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    Shuffled Ink

    4.3 (3 reviews)
    Open 7:00 am - 7:00 pm

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    Printing

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    8 months ago

    Great company! Excellent customer service. Quick turn around!! Thank you for always coming through!!

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    Charles L.

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    8 months ago

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    Charles L.

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    Photo of Sam S.
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    6 years ago

    Had some issues. End of day, they made an effort to improve the experience.

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    Charles L.

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    This store has recently gone through renovations, and now they're dealing with another unfortunate…read moresituation. On top of that, the A/C never seems to work properly, and it's extremely hot inside. I really felt for the employees, who continue working hard despite the uncomfortable conditions. The two young ladies are always so kind and greet customers with a smile, no matter what. I especially want to thank Melissa, who helped me with my returns. She was incredibly patient, respectful, and genuinely caring throughout the entire process. Even with everything going on, she remained calm and professional. I truly appreciate her kindness because that's not something you find very often. I hope the store's issues are resolved soon because this team deserves a safe and comfortable workplace. Thank you all for your hard work and dedication!

    I believe the manager on duty came in later in the evening during last week, around 6:40 PM--an…read moreolder gentleman. We typically have a great experience during the earlier hours; the younger staff are consistently kind and happy to help. However, this particular gentleman was rude, showed no customer service, and rushed us even though we had multiple packages. At one point, he even smacked the screen on my phone when it went dark while he was trying to scan a code. If that had damaged my screen, I would have been extremely upset. Overall, the interaction felt highly disrespectful.

    Horizon West Creative - Brochure design for Covenant Hills.

    Horizon West Creative

    (3 reviews)

    Horizons West / West Orlando

    I absolutely love working with Level 27 Media. They handle ALL of our marketing and promotional…read morematerial. They have designed all of our event banners, flags, postcards, business cards and working on our website. Level 27 Media is up to date with latest graphic design and trends. They complete everything in a timely and professional manner. We love using them and will continue as long as we can. They are reasonably priced and deliver locally as well. Level 27 Media is awesome, they are your one stop media shop from print to video. 5 stars all the way!

    Meet your new favorite media company! Level 27 Media created an amazing design for my new business…read morecards and product inserts. I am so very proud to hand those out now. When I opened my shop a couple of months ago I had originally ordered cards (etc) from my old standard printing company (who shall remain nameless but whom I have used for over 10 years) and they turned out horrible. They were so embarrassingly awful and it left me in the lurch. I wasn't sure what to do because I needed product inserts quickly. Thankfully Level 27 Media were able to design my new cards/inserts AND ship them to me super fast. I was so excited when I received my cards and inserts and found them to be beyond my expectations. They are perfect. I was so impressed with the quality that I immediately ordered more business supplies. It is nice to know that there are people who still take pride in their work and go above and beyond for their customers. I am so very grateful to have Level 27 Media on my side as I get my shop up and running. Thank you!!!

    The UPS Store

    The UPS Store

    (15 reviews)

    Horizons West / West Orlando

    Had a hideous experience with this location and 4 of its employees. Went in to drop off 2 Amazon…read morepackages and have a small project printed (52 4x6 cards printed front and back on cardstcok. Huge line that really didn't have a clear start or finish so everyone was kind of annoyed from the get go. Waited around for about 15 min before one guy finally started asking who in the line had amazon returns (he had been standing around for a bit not asking a growing line). After a few people did theirs and left I did mine and asked about my orinting project. He handed me a laminated email address and told me to email my project and and what I needed done. The wifi wasn't working (on either my computer or my phone so it was their wifi not my device) so I said if I left and emailed it in form home could I pick it up the next morning and he said it would be fine and to make sure I put all the details of what I needed in the email. I got home maybe 20 min later and did that. Clearly. In bullets. There was no way it was unclear. Went back the next day at around 2 pm (well after the opening time I requested in my email) waited in line only for them to ahve not even have opened my email. So they printed one out after not really ding more than a glance on regular paper and on two sheets and not the sizing I needed or the paper I specifically requested. So I basically was like yeah that's my project but it is not what I asked for. It's all in the email. so he finally actually looked at the email and was like we can't get this done today...52 4x6 cards. That's not a big order. Thats a very basic order. I have. a small card business and do this often. My office has not been set up at our new home yet so I could not take carte of it myself and it was too small an order for any real printshop int he area - believe me I tried. All this to say it is not remotely a big or complex order. they acted like i was asking for the moon and a rush job. thye tell me I have to come back again, the next day (so a full day after initial deadline requested (which as a reminder was approved by the first employee I encountered before leaving) I go back the next day. This is where it goes more downhill. I go in to pick them up. Dealt with the same guy. He hands them to me. I look them over and initially notice at a glance they did not print on cardstock though it it was in both the email and i verbally requested it the day before. he said that that was cardstock - again I have a paper business. It was not cardstock. So clearly they don't know what that it. Then they charged me an astronomical price of $72 (*for cardstock and color printing) which is well more than a job of this size should be priced. for reference at my normal printshop I have printed orders more complex and same day, and of a larger quantity for half that (in. a larger city no-less). I requested a discount for both time and because these were not printed on cardstck and they only gave me a 10% discount (said it was because the manager wasn't there?)...so the $72 was after the discount WHAT?! Are they insane? Pissed but needing the project done by that day latest I took them and left. When I got home I found them to be completely botched. Some were not printed strait. some were cut way too far down, and were then not centered. Some were cut at an angle. And it turned out they actually shorted me by three. And they didn't print them on the paper I ordered and paid for. It looked like a toddler but them. In fact I believe a toddler would have done a better job. I called to make a complaint to the manger who was not there only to be told by the assistant manger that they manager was the one who was responsible for the absolute joke of a print job. When I protested that this was not a "rush" order (that's what they called it) they then told me that they typically needs a week or longer so they can send it out...then mark up the price to a a laughable sum to have not even done the work? I went back (fourth visit in 72 hr) & demanded a full refund. which I thankfully did get. This it not a professionally level service & they should not be advertising it if they can't handle the most basic of orders. As a final insult, I dealt with 4 different employees, 1 gave me false information. 1 rolled they're eyes at me after they couldn't be bothered to open their own email by 2 pm, 1 didn't have a clue what whats going on despite having it explained to them multiple times & one just blatantly made stuff up & when they got caught they proceeded to completely change the story. Not to mention the manager whom I never personally dealt with, but they actually did the laughable job and thought it was fine...not once did I receive an apology from a single person. So no please do not go here. They are not professionals. I will be reaching out to corporate to make a complaint. Edit in response to the comment by CS: This is false. Not one apology and it wasn't escalated to anyone higher.

    I went in yesterday to ship out a package for my brother, when i went in there was a label on the…read morepackage and it was ready to go. The employee then proceeded to copy down the existing label for all the information of where it is going to be shipped and ask me solely for my name and a phone number. It is repauling that as workers and employees you would lie straight to a customer to cover for yourselves. I hope nobody ever goes to this UP's again who clearly takes advantage of those who need help or assistance. You guys never got the address from me you got it from the label that already existed and then charged me for one you guys created for no reason. PLEASE NEVER GO TO THIS UPS UNLESS YOU WANT TO GET SCAMMED!!

    Shuffled Ink - copyshops - Updated June 2026

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