My 7 year old crown came off while eating gummy bears on Friday night I call shoreline dental that night and left a message I got s call back the following morning at 9am Saturday They told me they can squeeze me in at 4pm that day They fixed everything within 30mins and I was on my way The doctor is the best Excellent service Excellent work read more

It was ok Minimal care, but gentle , and dentist was nice enough. Took me in right away but pushed to have me see endodontist. Ended up going to UCSF school instead and got work done at a very reasonable cost. read more

LOVE Shoreline Dental! I've been going here for 10 years, and now my 2-year-old daughter as well. Everyone here has such a kind, gentle, and considerate manner, while working efficiently and professionally. I actually look forward to my appointments - with the peaceful and positive vibes, it's almost like going to a spa! They are very responsive via email, and I'm always able to schedule a timely appointment when needed. Once, they even helped me watch my baby when I had to bring her to an appointment. Highly recommend Shoreline Dental to anyone in the area! read more

I had issues with cold sensitivity after a poorly done filling. They said there was no issue after taking X-rays and doing a quick exam, I just needed some time to adjust. It's been 2 months now and it still hurts. I'll be going to a different dentist. read more

I have been coking here for many years, I'm never disappointed with care. Ms. Ruby is the sweetest receptionist ever. My entire family has fell in love with Shoreline dental. The vibe, cleanliness, and cate are on point!! It's definitely giving I can't e vibes! read more

Have been going there for last 15 years. Very good experience. Clean office, prompt service and follow through

It's like magic! Previously I have visited five doctors (in Evanston, IL, in LAX, California, in China) about my bad-quality crown because of sensitivity, all of them just checked for 5 minutes and said I need to do the root canal. But the dentist here just made her best effort to save the rest of my teeth, and I no longer feel any sensitivity or pain at all after her work, and I do not need root canal any more! Thank you so much! I highly recommend this place! read more

Amazing experience as a new patient and on my second visit to have 2 cavities filled. This dentist comes highly recommended on the Google internal groups and I agree with that overwhelmingly positive review. So grateful they take their dentistry and patient care and comfort so seriously. My cavities were large and the fillings feel like my original teeth. So happy with the results. read more

After about 6-years with her, I believe Dr. Hanh Le is the best dentist I've had in my 70-years. Beyond her excellent manner and 'niceness,' she exhibits great attention to detail and workmanship. One of the best parts: She is by far the best at eliminating pain. I highly recommend her! read more

I was suspicious of my old dentist, because I have a lot of dental work and a long history of bad teeth, yet they never found any issues and just pushed visalign and whitening. Dr. Le is special. She uses an intra-oral camera and she conducts the cleaning herself, instead of farming that out to a specialist. As a result, she found an area that looked concerning, and she even showed me the picture using the intra-oral camera. "Very minor" she said, but we should take a closer look and see what's underneath. And so we did. Today, she found tons of decay underneath that suspicious filling. Again, she showed me a picture during the procedure so I could see how bad it was. You'd never know that little teeny tiny mark she found in the first exam was covering so much decay. The xray certainly didn't show it. I just returned from the procedure and I couldn't be happier! She really took her time in getting all the decay out (which she also showed me!) and she made sure I was comfortable. I almost fell asleep! I would have lost that tooth without Dr. Le's keen observation. I recommend her highly and strangely, look forward to seeing her again. :-0 read more

I really like them. My dentist, Dr Anh (not sure I am spelling it correctly) is very nice and friendly. She is always very gentle and does a great work on my teeth :-E She knows and remembers her clients very well, which is always pleasant. They don't try to add too many "fixes"! Indeed... My previous dentist told me I would need 3 crowns! The bill amount would have cost me the British Crown! (sorry I had to made this joke). So I went to this dentist without telling what the previous one had said... and the answer was "One crown could be done, but it is not urgent". Since then, 2 years now... I am going there and recommending this place to my friends. read more

I have been going to Shoreline Dental since 2014. I cannot express to you how wonderful the staff is and how amazing my dentist is. Everyone is so polite, considerate, and shows a ton of empathy. If you are looking for someone who gives professional advice, does a wonderful job with cleaning, and shows empathy for you... This is the place for you!! read more

Woo hoo!! I'm so happy I finally found a dentist I love and will come back on a regular basis! I had 12 cavities! =X I went back 3 separate times to get them all removed and filled. I was really nervous for the first set because they were the largest and closest to my nerves. My teeth were sore for almost 2 weeks, but now it's completely fine. Phewww I was relieved that I didn't need a root canal! The next couple times I went back for the other cavities went really smoothly. Nothing hurt at all! Now I'm really relaxed when I go see my dentist. Huge change from before! I highly recommend this place :D (big smile with healthy teeth!) P.S. I almost fell asleep once while Dr Lee was working on my cavities! That's how good she is! read more

