I called Steve when I noticed the condensate line was leaking and had caused some damage to the…read moreceiling in the room below. He managed to fit me into the schedule in the midst of an intense heatwave and had the problem corrected in very short order. Let me just say that his honesty and workmanship are beyond reproach while his prices reflect the integrity of a professional who understands customer care and the value of establishing trust and confidence. Look no further, this is your HVAC Company, SP Heating & Air

Steve is excellent. I trust him and he doesn't rip you off. He tells it like it is. Great guy too.read more

Timely response and great service. Came home to 86 degrees and was handled promptly and…read moreprofessionally. Will use again! Thanks to JT for his job well done!

I had a Technician from Weather Masters to look at a property in Cartersville. It was in a crawl…read morespace that I could not get to. The tech told me I needed to replace a GAS water heater. He insisted that I needed to do it right then, even though I told him that the house was ALL ELECTRIC. This is a fraud situation, and now they have sent me an invoice for inspecting the water heater. BEWARE

Exceptional Service from Beginning to End…read more I cannot say enough positive things about my experience with Isaac Adkison of TE Certified and the exceptional service he provided from our initial consultation through the completion of a significant plumbing repair at my home. I contacted TE Certified after discovering a concealed hot-water leak beneath the slab of my home. From the very first visit, Isaac stood out because of the thoroughness of his assessment, his knowledge, and the amount of time he took to help me understand what was happening and the different options available to address it. This was a major repair decision for me, and rather than rushing me toward a particular solution, Isaac carefully explained the advantages, disadvantages, uncertainties, and long-term considerations associated with each option. Over the days that followed, I had many questions--and I mean many! Isaac answered every one of them with an incredible amount of patience, professionalism, and detail. He never made me feel as though I was asking too much or taking up too much of his time. When I needed clarification about specific items on the estimates, how the proposed reroute would work, the existing plumbing, freeze concerns, accessibility, restoration, or the potential for future issues, he consistently responded with thoughtful and knowledgeable explanations that helped me make an informed decision. What impressed me just as much was his honesty. When there were things he could not know with absolute certainty until the walls were opened or the existing piping was further evaluated, he said so. I greatly appreciated that. I never felt pressured or given false assurances simply for the sake of making a sale. When I ultimately asked Isaac what he would recommend as the best long-term solution for my particular home, he gave me a clear professional recommendation and thoroughly explained his reasoning. That gave my family and me the confidence we needed to proceed with rerouting the hot- and cold-water lines to the kitchen through conditioned interior space. On the day of the work, that same level of professionalism continued. After locating the plumbing manifold beside the refrigerator, Isaac made an extremely clean and precise opening in the drywall, preserving the piece so that it could be neatly replaced afterward. As the routing plan developed, he initially proposed one solution, but when I expressed concern about how it would affect the appearance and countertop area of the kitchen, he listened to my concerns and was completely receptive to exploring an alternative route I suggested. He evaluated it carefully and determined that the new lines could instead be routed behind the refrigerator and stove and through the lower cabinetry to the sink. The result exceeded my expectations. Isaac, with the assistance of Reeves, completed the work with tremendous care and attention to detail. The new lines were insulated, neatly routed and securely installed, and the workmanship throughout was exceptionally clean and organized. They protected the surrounding areas while working, treated the home with care, and left the kitchen looking virtually unchanged despite the extent of the plumbing work that had been completed. You would never know from looking at the finished kitchen that such a significant reroute had taken place. Most importantly, after the new lines were installed and the water was restored, Isaac checked the water meter to verify the result. The meter was no longer moving. After dealing with the stress of a concealed leak and having to keep the hot water shut off, seeing that meter remain still--and knowing the leak had finally been resolved--was an enormous relief. Another thing I greatly respect is that the project remained at the best-case estimate I had authorized: $2,915. There were opportunities throughout this process for the scope or cost to increase, but Isaac remained transparent about the work that was actually necessary and completed the agreed-upon repair accordingly. There is a difference between someone who simply knows how to perform a trade and someone who combines technical expertise with integrity, communication, patience, problem-solving, respect for the homeowner, and genuine pride in his work. In my experience, Isaac demonstrated all of those qualities. I also want to recognize Reeves for his assistance in completing the work so carefully and efficiently. Together, they did an immaculate job. As a homeowner, especially when dealing with a costly repair in an area outside of your own expertise, it is incredibly important to feel that you can trust the person advising you. Isaac earned that trust. He did not just repair a plumbing problem; he helped me understand it, thoughtfully walked me through a difficult decision, listened to my concerns, and ultimately delivered a solution that I feel very confident about. I am genuinely grateful that Isaac was the plumber assigned to m

