 OFF…read morefor new customers We specialize in professional repair and installation of a wide range of household appliances, including: washing machines, dryers, gas stoves and ovens, dishwashers, refrigerators, range hoods, and microwaves. Our team also provides safe removal of old appliances and expert installation of new ones. Service call & diagnostic fee: $99 This fee will be waived if you proceed with the repair. Reliable. Honest. Fast.

We came by to pick out a specific washer and also to look for a dryer to go with it. Valerie was…read moreINCREDIBLE! She greeted us almost immediately, and showed us exactly what we were looking for. Since we weren't sure what dryer to get, she showed us the options that would fit both our budget and size requirements. She was able to help us get a great deal by letting us know what sales and bundles were going on. She really made what I thought would be a stressful experience so easy. We never felt pressured or anything from start to finish. If I needed to go back, I would make sure she was there to help me with my experience.

Had an amazing experience with purchasing our appliance from PC Richard. The sales staff and the…read moredelivery personnel exceeded our expectations.

Asked for dryer repair - appointment scheduling was quick. Technician came and reviewed quickly,…read moregot a quote, then had the part delivered. Technician came again for the repair and things worked well after. Quote was reasonable and maybe slightly above my expectations but within my range.

Easy appointment booking, fast and attentive service for the repair. Would highly recommend!read more