Their Service Manager Jesse Gloystein is the best. He is very good to work with and always gets us…read moretaken care of.

So , here we are, a year and a half after Woodhouse toasted the engine of my Ford Explorer…read more Woodhouse never did get back to me, despite several attempts to initiate a conversation on my part. I'vr contacted Ford Motor Company, they were no help. Quart by quart, I've added four cases of oil to my car, until the engine finally failed. My mechanic performed a compression check on the engine and declared the engine dead. I had a shop in town install a used engine in my car with a comparable number of miles to the failed engine at a cost of over $4k. I've given Woodhouse 1 star, only because zero was not an option. My car had no mechanical issues, burned no oil, until I took it there to replace the water pump. There's a reason Woodhouse has under 4 stars. I wish I had checked YELP first.

I was looking for a specific model and color Jetta but they didn't have one in stock. Samuel and…read moreJacob in the sales department were able to find one and get it in for me in less than a week. Thanks guys! I love my new Jetta !

Duane. This man should be the face of the service department if not the entire business. We've been…read moreusing Baxter for several years now. In fact we drive 90+ minutes to deal with them because we always feel taken care of when we leave. In fact, we bought our last VW here solely because of their service department. This is your German dealership and Duane is your service manager. They continue to keep our business because of how well he takes care of us!

Dropped off car for heater repair, Tom called to say amount for repair and I approved. No mention…read morethis amount would not fix the problem. Upon pick-up was told not fixed and another part was needed and would be another $1000 plus. Not happy, but made appointment to drop off car for Monday repair. Dropped of Sunday, called Monday morning and was told they decided they did not want to do the repair. This shop failed to communicate and chose not to keep their word. Tom

I stopped in to get directions to a different repair shop. My trunk wouldn't close and I was giving…read moredirections but also the wonderful gentleman came out and fixed my car at no charge. You will have my business from now on.

We needed help in a pinch of time, as semi truck debris hit our car and we were traveling. They…read morewere super friendly and helped fix our car quickly so we could get on the road!

Had a squeak in the front end of my pickup Had an estimate at a local franchise shop and was told…read moreit was shocks, struts , and a rack and pinion steering mechanism. Around $4000.00 in all. Went to Gene's where I had been before. An hour later he said it was a control arm and ball joint assembly. $800.00. An hour after that it was fixed and the squeak gone. Should never have shopped around. From the lady that makes the appointments to the mechanics, very polite, professional and know what they are doing. Thank you to small businesses. Dick H.

The team at West Omaha Auto Service is always very respectful and helpful. They have been very…read morequick with diagnosing issues and providing great service. Highly recommend having them at the top of your list when looking for services!

I had some type of plastic/fabric bed sheet wrapped around my drive shaft - to the point where I,…read moremy brother-in-law, and my tow truck driver couldn't get it off - and west O got it done the next morning. I've owned a Cadillac for less than 2 months and don't trust any mechanic in omaha, so I was expecting this to be an arm and a leg. They charged me about a half hour service/labor fee - so I was thrilled that it didn't even hit triple digits ($100+). I never write reviews, but I have no reason not to go back to these guys next time. Hopefully that sticks and they become my go-to place I recommend to family/friends.