What a lovely experience. We decided to treat ourselves to a spa day on our trip to QC due to working so much this year. After this experience, I could see adding something like this in more frequently!! Sibéria offers really great deals online, which we purchased and booked in advance. No problems with using it upon arrival. We started with a 60 minute massage that was so calming and relaxing. We had lunch at the cafe - a duck & Brie sandwich, soup, and maple coffee (with alcohol). Delicious! We spent the rest of the day in the steam bath, hot tubs, sauna, resting pods, and drinking herbal tea. Truly a relaxing day. There are cold plunge options but we opted out of those! The only con is the changing rooms / lockers are a bit tight space wise, especially in the winter months with big jackets + layers. When visiting remember to bring your bathing suit and slides/flip-flops. Slides are available for purchase if you do forget. Towels and robes are provided. It was lightly snowing on the day we visited making it a magical experience and felt like being in a hallmark movie! Would love to come back and recommend to anyone visiting QC. read more

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I can't recommend this place enough to visitors! I came across this place online while planning for a trip to Quebec City and bought two gift cards. it was a 20 minute drive from old town Quebec, and I was checked in without any issues with the gift cards I purchased in advance. First, I made a stop at the cute café - wow, the food was amazing! My favorite was the curry duck sandwich, and the charcuterie board. I can't believe the restaurant at a spa can be of this amazing quality The spa itself was very well equipped and clean too. The changing room only has three stalls, a bit small. I enjoyed all the pools and saunas, and it even has an access to the river behind. Very cool place!! Every staff and service was friendly and there were multiple water fountains at the facility so just bring your water bottle because you'll definitely want to stay hydrated. read more

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Loved spending a few hours here! The spa is tucked away in a forrest so you get to soak away your worries in nature - pretty hard to beat. There are many different pools and saunas to check out. The space is quite big so it doesn't feel overcrowded. They have a nice cafe that offers a good variety of food and drinks. The locker rooms are recent and provide the essentials for changing and showering. Would love to come back! read more

Sibéria - Day Spas Near Me - Quebec City, Quebec

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What a great day spent at this spa! It was so relaxing . Everything was so clean and the staff was very polite. They made sure we felt comfortable and we're very accommodating. If you're in Quebec you must check this Spa out for a peaceful relaxing day. read more

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We were looking for a spa to visit on a Monday afternoon while travelling to Quebec City. Unfortunately, most spas had a reservation requirement that required you to book ahead of time. We discovered Siberian Spa while scrolling through Yelp. After 5 p.m., the entry fee was reduced to $37 per person to access the grounds. You cannot make a reservation in advance and must instead show up on the spot. The entry cost includes use of a locker room, a towel, a drink voucher, and access to the spa grounds. Bathrobes, massages, and any other treatments were charged extra. The staff gave us a tour of the spa and spoke both French and English. They recommended using the Heat, Cold, and Rest approach, then repeating it to achieve the Nordic experience. 15 minutes of heat, 3-5 minutes of cold, and at least 30 minutes of relaxation. There were plenty of hammocks, pools, saunas, and resting areas to choose from. Some areas are designated as whisper zones where you are able to chit chat quietly and quiet zones where talking isn't allowed. I have nothing but amazing things to say with the only con being that it was a bit crowded which is expected as it's at a discounted rate. Unfortunately, I didn't not many pictures to document in respect to the no phone policy & other visitors privacy but there are many posted by the spa. read more

I rarely go to Spas, so maybe I don't have enough experience, but I found Sibéria Station Spa is absofucinglutely amazing! Service was friendly from the time I called to book reservations over the phone, to the warm greeting by the front staff, the smiling massage therapist, and all the nice ground staff. September...the outdoor premises are in a green wooded forest, the trees stand tall into the blue Canadian sky. Sprinkled throughout are a variety of jacuzzis and saunas, ranging from icy cold to hot and steamy, you can even take a dunk in the nearby stream. Hammocks are abound, as are other tents and teepees to lounge and relax in. Silence is enforced and obeyed by all the courteous clientele, further adding to this blissful serenity. It never felt crowded, they must limit the number of people. $47 just for Spa access, $119 includes a 60 minute massage, but I splurged and got a wonderful 90 minute massage for $149. And in American dollars its less than $120...which is a good deal! I'll be back! read more

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This is one of the best places to spend a relaxing day with nature. Silence and serenity at its best! read more