I requested TE to come out and diagnose why an existing circuit was not getting power. Instead of…read morejust fixing the circuit, I agreed to a new panel for my house since it was 60 years old. The price I was quoted was over 12k. I felt the electrician on my job, Jason S. was very high pressure in his tactics and told me I needed to decide that day, or lose potential discounts. I had also been without a kitchen for over 30 days, so I agreed to the work. The next day Jason and an apprentice come out to start the job. They take one whole day to remove and replace the new panel, no problem. Here is where it goes downhill. On the second day of work, Jason and another apprentice came out and instead of prioritizing the circuit I hired him for, they start installing the hardwired smoke detectors Dekalb county allegedly requires. This took all day! By about 4 pm, I asked if he was going to get the outlet done so I could use my dishwasher and he replied "I guess if I stay here all night". I said I guess thats what you got to do then, and they were here til nearly 8 pm. Then he made several other unprofessional comments about staying late. Jason never came back to my job. A new Electrician came out on Monday, Jason said he had an emergency job. The part where they earned this rating comes when I found out my pool motor circuit was not working on the new GFCI circuit. I explained to them it originally was on a two pole circuit and now they had it on two single poles. It was drawing 240v and they had the model number and should have researched the wiring on their own as professionals. Rather than listen to me, I had to wait all day for the new electrician (with Jason on the phone) come up with a new quote to fix which included trenching up and re-wiring my entire pool, ANOTHER 5 THOUSAND DOLLARS! I was livid. I started looking into this and it turns out I was right, it just needed a 2 pole GFCI. I talked to the second electrician the next day and told him I want to talk to a supervisor or manager. I got a call later in the day from Jeffrey who was going to look into it and get back to me the same day. He did not. He did call me the next morning and agreed to send one of his best guys out to install a 2 pole and see if that solves the problem. Well guess what, it did! And, I didn't have to pay another 5K. I expected to hear back from Jeffrey again to ensure the job was to my satisfaction as you should on a service recovery. I did not. I feel lied to, and that I was robbed and almost taken needlessly for thousands more, had I not done my research which should not be necessary as a layperson. I understand from TE employees the Electricians control the cost, and they get a commission from it. Unfortunately, I paid for an electricians summer vacation because I trusted him. Luis L and Nathan the electricians at TE, thank you! Micah, Gavin, Phillip the apprentices, thank you too! Jeffrey I thank you for doing the minimum by ensuring what I paid for was completed. Jason, no thank you at all. You've sowed distrust in professionals and your industry with your practices.

Highly recommend CoolPro! Have been using them for about 5 years (repairs and new system…read moreinstallation). Lee and his team are prompt, courteous, and don't try to upsale. As an existing customer, I have had quick response times. Yesterday, I come home from vacation and both a/c units were down. Texted for service at 5:30p.m. and had a tech (Taylor) at my house at 8:30a.m. today. The problems were quickly diagnosed and repairs made! It was miserable coming home to an 85 deg. house. Now the inside temperature is back to a normal summer level thanks to CoolPro's prompt response and friendly service. I would not hesitate to recommend them if you do not know who to contact. Keep up the good work guys!

Great service from Nick at CoolPro getting our air conditioning back up and running! Very…read moreprofessional and good advice without trying to stick you with annual contracts or memberships. We will use these folks again.

I called Dayco Plumbing at 8:00 AM on 8/11, and by 12:00 PM that same day, technician Kevin was at…read moremy home! He crawled into my crawl space, diagnosed the issues, and even provided videos to show us exactly what was happening. He was able to complete a repair that got us through the evening. The following day, 8/12, Kevin and the excavation crew returned and repaired the main line into our home. They made sure everything was taken care of and that we were completely satisfied. Dayco Plumbing has been absolutely amazing from start to finish! Their responsiveness, professionalism, communication, and dedication to taking care of their customers really stood out to us. We will definitely be using Dayco Plumbing for ALL of our future plumbing needs! Highly recommend them!

Horrible company with no call backs from upper management. The two HVAC systems they installed for…read moreme were not designed properly and do not work in my house. Upper management refuses to contact me. Going to ask for reversal of $18000 charge to my credit card. Avoid Dayco Systems.

Our upstairs A/C unit stopped producing cold air yesterday and we awoke to find our AC running but…read moretemperature rising. Called Chad and he said they were booked solid but he would get to us sooner or later. At 9:40 pm we called him and he said they were 20 minutes out. The guys had been working since 8:am that morning but at 10pm they showed up. Turns out a cockroach had short circuited our capacitor which they had to replace. Legendary customer service indeed. You just don't find that anymore.Thank you Chad!

I had a problem with my Bryant furnace. Being a DIYer, I did a ton of diagnostics ahead of time and…read moresent an email to them explaining the problem, the error code, and the things I did. Tykee from Innovative Mechanical came by and had already read my letter! Within 45minutes, he evaluated and addressed the problem. 30min later Cassandra called to check on my satisfaction - which was very high. Then Chad sent me an email with his additional thoughts on what to look for in the future. Perfect!