I get one yearly cleaning and xray included on my dental plan. They tried to charge me a $130 copay. I told them what my insurance was so they could have let me know. I left without getting seen. I will never go there again. read more

Yelp comes through for me once again! A persistent toothache had been bothering me for over a week, which I thought was a loose 7-year-old filling, and when I couldn't take it anymore I logged in here, found the reviews for Shoreline Dental & Dr. Jennifer Lam, and I am SO glad it did. While my filling did turn out to have developed a bit of a gap, the real problem turned out to be a huge cavity in the adjacent tooth. Dr. Lam replaced the old filling, and placed a new one in the other cavity. Throughout the entire procedure she was as kind, gentle, and considerate as one could hope, and I experienced ZERO pain. Her way of administering the anasthetic was such that I never felt the needle at all, and she asked me if I was doing OK throughout the treatment more than all the other dentists I've seen in my life combined. The staff there is every bit as great as she is, too. This was hands-down the best experience I've ever had with a dentist. read more

I've been going here for over a year for just cleaning and was content with the job they did. Recently x-rays showed some cavities in both sides of my mouth in between the teeth. They tried to show me them on the computer but I couldn't tell what they were but I went ahead anyways and got the left side of my mouth worked on. I haven't had any cavities in years so I was surprised. The problem I had was that I was in the chair for over 100 minutes with a very uncomfortable mouth "rest" in my mouth. I didn't expect to be there so long and the chair was very narrow so my shoulders started to hurt after the first hour as well as my mouth after so much time from the "rest". My hands also couldnt rest anywhere when the back was reclined all the way down so I had trouble with finding a comfortable place to put them. When the "rest" was finally removed my jaw was so sore I couldn't bite down without wincing. By the time the fillings were being put in I was dizzy with pain and could barely get up from the chair to leave. I've never been in such discomfort at a visit in my life. Recommend if you go to have a smallish frame (I'm 5'10" 190lbs) and ask for breaks. read more

I was recommended to this place by a friend, I need to thank them for that recommendation. For me, going to the dentist has always been sort of a miserable experience. I pretty much hate it. Thanks to a combination of that and a lack of dental insurance while in college, I hadn't been in over 4 years. I had to get a bunch of fillings with them. Today I got my wisdom teeth yanked there and while I'm lying around bored and in recovery, I feel inclined to write a review. Shoreline Dental does a good job of trying to make the experience less miserable. The only negatives here are the nature of going to the dentist, no fault of the staff or facilities, and perhaps that they have limited times when the oral surgeon fellow comes in. Though, it is sort of bizarre that they speak in a foreign language (Vietnamese, I think?) to each other while operating on you. Sort of nice, though, to not hear all the medical details of your mouth. Pros: Staff are amazingly nice and attentive! I was completely shocked when only on my second visit, my dentist noticed that I had gotten my hair cut since my last visit! Whenever I go in for fillings (or when I got my teeth out), they're constantly checking to make sure I'm ok. Facilities are very clean and nicely decorated in a contemporary style. No 80s-esque decor here. Great selection of up-to-date magazines! :D Staff are very good about getting you to schedule appointments if you're like me and want to avoid those fillings and stuff as long as possible. Wisdom-tooth-yanking is very quick, though I don't think they knock anyone out, just use local anesthetic. They take Delta Dental PPO. While you can't get rid of your own dislike of tooth-grinding and yanking and everything, you can go with people who care about what they do and are very friendly. read more

I am finally happy with the dentist that I do have. The doctor is very friendly and warm. She also cares about you vs. money as she delayed my X rays this year since my teeth are doing well. In addition she lets you know how much things cost prior to doing anything. I had my fillings recently and already knew how much the co pay was prior to getting it done. She also said there was no rush to do it but hey it's not that expensive why not? So she doesn't pressure you for any procedures. When you get your teeth cleaned they ask you several times if you are okay, I swear I've not had this kind of treatment in the past! They just rush you in and out. In addition, they are PROMPT and I was seen on time all the times I've been there. They also call you to remind you of your appointment so there's no way you can forget. Yay, this is a great place to be! read more