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I've never been so amazed by a spa. Granted, I'm not a frequent spa go-er, but Siberia is amazing. We went for the night time spa access 5 pm to 9 pm. This was such a great deal. After reading some reviews, we brought our own robes and sandals (and obviously bathing suits) to save a few dollars here and there. For the four hour night access for the two of us, we paid $55 USD which was amazing. It was snowing and that paired with the tinkle lights and fireplaces made for the perfect relaxation. Nestled in the woods, this spa was straight out of a winter wonderland. The baths among the snow and trees looked magical. The whole facility is also silent (or whisper friendly) which added to the ambience. The spa access let us go among the thermal baths (hot and cold baths), the saunas, the Yurt, the relaxation igloo, and the pavilion. There were a fair amount of people when we were there but it was easy to move around without feeling cramped. The spa access also gives you a towel, a water bottle, and a locker. The locker is opened by a waterproof bracelet, so thankfully no need to worry about dropping a key in between baths. I have no complaints about Siberia. It was the best spent 3.5 hours of my trip. My boyfriend couldn't stop raving about it. There's nothing like this in Boston, at least not within our price range. I'd be willing to go back to Quebec for this alone. I almost didn't want to review Siberia to keep the secret of this hidden gem but it deserves all my hype for it. Siberia is a must on a relaxing weekend trip to Quebec City. read more

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This place set a new definition of the word "spa" for me. I was there with family (they have special time frame on Sunday morning when kids are allowed), but it is probably better to visit it alone. Mix cold and hot tubs. Heat yourself in sauna, then rest gently warmed hammock. Take a session of massage. And don't talk to anybody, shut off the phone, enjoy the natural quietness of this place. Give your body and mind several hours of true relaxation and piece. N.B.: They require you to wear flip-flops, so it is better to bring your own. read more

This place is amazing. I love spas. I wanted to get a massage but they didn't have any spots opened. I stayed for about 3 to 4 hours and enjoyed it very much. The spa had many hot pools and cold pools they recommended hot then cold then hot but it was too cold to go into the cold. There were many rooms as well which was nice and toasty. The saunas were awesome especially the steam room. I loved the smell of eucalyptus as it cleared my sinuses. Anyone looking for a spa should definitely come here. read more

A day at the Siberia Spa was the time of my life....simply stunning Nordic spa located 10 minutes outside of Quebec City downtown in the forest. Peaceful, beautiful, and relaxing. The concept of the spa is to follow the Nordic healing tradition. This is a variation between heat, cold, and rest. The spa truly embodies this by offering multiple options to achieve it. First, we stepped inside the outdoor hot tubs that were heated to perfection. We came on a snowy morning in December and barely felt cold due to the heat of the water. It was lovely feeling warm while watching the beautiful winter wonderland outside. The tubs are located right next to little patches of forest that encompass tranquility. Next, we ventured to the saunas. The main sauna was quite warm for my taste but I spent much longer in the infrared sauna--enough heat to dry me off quickly from the water but also not too hot so I could lay down inside. The next step is rest: the spa offered several resting areas from yurts with fireplaces to a second floor rest area above the cafe. I loved curling up in the yurts' hammocks as I could close my eyes and listen to the sound of the icy stream nearby. We also tried the eucalyptus steam bath: this was definitely too hot for my liking but I enjoyed a few moments breathing in the steam and feeling the moistness on my skin. In management, the spa is clean and orderly to protect the guest experience. Shoutout to the team for prioritizing the guest experience and making it convenient for guests to store their things and feel comfortable. Masks are required in indoor common areas. Overall, I HIGHLY recommend attending this spa. Come on a weekday morning if you can, it can get quite crowded in the afternoons. They charge about $10 for use of the bathrobes. Bring flip flops because they are required! If you do not have a pair, they will sell you one for $10. This place is absolutely worth the price and more. Top experience of my life! read more

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This was an amazing experience. I'm sad that I will never find a spa like this at such a good price in New York. We had to wait 2 hours on the waiting list (I recommend calling in the morning to get on the waiting list) but it was well worth it. They specifically only allow a certain amount of people in so the spa does not feel crowded and you can relax without feeling uncomfortable. There are various hot tubs along with cold water baths, suanas, a steam room and little yurts where you can lay and relax. I found myself wanting to go back the next day. Worth the wait. read more