Amen Air was recommended to me by a friend. I pretty much knew in advance that I needed to replace…read moreboth of my AC units as both were 19 years old and leaking freon regularly. I called David (the owner I believe) and he agreed to show at 7am the next day. Keep in mind that this was early August in the peak AC season. Sure enough he was sitting in front of my house at 6:50 patiently waiting. Short version, I had already received 1 quote from another company and David was very knowledgeable and actually took the time to explain what he was quoting me (unlike the prior company). After a little more research, I agreed to go with Amen Air. The 2 man crew showed up the next day and worked non-stop until they were done. We couldn't even convince them to take a lunch break. Atleast half of the day they were in my attic in terribly hot conditions (again August). They did an outstanding job! David showed up as they were finishing to confirm that we were happy. David and the crew were super nice also. I would highly recommend.

I highly recommend Edwards Heating and Air! I called on a Friday afternoon around 1 and the repair…read moreguy was here with an hour! In mid August - that's amazing and greatly appreciated . Spent maybe 20 minutes here and we are feeling that cool air again! The fee was very affordable, Another great surprise!'

Edwards Heating and Air is so reliable and trustworthy, when I've needed service they have come out…read morequickly. They give you up front pricing and their receipts have pictures and what they did. Today I had them install a completely new 4 ton HVAC system. They quoted it on Monday and installed it on Thursday. Kept me posted all the way, calling before they came out and the day before. They are committed to world class service and treat you as family.

We started having cooling issues in our newly purchased home, so we gave EZ H&C a call late one…read moreafternoon, and they were at our place at 9:00 am the next day. Erickson and Anthony could not have friendlier as they worked their way through the system, diagnosing the problem...and explaining things each step along the way. They quickly identified the issue as a faulty thermostat, swapped it out and cleaned the outside unit, and were on their way...all at a very fair price. If you're having HVAC troubles, call them. We wish we could give them 6 stars. Thanks guys!

From the owner: 24 hr business, best prices, and are always looking to serve your family. What could be more…read moreimportant than a comfortable living for our families? Call today!! (Weekends and any service after 5p.m are subject to an additional $25-$75 depending on location)

My son recommended Brody from my air conditioning service. I was unhappy with my previous service…read morecompany. Brody analyzed my HVAC system did a test and found out where the leak was in my system. It was determined that my HVAC could be repaired and not replaced as my previous HVAC company suggested Bottom line by HVAC is working properly and I have a contract with them to do a biannual service review from now on at a price that is very reasonable compared to my previous carrier.

I wanted people to be aware of the unpleasant experience with Brody HVAC. I had two vents with no…read moreair coming out of them. The Brody tech came and determined I needed to replace a damper. The price was reasonable although I was surprised that the service charge was not going to the cost of repairs. So be prepared to pay $85 more than most competing companies. Brody came to make the repairs and when they finished three vents had no air coming out of them. I pointed this out to the repair person. Unfortunately, I had to leave so I told the tech that they would have to return to fix the problem and I'd pay at that time. The next day I was told someone was on their way to my house. To my surprise it was the owner of the company. Rather than taking a "how can we make this right" approach to the situation, he had a confrontational demeaner and took the attitude that the damper that was not working was old and probably stopped working while the tech was there. I said I felt this was too much of a coincidence to be the case. Rather than arranging for a return trip from one of their repair people, he said I would have to pay the service fee and it would be waived if they were actually at fault. I encouraged him to at least look at the control panel to see if any wires were dislodged, he showed me that there were two loose wires, but in his opinion, they were there from some previous repair and probably did nothing. Since these wires were the source of the problem, my only assumption is that the owner does not understand how these multi-zoned control boards work, otherwise he would have seen that this was the problem and corrected it. I went ahead and set up an appointment for a tech to come to the house and while on the way over the owner called me to tell me that the tech would not come unless I immediately paid the invoice. I told him I planned to pay while he was at my house. He obviously didn't trust me and demanded payment. I felt over a barrel and paid as demanded. Unsurprisingly the tech came and quickly realized that the first tech that came to the house had disconnected the damper (hence the two unattached wires at the control panel that the owner noticed) and all that needed to be done was reconnect them. Guess what? All three vents now worked fine. My point is that if you believe you should pay for a service whether it is done correctly or not, then Brody is your kind of company. However, if you think the service should be paid for only if you are satisfied with the results then I would recommend you look elsewhere. If you withhold payment due to poor service, be warned that you will receive a visit from the owner of the company who will demand payment before doing anything to address your complaints. His tech people are fantastic, The owner, not so much. He needs to concentrate on customer satisfaction rather than play the part of a collection agency. He also needs to get some basic training from his techs on how to make repairs to a multi-zoned control panel!!