The end of December is a good time for me to unilaterally elect Dr. Jennifer Lam of Shoreline Dental as Best Dentist of 2012. Based on Shoreline's other glowing reviews, I'm sure others will wholeheartedly agree. I needed some complicated dental work this past year, and Dr. Lam dedicated her time and expertise to create lasting solutions to difficult problems. I was repeatedly amazed at the depth of her knowledge, skills, and resourcefulness as she combined advanced procedures and techniques that made permanent, like-new improvements. Not only that, but she stayed within her initial cost estimate even though I required more appointments and much more work than originally expected. She was determined, patient, and considerate, and simply would not stop until each repair was perfect. I have great appreciation for Shoreline Dental's office staff as well. Everyone who helped me was efficient, friendly, and helpful. I totally trust Dr. Lam and Shoreline Dental, and I'm sure that in my book, she will be Best Dentist of 2013 and beyond! read more

I started going to Shoreline Dental last year after I moved up from LA and have stuck with them since. I used to be terrified of going to see the dentist but my experience with Dr. Le and the whole team here changed my mind. I've even referred several of my coworkers. I've used Yelp for a while now but never bothered to sign up for an account until now, specifically because I wanted to write a review for the great work they do at Shoreline Dental. I'd definitely recommend this place to everyone in the area. read more

I've been coming here for years. The office is modern. The front at staff is great. Dr. Lam makes the whole experience painless. She is extremely gentle and takes great care to ensure patient comfort. Best dentist ever! read more

They have a low standard of care. Cleanings are not thorough at all; they don't even scrape. After a few years of going here and getting suspicious that they're not very good, I went elsewhere and got very clear pictures of festering problems that Shoreline happily ignored. They're not very good at communicating with me - their dentists are very quiet (in a loud environment) and their English isn't great. In the end I think I made a poor life choice coming to this place and it's going to cost me in teeth when I'm old. read more

This was the worst dentist experience I've ever had. I scheduled an appointment to address specific, visible concerns about my teeth and gums. I asked about this multiple times throughout the appointment and the dentist repeated eight times that I need to improve my flossing technique. It was as though she didn't understand what I was asking and resorted to being a broken record player. She was extremely soft spoken and didn't ever explain why this new flossing technique was the best solution for resolving my concerns. On top of that, the xray equipment was broken during my visit and thus I needed to schedule a second appointment just for xrays. For that appointment, they didn't seem to understand why I was there, started prodding at my teeth, and then I reminded them that I was there for xrays. I decided to see another dentist to address my concerns and I'm thankful that I didn't settle for believing that some new flossing technique would solve my problems. As it turns out, my concerns were valid and actually need to be addressed by a gum specialist. Had I stayed with Shoreline Dental, my teeth would have been in far worse shape thanks to them ignoring my concerns -- concerns that turned out to be a legit problem. Avoid Shoreline Dental: they're poor listeners and don't provide trustworthy advice and dental care. read more

I am very picky with my dentists and always ask for references before I visit a new one. Since I moved to the Bay Area just a year ago, I neglected a bit my dental care and did not have time to look for one. A friend recommended me going to Dr. Jennifer Lam and I could only say that she makes you feel super comfortable as well as her assistant who took care of my cleaning and I left with super shiny teeth. Dr. Lam is not only super gentle and relaxing, but also very professional, not trying to pressure you to do any treatment like at many other places. She showed me my x-rays and also pictures (first time I see my gums in big image, yuck;) and gave me advice on how to treat some minor issues. I already schedule my next appointment to take care of these little retouches I need because of the nice approach. The office girls are also very efficient, I got punctual, they were super punctual as well and once I left the dentist chair, I already had an estimate of what to do and how much it will cost me. Very efficient dental office. read more

Unfortunately I didn't have a great experience here. While the office is clean and the staff is friendly, I personally had trouble with the service I received and the relatively minor work I had done. I had a follow up with another dentist in the area shortly after, and the examination seemed much more thorough than at Shoreline. read more

This is a pretty fancy dental office. The staff are very sweet and friendly. They actually gave me sunglasses to wear before turning on the lamp. (Yes, the sunglasses are big and ugly, but a very nice touch regardless.) So why the two stars? They tried to sell me on replacing my amalgam fillings with epoxy. The stated reason wasn't that the fillings are toxic (which they may well be), but that they're falling apart and need to be replaced. The dentist came in and told me this before even looking in my mouth, when I hadn't been there in six months. They didn't even give me any brochures or other information before trying to sign me up for an appointment. I eventually got a "dental materials fact sheet" (which is a publication of the Dental Board of California) and a second opinion that my fillings are fine. I haven't been back to Shoreline Dental since. read more