This spa is quite impressive! Last time I went was couple years ago and it improved a lot! I was very pleased with the new hamac tent, new low voice space with large hot and cold tubs and fire places, the restaurant/cafe with its relaxing space upstairs. What a nice addition!! The cafe was the best of all. Meaning that we started our spa day by going in our robe to get a large latte with fresh banana bread next to the fire place. Then we jumped from station to station, hot tubs, cold tubs, infrared sauna, dry sauna, hamac tent, large comfy chairs in hot tent, etc. But then, after couple hours, you start to get hungry, so you have the wonderful option of having lunch in the beautiful open air cafe in your robe. What a great idea! No need to rush and worry, everyone is in their robe having lunch and relaxing. The cafe is open to the public on tte first floor. The second floor is reserved for the paid public. There is a relaxation room as well upstairs with a beautiful view of the woods. The food option is just enough and very good quality. The place is spotless! The service is amazing and fast! Then after eating a bit, you can simply go back to relaxing in the spa without any worry in the world. They also have a wonderful option for family from 9-12pm which such a nice gesture for all the families! The only reason why I didn't give this place a 5 stars is because of the very small size for the locker room. It is so tiny, you have no space to move around, it's pretty bad. You also have to get out of the locker and walk upstairs in the reception area to ask for another towel. You have to pay extra for a robe if you don't bring yours and also pay for flip flop. They give you a key and water bottle with your name and locker number on it, very smart! You can also add money to your locker key instead of bring cash or cards in the spa. I will absolutely return and you should absolutely try this place!!! read more

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I visited Siberia Station Spa in the late fall. The entire experience was like an oasis to escape the outside world. Everything was very intimate, cozy and relaxing. As a primarily outdoors spa, the entire ambience was woodsy. There were fire pits here and there to add warmth during the time of year that I went. Although it was practically winter weather, it was still pleasant. The majority of the spa was sectioned for silence. This is especially great if you're looking for a peaceful time - other spas I have been to can become overcrowded with voices and noisy conversations that disrupt what is supposed to be a serene environment. There are still sections that allow conversation. The eucalyptus sauna and ice rooms were also enjoyable. I'd definitely come back! The price and experience are worthwhile if you have time to drive out here. read more

Hubby and I thoroughly enjoyed this experience. Definitely didn't know what to expect. We came in, checked-in, went to our respective lockers and got changed. The lobby smells so nice! I want their scent!!! We did a little recon of the area and it's huge! We decide to lounge around before our massage appointment. After our massage, we went to the cafe and just chilled for a little bit. Eventually we made our way to the water. We were told to dip in hot, then cold then sauna. So we did....once. or at least I did once. Hubby built up the courage to do the cycle twice. That cold water, though!!! I can't. They had teepees with heaters and swings to lounge on. They had so many areas to hang out that you really could spend a whole day and not be bored. I want to try other spas but I would definitely want to come back here. P.S. I gave 4 stars cause the massages were good but I've definitely had better. read more

It was actually really fun to go and I really enjoyed it. It was my first time going to a spa and It was so relaxing. The overall experience was so "wow" the towels that they gave you are so soft and i found it interesting how they did it for the lockers. They give you a bracelet with a number and they you can open your locker with the bracelet, nice move and yeah the bracelet is water prove. -But what if you loose your bracelet, anyone can go into your locker? No! The person writes it on your bracelet with a special marker so it doesn't stay on there, it removes it with water. -But how can you remember your number? They also give you a water bottle with your number on it. What if I don't have any of them, well your screwed, just go see the person at the front and they will handle it. The baths were nice and hot, but a bit to small, so if there are a lot of people, it's going to be cozy. They also have a deck it the river, but I didn't put my whole body in to it, because it was sooo dawm cold. There are also cold baths, but those are only taken by people who have "huge cahonies". They also have other tents with chairs and in the middle they have a fire place and also other baths. Things to bring: your swimsuit, in WINTER, bring something to cover your head, ( yeah didn't think of that one when i went, my hair and face were cold ) and that's it. No water, no lock and even don't bring shampoo ( they have some in the shower ) Oh: you pay extra for the towels* $$ Pros: nice warm baths, soft towels, nice showers (really liked that they included shampoo and shower gel in the shower) don't have to bring a lock for your locker. They give you a bottle of water and customer service was Awesome ! Overall relaxing mood, Cons: getting out of the hot baths , there was a couple who was almost making out in it bath (yeah someone who worked there "warned" them). If lot of people, all the hot baths are taken. read more

