Omg where to start? Well back October 14 I ordered the rockaway shoes from the Destin Store with…read moretheir store manager Kaye, I told her I needed them fast because I was going on a trip, I paid for 2 day shipping but my shoes didn't arrive, so a week and half went by and kept waiting for my shoes, nothing happened so I called customer service, the woman on the phone was NO HELP AT ALL, she told me there was nothing she could do and I had to call the store, so I did, I called and to my luck Kaye was the one on the phone, I told her the story, she was super nice and apologetic about it, she asked for 30 minutes for her to make some phone calls and look around other stores to see what was going on with my shoes, 30 went by and she was calling me back with the greatest news, my shoes were on hold because a mistake from the shipping company and sadly they were unavailable BUT awesome Kaye came to my rescue and she found them in a store in Texas and they were coming my way, that was Wednesday October 26 at noon, same Wednesday at 2:00 pm I got a call from the manager at the store in Texas, I think it was in Houston im not sure, wish I could remember her name to give her credit too, she was awesome and she was calling me to confirm that my shoes were on their way to me and right now is Friday October 28th, my shoes arrived 30 minutes ago, they are perfect, exactly what I wanted and I beyond happy and Grateful to Kaye and the other sister manager from Texas, every store in this country should have managers that care and go above and beyond for their customers and that are also super nice and kind. All I can say is thank you, you guys are awesome and I hope you are getting a good pay for your great work!!! Katira Rivest

The worst experience ever. Poor customer service. I was…read morevisiting the store on December 9th around 5pm. The store was pretty empty. I selected 2 pairs of shoes for my son and was ready to check out when I noticed white wedges. I tried one shoe and asked associate to them me the other shoe; she got the shoe I was trying on and went to storage room to get the other shoe. When she came back she informed me that those shoes are no longer available and other associate is saving it for her friend... I am a customer here now and willing to buy it now, since I've been trying them on... she started arguing with me. When I said that it's unprofessional and I will complain she said she doesn't care and good luck with that. They all were laughing making me uncomfortable and humiliated! I was willing to spend over $200 and left without spending a dimes solely for mistreatment of customers at this store. Highly suggest Management to look into this matter.

We had the best service tonight. We came into the store 1 hour before closing. There was 1 employee…read morein the store. We asked him to find a certain color shoe. He found it right away. He was very nice and helpful. He was doing a fantastic job of helping all of the customers in the store. He checked us out quickly and asked us to become a sketchers elite. The shoes that I purchased were very comfortable. I love the colors. They fit perfectly. I feel like I'm walking on air.

Was greeted as soon as I walked in. Good selection--my husband found a nice pair of shoes in his…read moresize, but I had a hard time finding my size, 8.5. Had to get another pair to take advantage of the "buy one, get one 50% off". I was up to the challenge though and finally found my size!

I am a local who shops at mountain high here and in Atlanta. Buy on clouds here because of the…read moreselection, however, went today and my husband and I were going to buy a pair each and 2 pairs for our grand kids going back to school. Went to Grand boulevard after not being helped for over 20 minutes. We were never greeted and stood at the shoe display waiting to try on shoes while we watch employees behind the counter just talking to each other and another group at the fitting room laughing and never offered to help they made eye contact and went on back to talking. Not sure where the manager was but this is not good for business. We ended up at sun set shoes bout 4 pairs of shoes and socks.

A store employees called security on my 14 year old kids because she felt they stole something…read moreafter leaving "weird". The security guard followed my kids around the outlets until I got there and told me Mountain High Outfitters had them on video stealing something and they were going to prosecute. I allowed the security guard to check all receipts and look through all bags. He found no evidence of theft. The security guard escorted me and the kids back to the store at which time I looked at the security footage. My son (mixed race) entered the building and she showed me him exiting the building and looked back at my other son and left. That was what she based her assumption that he had stolen something on. I told her it was because he was black that she was accusatory. She replied, "I knew you would say that". He did not steal from this store and the footage shows that as well as the security guard going through all of our bags. Racist.

BEWARE! BEWARE! BEWARE! BEWARE!! I recently purchased the starter kit from The Good Feet Store in…read moreDestin, FL. to see if it might relieve some of the knee pain I was having. The purchase was very close to $600 and when I asked if I could return it, I was told that it could be returned, except for the insole shoe pads. That seemed reasonable so I completed my purchase. After nearly 30 days, I did not get anywhere close to the relief I wanted. I went to the store today (6-18-26) and was told they are not refundable and since I didn't buy the top of the line package there was no adjustment. I was told that since it is classified as a medical device no refund is possible. This was never mentioned during the sale process. I can trade it in on the full package as a credit against $1600, but why would anyone do that when you got minimum relief from the beginning. I have found that the Dr. School's insoles work just as well for 1/10th the price of The Good Feet Store. The receipt says that you have 30 days to make the adjustment, but in no way is that a refund. I am out close to $600.00. Just a warning to be 100% sure TGF Store arch supports will work 100% for you! They are not returnable. What a scam!!!!!!

They gave me terrible back pain. Promised a refund but still haven't received it. Not Happy at…read moreall. No stars

When in Destin / Miramar Beach area this is a nice pass time away from the beaches and dining. The…read morestores have changed however, the work to keep the storefronts current. Some of the bigger names are always packed with customer and once can usually scoop up a few deals. Go have some fun as you sing along to the music floating from the outside speakers, relax and stimulate the local economy.

We were in Destin and decided to go shopping. We visited Silver Sands Premium Outlets on Friday…read morenight. Premium outlets are fantastic for finding a wide variety of brands offering excellent deals on clothing, shoes, and accessories. They're a great one-stop shop for buying quality items at a great price. The ample and convenient parking makes shopping easier for customers.

I had a very knowledgeable young man who did his best to locate a pair of shoes to fit my very wide…read morefeet. I still have to sit in any pair of shoes for hours to determine if I can wear them, unfortunately they did not work. When I went to return them, the young man was just as kind to me.

Forgot to pack a change of clothes after the beach...great sales rack for a quick throw together…read moreoutfit. Asst manager was super nice and store was extremely clean!

We stopped into the store to do some shopping while we were on vacation. We ended up buying my…read moredaughter and myself a pair of crocs. They had a deal going on where you could buy one and get a percentage off the second pair. Let me tell you something. Every worker in the store asked us if they could assist us at least one time. Several of them asked more than once if they could assist us. When we checked out, I think I figured out why everyone was super helpful. The person at the register asked if I wanted to give a name of someone that had helped me. I ended up giving her the name of the first person that offered help. I appreciate everyone wanting to assist even if it was a tad bit overwhelming.

I just bought bills colored Winter crocs there was a very nice man that helped me pick some stuff…read moreout overall 10/1sr

Great selection of items and the staff was very friendly. Khalil helped me find a good pair of…read moreshoes and even when they didn't have my size, he made it very easy to order the shoe and have shipped to my house. I would definitely recommend if you're looking to buy some shoes, then check out this store for great service and quality items!