1. Shook Auto

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New Philadelphia, OH

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Shook Auto

1.5 (2 reviews)
Closed • Closed

Services - Shook Auto

Auto brake repair

Auto engine repair

Shook Auto Photos

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10 years ago

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11 years ago

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Ridgway's KC's Car Care - Drop off area for keys

Ridgway's KC's Car Care

(4 reviews)

If one requires auto repair in the New Philadelphia, OH area please consider Ridgway's for your…read moreneeds. I've been using them since the business was owned by Keith Clemens; Adam Ridgway and his wonderful wife, Maggie, bought the business a few years ago and the service has continued to be just as good. Maggie & Adam are always a pleasure with whom to deal. Service is great, they're very friendly and will work with you providing great service!

The communication had a huge breakdown. They say they have a text line but never respond. I called…read moreand left messages and nobody calls back. When I finally got a text they were very passive aggressive about it. Look if you got $$ for eyes and got yourself too busy to handle customers correctly and in a timely fashion then maybe you shouldn't have a text line or hire another secretary to handle calls. I left my car for a whole day to get done and they acted like it was an issue to leave it another day... um get more people to work, I need my car to work I took off a whole day and they barely looked at it. Then when picked up estimate not even ready and asked questions and was told not to even worry about those things... I have asked other shops and they all tell me oh ya basic tuneup needs done! So I DO NOT RECOMMEND Ridgway. They need to take 2 weeks to cleanup their schedule, hire more people and have more spacing to actually check out the cars correctly and oh ya get back to people in a good time frame not a week later!!!!

Shook Auto - autorepair - Updated October 2026

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