Sibéria - Day Spas Near Me - Quebec City, Quebec

So amazing. The spa is secluded in the forest, for a true disconnected to the rest of the world feel. Massages were all booked but we showed up in the early afternoon for the spa in late December. We waited a short 30 min in the cafe, and the staff were all very nice and welcoming. Despite it being freezing outside (-5 F) we had an amazing time. I felt the price range was decent (I spent around 210 CAD for 3 people, including robes and flip flops). It was so relaxing and we didn't want to leave. Definitely try the eucalyptus orange sauna room, the indoor relaxation room, and be brave and try the cold pools at least once! read more

Sibéria - Day Spas Near Me - Quebec City, Quebec

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We made reservations with Laurence over three weeks earlier for our visit from NJ for Family Morning (9am-12pm) with two 30 minute massages for both my husband and myself. Upon arrival, we were checked in by a nice but slightly confused young woman who seemed puzzled by our reservation. Not sure if it was the fact that we didn't speak French, or that we were visiting for Family Morning, or it was the day after Christmas but we certainly did not receive the same welcome as others did. I noticed a male host (Michell?) was very friendly and welcoming to other guests, explaining where the best place to start their visit was, while we were quickly pointed to the saunas and hot pools from the balcony, and not escorted around as I witnessed others being. We arrived at about 9:20, our massages were scheduled for 10:15 and 11:30 and I literally had time to go into one sauna and one hot tub before my massage at 11:30 and that was it. My husband and son who were waiting for me were told to leave promptly at noon. The charming host who was welcoming to others earlier finally noticed that I had my wristband at reception when I was checking out and offered to take it from me. I was really disappointed that after taking the time to research and reserve this spa (of many others in the area) that I hardly got to see the spa, let alone enjoy the facilities because of the lack of information and attention from staff, but boy, they really noticed us when noon rolled around! Again, not sure if it was the language barrier (though many seemed to speak English) or the fact that perhaps Family Morning is different than visiting the spa as a "regular" guest, but we did not enjoy our experience. That being said, the spa cafe staff were welcoming and my massage therapist Marlene was nice. I would definitely say that booking massages during Family Morning was a mistake (at least for us) because we didn't have enough time to experience the spa otherwise. read more

Wonderful Spa. My husband and I went for a full day of spa access as well as an hour long couples massage. The Siberia stations were so great. We visited half a dozen hot tubs, several different kinds of saunas, and cold pools. It was so relaxing and fun. Also the price was really great. It was less than 200 american dollars ($160?) for almost five hours of blissful relaxation. It is worth mentioning that all the stations for the spa are outside and therefore there were little plants and whatnot floating in most of the pools. It didn't bother us, but it's worth knowing. Also their cafe has some amazing VEGAN food! A hard find in Quebec City. My husband had a chicken sandwich that he enjoyed, and I had a vegan curry dish that was incredible. read more

The weather was mixed for my spa date with my wife. We had sun, rain and snow all in one afternoon but that's all good in this spot. All of the saunas had a use. The hot pools were nice. I agree with a previous post that temperature readings would be useful. Otherwise it was clean and peaceful. Robe provided but have to bring your own bathing suit and slippers. They really need to deal with that by adding a little boutique. The café is great. We ate the meat and cheese board. Excellent. Held the leftovers for later or to take home. Massage was wonderful. A relaxing massage with some deep tissue pressure too. Would love to come again! read more

This all day spa experience was a first for me. Moving from sauna to steam room to hot baths in falling snow clad in swim trunks, robe and flip flops is odd to say but all part of a wonderful day. And my massage by Celine was the best massage ever. Staff was friendly and helpful. Lunch at the cafe was simple and delicious. read more

This spa is fantastic! I came on a Thursday and did just the spa experience and was only here for 3 hours. Although I had a great time and felt super relaxed when I left I felt like I didn't get the whole experience because I didn't have a massage scheduled. I made an appointment and came back the following day! The perfect spa experience! Did the spa for a few hours before my hour massage and then continued my spa experience for 2.5 more hours. I had Sophie for a massage therapist and I thought she was fantastic. The perfect amount of pressure. I felt so refreshed and relaxed when I left. So peaceful. The staff are super friendly and very helpful. Everything was clean. The food was perfect for a small meal so I could continue my experience. I will come back every time I come to Quebec read more

