Totally engaging professional and concerned pharmacy staff who put the customers well-being first …read more I am confident that I am understood ,confident that my conversations are "private" and confident that I can call at any time during business hours and get a quick response unlike the Cornwall Dr Shoppers ' where I've been on hold for 25 min . and longer --like a Canadian bank --and never received (in person) a civil greeting and after how many visits ?still no recognition. It's a disgrace .

This is Oakville's official and only 24hr Shoppers Drug Mart, they recently just moved within the…read moresame plaza into the space where Canadian Tire used to be. So they have now a brand new store front with the hole works of Pharmacy, Mini Grocery Store, Cosmetics etc. Went there the other day and actually was really surprised about the amazing price on butter and cold cuts!! Haven't seen such a good price anywhere else...not sure if it was just a sale or not...

Wow, this is a nice Shoppers and high end in the cosmetic section. And, the only location with…read moreChannel makeup in the Hamilton area. We were happy to see that as we were buying some Chanel gifts for friends. The staff was super friendly and helped us out so well! Lots of other merchandise in the store, this is a premier location.

I looked on shoppers online specifically looking for polysporin EAR drops. At 2 am this store was…read moreshowing a stock of 6. I drove 1 1/2 to this store got there 5 am, they had 0 in stock.. am I stupid for driving 1 1/2 hours to get something they say they HAVE??? NEVER TRUST THEIR WEBSITE! total waste of time and money. Thanks shoppers drugmart for the deceipt! Never trust it again

I shop at this particular Shoppers Drug Mart a couple times a month. Usually because I have run out…read moreof grapefruit juice (which I need to take with a medication) and they're one of the two pharmacies within driving distance to my house that carries this particular juice. Tonight, the juice was $5.99 which is a little steep, but I'm used to paying that much for it at Shoppers so, that's fine. What I took exception to was the full price juice with an expiry date within the same week ( i.e. good until December 10). It takes me two weeks to go through 2 L of juice, therefore only half of it was going to be consumed by the best before date. I asked the cashier (who was very polite) if they could check and see if there was juice with a better freshness date - and if not, if it could be discounted. He phoned his supervisor....No and no. I told him that that's fine but I want them to know they lost a pretty good customer because of their non customer-centric policy. What I didn't mention (because it was only the cashier I spoke with) - every time I walk into their store I walk out with about $60-$80 typically worth of products but I'll be taking future business to Rexall from now on. I prefer Shoppers to Rexall (because of selection) but Rexall excels in customer service and I have no doubt this would have been handled differently by Rexall (they would have discounted it by 50% and apologized for the oversight because old juice should automatically be discounted).

I like visiting the Shoppers' Drug Mart located at the south-east corner of Kipling & Dixon. The…read morepostal outlet is a great feature. The store clerks are very cordial and the postal staff are terrific. Apparently, they'll be relocating to the space vacated by Food Basics. I'm looking forward to the expansion. However, I hope they won't loose their charm which they currently have.

My rating is 3.5 stars…read more After work last Thursday, I wanted to pick up some hand cream for my mom. She had cracked skin on one of her hands for at least a week. The hand cream that she was using wasn't healing a thing. I found one brand that seemed promising while doing some research online. The site said that it was available at this particular Shoppers Drug Mart. The store was conveniently on my way home from work. Then again, I cut across most of the GTA, so I pass by a ton of stores! This store is in a plaza. There seemed to be a Food Basics or some green-painted grocery store that has closed down. Shoppers Drug Mart is in the corner further down. The parking area can be a bit chaotic. It's an older plaza and the lanes are more narrow than what I'm used to in suburbia. This store has been here for a while. It has everything that you'd expect it to have, including a grocery aisle. I walked every aisle and could not find the hand cream that I was looking for, which was disappointing. However, there was a Gold Bond one that was on sale. It has been approved by the Canadian Diabetes Society. It has proven results. It was also on sale. I bought it! I dropped the cream off at my parents' place. My mom said that she would try the hand cream out immediately. This morning, I spoke to my mom. She said that three hours later, she noticed a huge difference. She no longer has cracked hands. Nice! She asked me whether she could pay me back. Hearing her say that this product works is all that I wanted. The lone cashier at this store was friendly and made sure that each customer was okay. She helped out a senior ahead of me. I liked the care that she showed and the help that she gave. I'd come back here again when I'm in the area. (157)

Fast and efficient service. I didn't need much, but it was a prescription transfer from California…read more These guys handled it no problem.

Terrible, been trying to get ahold of the pharmacy. Had to switch due to Rite Aid closing, can…read morenever get ahold of them. Line rings then goes back to hold music. And after 20 minutes, disconnects. Definitely looking for another pharmacy l.

I like this store. It's open 24/7. The employees are always helpful and friendly. I never had…read moreanything negative happen to me in the store. I was pleasantly surprised to see the other day that the store had hired a security lady who was walking around. I felt safe. She was so friendly...and NO she DID NOT follow me around as some people she did. For those of you who complain here that they are being watched in the store if you have nothing to hide why do you get nervous? Shoplifting concerns all of us because the prices goes up. Keep up the good work Shoppers Drug Mart. Irene

Bad experience There was one cashier having a problem with a fake 100 ollar bill so I went to…read morebeauty counter as no customers thereNatalie the cashier was very rude told me I should go to front when I told here why she said aal right then I had many items as my cc would not take the total amount the day before so I returned todayAs another cashier came to help put items in my bags she said you can get 20x points Natilie cashier said not now I would have to reright after a returnShe was so rude and humiliating so I said never mind I will wait for the cashier up frontShe just smirked When I got to front cashier and waited 10 min I said about the 20x points She said she did not know how that worked She asked for another worker who was with four other clerks? talking and laughingWhen I show her my app on phone she told me I could only use onceI would have bought everying yeserday but it would be over my cc limit so I returned to Niagara Falls again todayWhen I got home checked my bill and was charged8.99 for Ristorante pizza which was on sale stating 3.99 or 3.49? and6.49 for Guiseppi which was also 3.99 on the price ticket at the cooler and Kind Mini which I never bought and is not in my bagI was told that I could not get the 20x but tomorrow if I spent 150 I would get more pointsI am 76 years old and this is all too frustrating and difficult to figure out but to have a clerk who is so rude and impatient is not worth shopping there any moreI do not feel I want to subject myself to anymore rudeness to return the items that I did not purchase or was overcharged for and lost my 20x points