This rating is for The Arcade Dungeon located next door to the Pizza Mill & Sub Factory…read more
My family and I visited this arcade for the first time this evening. After we ate our yummy food order, we decided to play some games before heading home. It's summertime, why not?
Well, as my husband and son enter, they are approached by the co-manager of the arcade to ask for quarters to play. He states that the games are to be handled with care. They are not to be "banged on." Ok. Noted.
As I walk in with my 6 year old son, we begin playing TNMT, and I notice he is standing behind me, but he doesn't say anything, he just monitors us as we are the only two customers in the arcade.
As we move to the pinball machines, we played one or two before we are approached at the Jurassic World machine. Our son was playing on that one while I finished up with one next to him.
The level of excitement is drained from all of us as he states to my son, "you cannot hit the buttons so hard, you will break them." We stated, this was his first time playing these machines. "You still can't beat the buttons that loudly, you will break my machine."
Umm. It's a pinball machine, aren't we supposed to play with the buttons on the side of the machine? I'm pretty sure all of these machines make this noise when a customer is playing them?? Like what? We clearly were not playing on them that hard people. It is not like we were punching the buttons, the glass, or attempting to break the machines or even yelling; we were having fun, or so we thought.
Also, as an owner, if you don't want your collection to be used by customers, why open an arcade if the customers are expected to softly play your games? Like I don't even know what he means by that? Softly is petting a kitten, I mean That's what I think of when I need to play softly?
Plus, inside the restaurant it states " the money that is spent in the arcade goes right back to the arcade for maintenance for the games." If you don't want "kids or anyone touching your machines, you need to establish an "age limit," and encourage parents to be with their children. Have them sign a waiver so that you can make things even more complicated for your customers that just want to play some cool games. BTW. You gave a great collection, but maybe you should consider storing them in a man cave or a garage if you want them to stay in prestige condition.
Also, I'm sure being glued to your phone was the main reason why you approached us, we clearly bothered you by coming in the door. The look you gave me when I asked for $5 in quarters. Cringe.
Also, attempting to sell a pinball machine for 3500.00, and having a sorry attitude towards your everyday customers is NOT GOOD BUSINESS. But, best of luck to you dude.
Our entire family is very disappointed on how this arcade is managed. We will never feel welcomed to this arcade again.