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Siberia Spa is the place to go when you just want to disconnect and give yourself some legit self love. :)) I tried the Scandinavian way for the first time in this outdoor spa last February during the rough winter and it was really a great full-day experience. I loved the yurt with hammocks and fireplace!! The main building also has some healthy and yummy food if you ever get hungry, most locals who are members dont speak English very well but they are very friendly! Its luxurious but Im so glad that people were very warm and down to earth. I hope there's a similar spa in Boston but definitely worth the trip if you're ever in Quebec!! read more

Sibéria - Day Spas Near Me - Quebec City, Quebec

We had a beautiful day at the spa but there are definitely a few updates that need to be made. First off - The women's change room was absolute mayhem. It is not at all relaxing to shower and get ready after a day in the spa. The layout makes things so difficult to move and not get in peoples way. Secondly, the products provided in the spa showers are absolutely terrible. Every other spa I've been to provides high quality shampoos, conditioners and essential items like make up remover and mouthwash. This was not the case here. Finally, the general smell of the spa was not nice. None of the facilities had that aromatherapy smell that you would expect. A few tips: - Bring your own flip flops!! They don't provide and make you pay - Bring your own shampoo and conditioner/all toiletries - Bring a water bottle Overall a nice day but there are a few improvements that could be made! read more

So relaxing! I loved the various stations and just walking around. Although, the cold stations are extremely cold!!! :) I thought when we first walked in that we would be able to spend the day here, but after an hour or two, you'll be ready to leave. But it's so relaxing. There are so many areas to sit and just relax and enjoy nature. I wish I lived closer! I would definitely try to visit monthly. read more

A wonderful spa! Super unique. One of the smaller ones I have been to. The river dip station was awesome. An unique and interesting experience. We especially loved the steam room and ice zone which made the steam room experience more interesting and longer lasting. The staff were friendly and the atmosphere was nice. read more

One of the best experiences I've had while visiting Quebec. This place is just simply sublime. My finance and I spent seven hours at Siberia Spa and I've never felt I so relaxed. This spa is Swedish based in the sense that you alternate between hot and cold experiences. There are many hot tubs, a eucalyptus steam bath, an infrared sauna, a stone sauna and a yurt. The are many unique seating areas and hammocks scattered around the woods. While there, we also got a massage in an outside cabin it was extremely relaxing and romantic. I would definitely make it a point to visit Siberia Station Spa next time you find yourself in Quebec. read more

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While on a holiday visiting Quebec city I decided to give this place a try. I did not get any services, only enjoyed the spa. Its a pretty expensive place to get in, but it really is worth the money. Its so relaxing and I could really spend an entire day here. I went 2x and closed it down both times not wanting to leave yet. It felt so wonderful, the people were very nice, and the facilities are clean. Down side is the cost and the locker room is too small with only 3 showers. Still 5 stars because its so wonderful despite the small downsides. read more

Awesome place. We are from Toronto and this is very similar to the Scandinave spa in Collingwood. Basically outdoor hot and cold baths in a peaceful natural setting, with relaxation rooms, a eucalyptus room and a room with a hammock (where I fell asleep). It was -20 Celsius outside but the hot baths were perfect and probably even more relaxing because of how cold it was outside of them. I got us a couples massage as we were on our honeymoon (which is really just two tables in one room). The price we paid for what we got was totally reasonable. Highly, highly recommend for a beautiful setting and relaxation about 25 minutes outside the city. read more

My wife and I visited back in Sept. easily one of the nicest spas we have been to. Awesome massage and the other facilities are fantastic.

I actually really love the concept and layout of this spa. I unfortunately went on a really busy Saturday night so it was very dirty in the locker room/shower area and there's no one on staff periodically cleaning or refreshing the bathrooms. Clothes, underwear, personal hygiene products, hair you name it was literally everywhere. The hot tubs themselves were super crowded and the funniest part was watching everyone's faces as you approach wondering if you're going to get in with them or keep walking in the freezing cold weather looking for the next (crowded) hot tub. Before leaving I also enjoyed a light meal at the cafe which was pretty basic but tasty. Nonetheless, it was still a very enjoyable experience and I do recommended checking it out perhaps during a weekday if possible. The ONLY unpleasant part for me was the locker room and also clearly inebriated women who was ALL over the place and taking up way more space with her "things" than necessary. She actually had the audacity to keep peeking around the corner of the vanity to ensure that I wasn't stealing her stuff (because, you know, I love collecting people's used garbage when I travel haha). read more