I am scared of going to the dentist. Terrified and so neglected my teeth for quite some time and accumulated 4 cavities! Finally gathered enough courage to go to a dentist when I noticed one of my cavities growing bigger and checked out the list of dentists that takes Delta Dental near my home. Thank you Yelp for introducing me to such a great dentist! The place looks good and appears to be well-equipped. Dr. Le is fantastic and makes sure I am comfortable and understands that I am scared of her. Her assistant does a wonderful job of scheduling my appointments and making sure I remember them. I doubt I can find a better dentist elsewhere! read more

Three years of going here and I'm never disappointed. They are not above giving a patient a no-nonsense attitude about taking care of your teeth if that's what it takes, but it is done in a professional way. Doctors do a thorough job of checking my mouth, cleaning, and keeping to a set schedule of x-rays. I've also had some minor cavity work done, and it's all been good. They are also very good about answering questions about insurance and costs and showing you the true cost of everything before your insurance is billed. My wife needed a little more major work done last year and I didn't know about the practice of billing for maximum before the insurance company gives the allowed discounts. So my initial statement of $900 from the insurance company actually came down to a payment of under $300, which they understood and explained. read more

I love my dentist! She is a perfectionist but also sweet and caring. I feel so loved there! They always call to confirm my appointments. Always ask how I am doing and are super friendly, which put me at ease since I am(was) terrified of dentists. I will always go back to the and recommend to all! Dr. le is so attentive, she even remembers details of your life, and asks how things are going. read more

If you are looking for a great dentist in Mountain View, Dr. Lam from Shoreline Dental is the one to see. I discovered her by accident and she is wonderful. She has a soft hand and is not a butcher like some dentists (I've been to a couple). The fees are really reasonable and she makes you feel at ease from the first minute you walk in. Now that I found her I am sticking with her. read more

Super nice employees and dentist, open Saturdays, and conveniently located for me. No complaints here! Everyone hates going to the dentist, but everyone here makes it slightly more comfortable. read more

I had a really good experience here. The physical layout of the office really works nicely - each dental chair is in an individual "room" with 3 walls, so it feels private. They have lots of fun technology, like cameras they can use to show you things as they work. Dr. Lam was really professional and calming, and she totally took it in stride when I was a bit nervous about getting my fillings done. One cavity was bigger than she first thought and she stopped to let me know there was some chance this would be an issue, what the two options would be, and got my buy-in before continuing. She generally gave me confidence in her abilities and helped me feel relaxed. Will definitely come back! read more

Switched dentist recently because I moved and wanted something closer to my office. My wife has been going here for a couple of years and has been happy so I thought I would give it a try. Was able to schedule an appointment within a week and the switch was easy since they had access to my wife's insurance information. Dr. Lam was great! Also this was the first time when I took X rays and the process was fast and painless. read more

Excellent place for dental advice and treatment. I got my cleaning and minor cavity treatment done.. they understand insurance plans nicely.. they explain everything about the copay and if any out of pocket expense in advance... Staff and doctors are very gentle and helpful... they always go one step ahead to help you and make you feel comfortable.. My wife had gotten her root canal and the complete process was done very patiently... Dr. Jennifer remembers her patients very well and she is very good in her work... read more

Excellent service and people is so nice. Office is super clean. New technology.

I second all the previous reviewers. Dr. Lam is just great. Great technique, thorough, and caring. I'm getting a difficult root canal therapy now (one more session left) but so far it's been great. Except for having to keep my mouth open for a long time, the treatment itself is just fine. I highly recommend her to anyone. read more

I have Dr. Lam and she is fantastic. She wasn't sure if I needed a root canal for two teeth, but her careful methodology ensured that I wouldn't need one. She is very conscientious and careful, making sure I don't have pain as she goes on with the procedures. They're very careful about making sure your insurance works too. read more

I just switched dentists to Shoreline Dental and have Dr. Lee. I had a pleasant experience here. I originally made an appointment for a cleaning and then asked if I could get a cavity filled that was bothering me, they ended up filling two the same day! They close at 6pm but ended up staying until about 7pm just for me which I thought was absolutely great of them and showed that they really care about their patients. They are more reasonable with their pricing as well. I would recommend going here and it has a very nice atmosphere. read more

I've been a patient of Shoreline dental for many years. It hasn't been easy to find a right dentist. But both Dr. Hanh Le and Dr. Young Chen are very gentle and honest. They always take the time to explain to me exactly what procedure I need to have done. Dr. Chen fixed a root cannel re-treatment for two of my teeth. He is very skillful!! I trust them, which is most important thing for me. The receptionist Janelle, is also always clear in her explanations of the cost before any surgery. Her work is very fast as well. I recommend Shoreline Dental to anyone who is having hard time finding the right dentist!! read more

I had 2 root canal here. They always explain the cost clearly in advance. I also love that I do not have to wait for long every time I visit them. read more