The man running this shop is not the original. He is rude and obnoxious. I went to pick up $160…read moreworth of repairs for several shoes and intended to leave another pair to fix amounting to another $15. In examining my shoes, he tore off the soles insisting that the whole sole would have to be removed to be reglued. When I dropped off my bundle on Saturday, I also had a leather watch stitched for another $10. I was told to pick up my repairs the following Wednesday after completing a card that included name and phone number. I planned around the pick up day to be in the area of the shop. Not one pair of shoes had been repaired, no phone call to state that but the owner was rude and aggressive when I explained that I didn't want to run up and down the road burning gas on his schedule after he gave me the day to be there. His rudeness started with he was was running a business and his comments ignored my inconvenience. Two other customers came in; one commented to him that there was a tear on his boot that hadn't been there to which the owner was curt; another lady brought in a pair and questioned why he didn't take cards for payment in light of the fact that he requires 50% of the repair and wanted it in cash. They debated back and forth with the woman indicating the safety of not carrying cash and that everyone uses cards. He insisted that it would cost the customers to pay by card. I had already given him $80 for my 50%. When he became as rude as he was with a "you people" comment, I asked him what people; the people who are paying for a service that pays his rent and keeps his lights on. The bottom line is that I did get my unrepaired shoes and my $80 and left. I am in the market now for another repair shop. Could someone get the original owner back here from Florida?

Had a shoe emergency and had to make a flight at MacArthur airport. Boris did an AMAZING job fixing…read moreboth shoes and got me out the door in 15 minutes :) BoTia was very sympathetic and EXTREMELY kind and helpful !

Romi was so kind and gave me a fair quote. He was able to restore my Chanel ballet flats, leather…read morestrap on a Gucci bag and even add a leather tab to another purse that many of the other local leather spots told me they couldn't do. And all within a few days!! Highly recommend!

I've had a tall pair of Ferragamo boots and Alexander McQueen ankle booties, both worn frequently…read morefor over five years. The Ferragamos had a damaged heel and some cosmetic scuffs in the black leather, while the McQueens looked fine on the surface but had soles so worn down that water seeped in whenever it rained. Romy managed to fix both pairs so they look and function like new. I'm thrilled to have my two favorite boots back. It was absolutely worth the money: he repaired both of my shoes, which retail for several hundred dollars, at just a fraction of what it would have cost me to replace them new. And all within 24 hours! I came on a Thursday afternoon and he had them ready for me Friday morning :) I will be back!

They put batteries in 2 of my watches and did a great job!…read more I highly recommend them as they are kind, courteous and professional.

Great experience. Excellent job on the shoes and purse I took in. Friendly. Not cheap but not…read moreoutrageous

The store is small but the personal attention given to the customer by Micheal is big !…read more He always has my shoes ready when I need them and the prices are reasonable. Micheal is a true shoe cobbler !

Great great shop. Old school. He cares. He's quality and he doesn't just do any job just to change…read moreup he's told me no when it wasn't worth. Could have shut up, done it, and charged me. Absolutely ho here

If I could give zero stars I would. Completely ruined a $400 pair of my husbands Allen Edmonds…read moredress shoes. My husband dropped the shoes off asking for one minor repair and instead got them back with an entire new sole and the original wood of the shoe painted a horrible color. Work was terrible and stitching changed from brown to white towards the front of the shoe. These were my husbands wedding shoes and now they are completely ruined. Refused to refund the $65 he charged after ruining the shoes. DO NOT GO HERE.

Augie's Shoe Service has Sole!…read more I love my husband, but sometimes he can be gloriously oblivious. He came home from the office, settled into the chair across from me, crossed his legs--and suddenly his shoes began telling their story. The soles were practically crying for mercy, while the uppers looked like they had been through a long, hard negotiation with the sidewalk. He mentioned he'd been meaning to go shoe shopping, but hated the thought of giving up the comfort he'd earned breaking these shoes in. That's when I reminded him about Augie's Shoe Repair--the place that brought two pairs of my own "beyond saving" shoes back from the brink. Super wife to the rescue. True to form, Augie worked his magic again. The shoes came back looking remarkably close to brand new. Of course, the soles and heels were replaced as requested, but he didn't stop there. The uppers were refinished, refreshed, reinforced, polished, and even finished off with new laces. It was less shoe repair and more shoe revival. Augie's pride in his craft shows in every detail. He continues to be our household shoe superhero. If he can keep us from buying--and breaking in--new shoes, we'll be very happy soles.

Excellent experience from the minute I entered the store I was greeted by Ralph who took the time…read moreto explain how and what was needed for a proper repair or my boots. Upon returning I was pleased with not only the quality of the repair but the cost was more than fair. I will be returning for any further needs of mine and as well will refer them to all my friends and family. Great job

I only want here a few times, but each time was really really nice. The shoes there are a little…read morebit pricey, but they're good for the working class, like union workers and people that work for the town. My husband needed new shoes and the shoes that he got that were required for his job were about $150. But they were slip resistant and resistant to other things that needed to go with his job. I highly suggest going here if you really need a new pair of shoes for your job.

Was not happy with this store went in to go and get work boots saw a few pairs that I liked but…read morethey did not have my size in store so if I wanted to try any of the boots that I liked I would have to purchase them first wait for them to come in and I was told that could be 2 weeks and then hope they fit. If they did not fit I could return them and have them bring in a different one or different size and again wait for that next one to come in. So needless to say I will never go back to Red Wing again

It's a bit of a hole in the wall (run-down looking), and they still use hand-written paper claim…read moretickets, but they know what they're doing when it comes to repairing shoes. I've had ripped seams re-sewn, scuff marks and scrapes removed, soles sewn back onto the shoe when it was detaching from the shoe, and other things. More than once, I thought the shoes would have to be thrown away as garbage, and this place managed to fix it. They're also relatively inexpensive considering that your shoes are repaired so well (again, in some cases, the shoes are literally saved from being thrown in trash).

Good old fashioned shoe repair shop that we remember as kids. They always do a great job on our…read moreshoes, and are pleasant to deal with as well. Real craftsmanship; we're long time customers and will continue to be.

I am a new customer who just picked up a blazer & wool coat. Both had been in my storage unit &…read morewere no dirty but had a strong moth ball odor. I just picked up both items and they still smell. I specifically told the owner (I'm assuming he is - older man) that I needed the odor to be removed. Of course he said sure & gave me my ticket ($33.00) due upon pick-up. They did the same thing that a lot of other dry cleaners do ... lint roll the item, maybe iron it but not actually steam/dry cleaning. I won't be returning. Lint rolling and/or a quick iron is not actual dry cleaning

Absolutely terrible experience!! Went to have my MCM belt trimmed to size. Told them to leave some…read moreextra space/holes, they tell me next day pick up for a $10 job.. Pick it up next day and the belt barely fits! Gave me no extra room or holes, belt is exact fit and will maybe get 6 months of use now. I returned later after pick up to address the situation and the man tells me it cannot be fixed. $390 belt butchered...

I have been getting my shoes repaired and restored her for over 20 years the workmanship is the…read morefinest and the owner is the warmest of souls. We've had shoes as well as leather clothing fixed, all to perfection. The price is very reasonable and the trust is priceless.

Shoes were repaired and returned as promised for a reasonable price. In addition he touched up a…read morefew scuff marks and the shoes look almost new.