Do it! This place was fantastic. I spent the day there 11-6. It was an easy drive from the city and right off the highway. If you're unsure, just do it. I had a sports massage with Wendy and wish I lived closer so I could see her every week. Made appointments on Thursday for a Saturday massage. You don't need an appointment to just go to the spa, but I think you should get a massage too! Very reasonably priced and everyone was super nice. That cafe was perfect. I had the tuna rice bowl and kombucha for lunch and I would recommend that, as well. I will definitely be back. read more

My husband and I spent relaxing 4.5 hours here on our last day in Quebec City. It's a very clean, well-operated spa. Service was nice and courteous also. I would recommend this place to both travelers and locals. read more

I can not recommend this place enough. It's beyond what words or pictures can describe, so what are you waiting for?? GO! And remember- hot, cold, rest, and repeat. read more

came here with my sisters and mom while on a vacation to Quebec. It was snowing and just below 16 degrees but it was beautiful. The weather did not affect the enjoyment of the sauna at all. We came on the day before Christmas Eve expecting it to be crowded but not at all! The quietness is maintained throughout and the staff are always taking walk throughs, clearing snow off paths, and making sure everything is up to high standards. The tubs are all amazing. I was extremely relaxed outside just wandering around this beautiful oasis. The staff were great and spoke English and were very willing to help. Don't forget to bring your own robe/slippers. Both are available for purchase though which I did. $7 for the robe and $10 for the flip flops. I'm taking off one star just because the locker area is very busy and because of the snow and dirt everyone reeks in needs to be mopped more often. There is not locker room attendant watching or maintaining. I saw a staff member do a walk through every now and then but it was never particularly clean. Towels were always left behind and I wouldn't be caught dead bare foot in there unlike some spas I've been to where floors are kept clean. It was also just very cramped with not enough space for you to comfortably get dressed and all. Once you're outside the amount of people doesn't feel so large but you definitely feel it in the locker room. Next time I am in Quebec I will definitely come here and recommend it to any friends interested!! read more

Celebrating our 30th wedding anniversary and enjoying the day with our best friends, we found Sibéria on short notice after a local establishment in the heart of the city fell dreadfully short of expectations. Sibéria answered the call on short notice and provided us with one of the more, if not best, spa experiences ever. The natural and secluded wooded setting provides a unique outdoor spa environment that is not easily matched. Outdoor hot tubs, cooling tanks, saunas, relaxation room, cold river dunk area, dream room and multiple fire pits make this a relaxing space to invest a day. The massage treatments are well done and if a snack is required a short walk across the grounds to the cafe will provide multiple options. If relaxation is what you need, then make your way to Sibéria - where the staff will insure your mission is accomplished. Well done. Great day. Wonderful anniversary memories made. read more

This place was amazing. Was visiting Quebec from Boston and found this hidden spa. Great value and seriously unforgettable. Keep your receipt for a free beer at the brewpub down the road. read more

I loved the spa set up, all mixed into the forest was gorgeous. All the different types of sauna rooms and resting areas was beautiful. The steam room with the cold ice was the best. Overall top class place and somewhere I will be coming back to. A+ read more

The Siberian Station Spa was an excellent experience! My husband, sister and I came here for a day at the spa while visiting my husband's parents. We arrived around 2 in the afternoon, placed our sushi order for dinner, received our towels and robes and got changed. We were very impressed with the atmosphere, layout and design of the outdoor spa area, and professionalism of the staff. We spent 5 hours there before our massage--it went by so fast! It was very relaxing and enjoyable. The massages were fantastic! I would recommend this place to any one visiting the area! read more

My boyfriend and I came to Quebec for his birthday the weekend of February 22. I thought it would be a nice break from the cold-- so I booked and decided to try this Nordic spa for us. The spa was a $27 uber ride from Quebec City. It's a nice concept but there are too many people allowed on the premises at once to be relaxing. The reception looked like an airport and there were way too many people at once. I prepaid the access and was charged a second time upon arrival. Once I cleared it up, it was credited and I received a free robe rental for the trouble. We were packed liked sardines in all the hot spas. To top it off, every part of the area is a nonspeaking zone. It made it difficult to do anything. A massage was $99 and the facility access was $50. They do not include sandals or a robe which is completely vital in this cold weather when walking around in a bathing suit. People may end up very sick and I anticipate liability-- lawsuit. These two things must be included in the prices going forward. The facility fee is too expensive for what is offered. The spas need to be bigger for a more relaxing experience. More land and space for the concept would work better and fewer people. read more