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    Shoemaker Daniel J DDS

    5.0 (1 review)

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    Children's Dentistry of Gales Ferry - Quiet consult rooms to discuss treatment options in privacy

    Children's Dentistry of Gales Ferry

    3.4(7 reviews)
    18.7 mi

    I admit it has taken me some time to write this review. We came to this practice in November after…read morebeing referred for a tongue tie. I drove over an hour for the consultation as we live out of state. The office is very nice and up to date and the front office staff were polite and helpful. However the trouble started after we were taken back for our appointment... The girl who took us back first observed my son taking a bottle. She said "Oh, he doesn't look like he has any trouble at all!" I explained that he does do better with the bottle however we were having trouble nursing and had been having trouble since birth and he was clicking as he nursed (not fully latching). I said we were referred for a tongue tie and possible lip tie too. She also commented on his weight that there likely wasn't a problem because he wasn't "low weight." (My son was a big baby but he was born at 9lbs 2oz and had lost over one pound in the hospital and had slow weight gain after. His pediatrician had expressed concern.) I explained the situation and then she took a look in his mouth. She said she did see a lip tie but not a tongue tie. I told her that he clicks when he nurses and asked her if that was caused from the lip tie... She said no that's usually characteristic of a tongue tie... So I said "but he doesn't have a tongue tie....?" and she said no... I said then why is he clicking when he nurses? Her response was "I don't know." I asked her a few more questions about the condition and my son to which her response was "I don't know or I don't really know what to tell you." Then she gets up and states she is going to go and ask the doctor what he would like to do and she'll be back. When she returns she states that she reviewed the information with the doctor and he would want to do the lip tie if we want it's our decision. Note that she did not take any pictures or anything of his mouth and the doctor has NOT evaluated my child. I asked a few more questions to the assistant who "really couldn't answer them" At this point I was all done. She goes "So do you want to do the lip tie today or not?" And of course my response was NOT! 1. The doctor never came in throughout this entire consult and last time I checked only a doctor can diagnose a condition and formulate a treatment plan. 2. Why would I let a doctor that can't be bothered to come in for the consult laser my child's mouth? 3. If I have questions and you don't know the answer to them the correct response is "Let me get the doctor for you since I don't know the answers to your questions in relation to: this condition, your child's diagnosis and the procedure." NOT "I don't know" I left and I was fuming!!! I took him to another provider who identified 5 ties in my son's mouth. Both lips, TONGUE and buccals. He carefully reviewed my son's history with me, examined my child's mouth, took a mouth camera and showed me the ties on the television screen. We discussed everything in detail (as you should when you're talking about putting a laser in a newborn's mouth) We had it done and my son has nursed like a CHAMP since. 100% difference in nursing experience and I am still nursing him at almost 8 months old. So not only was this a bad experience but it was also misdiagnosed here as a doctor never evaluated my son. We will never be back.

    I can't say enough good things about this practice. My five year old son had his first cavity in…read morebetween his teeth. His dentist is outstanding he was patient, kind , funny and made my son laugh .I will happily recommend anyone to this practice!

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    Children's Dentistry of Gales Ferry - One of three private yet kid-friendly treatment rooms

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    One of three private yet kid-friendly treatment rooms

    Shoemaker Daniel J DDS - pediatric_dentists - Updated May 2026

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