I was shopping In this store Saturday. There was a note on the door which said the rewards wasn't working. I was behind a customer when she was trying to check out. They tried 2 different machines for her card none which did not work. they tried it several times on each one. The casher had called another casher over and the first thing out of her mouth was must be your card after her being very rude and disrespectful to everyone waiting to check out she then looks back at the screen and kept looking at the screen making no eye contact saying ohh this said its on our end so you'll have to pay cash. The casher decided she would throw the shoes up against the wall.The lady left saying she would cash. Then the lady kept playing over what had happened as it was my turn to pay when the the teenage boy that was with the lady walked in by hisself I step aside to let him pay for his shoes she tried to get me to lay my stuff down and go ahead ans pay before him. I did not but then the lady behind the counter proceeded to tell this very polite young man
that if the lady that had brought him in came to pick them up she would not have sold them to her. i just want to say this is a very rude, disrespectful, a big part of her job is customer service which always comes first the lady was not rude all she said was it wasn't her card and she knew there was money on it then we'll go to the teller. Please have someone take her aside and just go through the basics of customer service read more