Extremely Disappointed…read more I never had an issue with Prime MD, but unfortunately, since Lee Health took over, my experience has gone completely downhill. They have changed my primary care doctor multiple times because, apparently, my previous doctors were suddenly no longer in-network. I understand that insurance networks change, but what happened this time was completely unacceptable: I was dropped as a patient without being notified. I had prescriptions that were originally provided through their office, and now that one of them has expired, I'm unable to get my birth control refilled because I no longer have a PCP there. I was told I would have to pay $300-$500 out of pocket just to get a prescription refill elsewhere. When I asked why patients aren't notified when the practice stops accepting their insurance, the response I received from the person on the phone was simply, "I don't know what to tell you." That is not an acceptable way to treat patients. If you are going to stop accepting someone's insurance and remove them from your practice, patients should be properly notified and given enough time to establish care with another provider, especially when they have ongoing prescriptions. I am now left without a PCP and scrambling to get a medication refilled on time because of a change I was never informed about. Very disappointing experience with Lee Health.

I am used to outstanding medical care from a concierge doctor in Naples. I did not think I could…read morefind another qualified, personable, caring, professional physician as I had in my concierge doctor, although I did. His staff reflects his principles, concern for excellent care, and kindness. The office is modern and clean, and the staff can provide specific additional treatments if unexpectedly needed. I am a retired RN with over 40 years of experience in various aspects of nursing, primarily associated with large teaching medical centers of excellence. I know quality healthcare and I experience it here.

This office deserves 10 stars. The practice is run exceptionally well and I highly recommend Dr…read moreShaheen. One time Dr Costello was covering for him and she was very responsive and helpful. I am a picky person and don't give many reviews. But I'm really grateful to the exceptional service and care here.

if you're looking for top quality care, this is the place to go. I never feel rushed and my doctor…read morealways has time for me. I feel heard and well cared for.

I love Dr. Williamitis his Holistic care is AMAZING!…read more Everyone who works there is so kind and caring and I love they truly want you healthy and well. Also, the doctor has a compounding Farmacy right next-door. A very knowledgeable staff, super clean, and they go above and beyond to explain everything to you with any questions you may have. I do not take pharmaceuticals, but I love the moringa they sell ~grown on Dr. Williamitis's own Farm. I love their raw honey from his farm ~and all the supplements they have that are top-quality.

Unfortunately, in recent months, the doctor has eliminated his APRN staff and long-term nurses…read more The practice is now backed up. Appointments are 4-6 weeks out and now require an appointment with the doctor just to get a prescription refilled. The atmosphere has totally changed from a caring, friendly staff to just another sterile medical office. It seems that with the staff reduction and the closing of the Fort Myers office, Dr Willamantis is positioning for retirement. A sad change. Don't expect to get a phone call answered or returned.

I arrived this past Saturday April 29th with a bad gash on my thumb , the front office staff was…read morevery professional and it didn't take long to get me in. Jenny did an amazing job treating me, especially with the amount of pain I was in. Please let Jenny know I said thank you very much! Scott Pickens

Wonderful front staff, nurses and doctors. As a nurse, I'm pretty aware of what goes on and these…read morepeople were competent, compassionate and friendly. Had some blood pressure problems and they did a full workup- EKG, bloodwork, etc. made some recommendations. Labs came back in 15 minutes. If I had gone to a hospital ER I am sure I'd still be in the waiting room with my blood pressure rising. Besides- looking at the reviews of Naples hospitals, there was no way I was going to one. Horrible reviews. ER QuikCare was wonderful

Very well-maintained facility. I wasn't feeling good for less than a day. It was a different…read morefeeling then I have had before. I took the Covid test and tested positive. I was seen super-fast. I filled out my life story turned it into the desk and was called to the back. Took my blood pressure asked med what was going on and I told them I tested positive. for Covid. The PA saw me and was no nonsense. Do you want the pills they offer? Yes I do. Sign here sign here and a prescription was in my hand. Couple of things that was interesting. They did not confirm my home test. They also did not test me for anything else. But I am feeling better with the second day of meds, so I am happy.

I had a terrible experience with the front staff and the lack of compassion that we were shown…read moreprompts me to write this review. I brought my daughter for an x-ray because she hurt her ankle the day before and was still limping. We get checked in and there's one person ahead of us. Then one of the receptionists tells me there's an issue with my insurance. I know we're insured, so I call them to find out what's going on. Another family has come in after us and is now waiting. While I'm on hold with insurance, I let the front staff know that if I can't figure out the issue, I'll self-pay and I ask if we're still in line. They say, yes. I find out there's an issue on my employer side that needs to be fixed, but there's nothing I can do now. While I'm finishing up, they take the family that came in after us. I ask them what's going on. They say they need to fix something on the computer before they take us back. I'm asking them to please take my daughter back and not make us wait after another patient who came in after us. They refused. I probably should have just swallowed it and stayed, but I simply couldn't believe that they would not take my daughter to be seen before the other family because of something they needed to change on the computer. One thing has nothing to do with the other. The lack of compassion when there's an 8 year old sitting there patiently, waiting to be seen and the mom is practically begging made it so I will never go to a Collier Urgent Care again. The provider may have been excellent and caring and lovely. I'll never know because we left. I think we should expect better of those in the medical field. I just wanted a little humanity, not - we need to change something in the computer before we can see your daughter. Awful.

I am a snowbird from the northeast. Today, unfortunately Easter day I had to visit the emergency…read moreroom. I dreaded it like poison. I can't begin to tell you what a pleasant surprise, and the quality of care that I received today top-notch to say the very least! I saw Christopher the PA and Nina a top-notch Nurse. They took care of me like I was a family member that they really cared about and liked! My fear is gone hopefully, I won't have to visit the ER again, but if by chance I do, I won't be afraid I would highly recommend, if you are in need of emergent care.

an important part of patient care is consideration for the patient and their time. I don't know if…read morethey are short staffed or what but this hospital is seriously lacking in patient care time. it makes me really upset especially since it's cold and uncomfortable. Why am I there for 5+ hours over a simple thing? This hospital really knows how to make you defeated.

TESS the Assisant manager is incredible. She listens to all your concerns and will try to get you…read morea appointment with the PA that you normally see as soon as ASAP. DR. Tunkle should proud to have such a ASSISTANCE in her practice. Tess is amazing and I hope to meet her one day. The whole staff is incredible. The whole staff needs 10

ATTENTIVE, RESPONSIVE & EXCEPTIONALLY WELL RUN MEDICAL PRACTICE…read more I have had an excellent experience with Dr. Ashley Tunkle and Millennium Physicians Group. The quality of care is consistently high, and the entire practice is both professional and patient-centered. The nurse practitioners -- Brian Mohler, Steffani Citak, and Lynn Hunt -- are attentive, knowledgeable, and thorough. They listen carefully, take concerns seriously, and provide clear guidance and follow-up. The clinical and administrative team is responsive, organized, and consistently professional. Scheduling is straightforward, communication is timely, and follow-up care is easy to manage. I also greatly appreciate the telehealth option. It is efficient, well-run, and genuinely useful, making access to care much easier when an in-person visit isn't necessary. Overall, this is a well-coordinated practice that values patients' time and well-being. I highly recommend Dr. Tunkle, the nurse practitioners, and Millennium Physicians Group for reliable, attentive medical care. Maureen K.

excellent doctor. great bedside manner. she is the best and this practice is top notchread more