Don't ever rent from these people Vernon was the manager…read morewhen I rented from them . Mf knew back room had no doors when I moved in and they charged me for a missing door . The shower and tub had been painted with paint before I moved in the paint was chipped bad so I complained about new tub ....they charged me for that . Slumps lords even the maintenance man knew they were not right . They better be glad there still there now I paid almost 3k to move out the lease and they still weren't satisfied they took my money got over on me But KARMA is a real thing hope they know that. The black lady that work at the desk told me when I first moved in ...she told me I can pay 3 months rent and move out ...that's not a way to talk to newly tenants

I rented from them for five years. They are slumlords of the city and they will charge you for…read moreeverything you request to be repaired and To put the icing on the cake, they will never even really fix it, they will come out say that they will be back then mark complete on the work order even if it wasn't or still wasn't fixed for example I had a leaking sink they came fixed it but it continued to leak and they charged me $65 so I just repaired it myself by upgrading the entire sink, frig went out I just bought another one, a lot of the door knobs and tub and sink knobs had issues I just changed them because they wouldn't, entire backyard was full of bricks we dug them up and now it's all grass, shower heads covered in corrosion they never did change them from when we first moved in so we just upgraded them and replaced them ourselves ,,, we was better off fixing everything ourselves because they would come out and half fix things and charge for them,, anything over 250 was on them but no matter what it was they would still charge me something and not even fix the problem and mark the maintenance request as we also left all upgrades........This is by far the worst company you could rent from stay far away and you will 100% not get your deposit back, You will in fact owe them double your deposit because they're gonna charge you for the "as is"/ Non-fixed repairs that they didn't properly repair After you have given notice to vacate and moved out and tell you that them having to professionally paint and clean the carpet is not normal wear and tear .....And anyone looking at their townhouse on Jana Lane ...Make sure it has a new AC unit or you will barely have AC and it will be 90+ degrees in there upstairs and 83+ degrees downstairs during the summer and also get something in writing about their poor plumbing and ceiling leaks and heavy growing mold behind the paint being fixed because I'm sure they will paint right over it mainly in the upstairs bathrooms and patch up the ceiling without fixing the plumbing I literally had the roof cave in 3 times with 3 diff maintenance request orders put in ...I had those issues the entire time I lived there We had a whole the size of a car door for an entire year and they were never repaired. And that's just a few of the issues it was more ....It is your life, but on God if you do business with them you will regret it!

Very responsive very nice people. I was looking to talk to a realtor and they hooked me up with a…read morereally nice one.

Suzanne and Taylor have been fantastic to work with. I highly recommend. Everyone communicated and…read moregot my house taken care of fast!

i rented with jwb a couple of years ago . i was looking to continue to rent with them because i…read moreenjoyed the home i was in. when it came time to renew the lease they brung the price up to 1,800 when we were only paying 1,400. we declined and decided to move out! we asked the price would stay but we were told no. driving by one day after we moved out i see they had the house up for rent for 1,400. but yet my family was told no we couldn't keep the price . so you decline 1,400 just to relist it for 1,400? i was extremely mad and it was extremely petty. very disappointed i had to leave the home . my work was right around the corner. but looking at the reviews over the years.. i can definitely see why people call this place a scam. because how could you do that to people? i been lookin at some nice homes from jwb but between the scams and quality of the homes everyone is talking about .. i just might pass.

absolutely Terrible. Paid rent on time and still on late fees?…read morepaid rent on the 4th and the double charged me late fees another time. Charged me for a maintenance call when there was mold in the AC.

I very rarely write reviews and actually make it a policy not to do so but Pam Lemos has…read moreconsistently gone over and above that I felt it was warranted on this occasion. I manage properties in the UK and one in Florida the difference in service from Pam is truly night and day - thank you for all your support and world class service

Kellar always responds quickly to any situation that may arise. Every contractor they send to…read morehandle an issue has always been very experienced and professional. I would recommend Kellar to anyone.

been trying to look at a property, they keep sending lock box code that doesn't work and nobody…read moreassisting

I had multiple viewings set up through JWB, the first was all ai photos that looked nothing like…read morethe house i arrived at, they were totally fake pictures! The second and only suitable property was a condo it was nice and looked like the pictures. The third house i drove to on the other side of town had no lock box, so it was a complete waste of time. After the first house i realized they were using the same pictures for different listings, which is very deceptive! The next two houses were so run down and looked nothing like the photos i just kept driving. The last and final house was ok but there was a group of teens outside squaring up to fight, very unsettling! When i inquired about the one and only property that was decent i asked if we had to work locally because I've never heard of this being a determining factor and i googled this company before wasting the money on an application. they said they don't accept remote workers regardless of the 3x income. Shouldn't you be advertising that on your listings as its 2026. After reading these reviews it may be a blessing they don't accept remote work! Ill give them 2 stars for answering my inquiry about remote work and not making me apply first. Properties were not in great areas either, def view these properties in person before moving forward!

Fantastic agents! We used Lara as our agent when we moved from California to Florida. We couldn't…read morebe happier. Aside from her fantastic personality- she is efficient, extremely knowledgeable about the area and real estate! Highly recommend. We even closed early.

This company is the definition of bad business. Leslie Duncan blatantly lied and did not disclose…read morethe home I purchased had rodent issues previously and they weren't completely taken care of. They refused to give me proof of an exclusion done on the property. Not to mention read all the comments regarding this company praying on poor military families. Be very careful about where you spend your money. Instead of actually finding the issue they tried going over it with insulation. This was a nightmare and I look forward to seeing them in court.

Suncoast Property Management has done a wonderful job managing our rental properties. Chris has…read moreput together a top-notch team that does not run away from problems like other property management companies. Instead, they find problems and solve them. Suncoast currently manages 25 rental houses and 1 office building for my company. They have overseen several rehabs from start to finish. The majority of the new leases that they sign have been higher than the rent comps that they initially provided. It also helps that Keith works directly with the contractors so that we don't have to. Suncoast has a great Team in place and we look forward to continuing to grow with them.

Rotten Bastards knew my score and goaded me for DAYS to get them the app money than just now…read moreabsconded with it telling me my credit bureau is low and I just did a HUD Medical request Form??????? STAY AWAY FROM THESE PEOPLE

The Property Management Team are awesome, every problem we had while living in their condo was…read moreaddressed right away with no complaints, Tammy was the best landlord/ agent we've ever dealt with and she checks on my wife who is a Mayo Clinic patient still to this day! So if you you need a place to live, full time or temporary give Tammy a call you won't regret it!

I moved to the Jacksonville area two years ago from St. Louis. I didn't know the area and had a…read moredifficult time getting anyone to return my calls on rental properties. Peggy returned my call on a Saturday within minutes of me leaving a message. It took less than a week to pick out a place, apply, get approved, and pay the deposit. Everyone was so nice and accommodating. Since then, I have had an absolutely fantastic place to live!! I've only had to call in four work orders in two years, but Tammy always responds right away and gets someone to my residence quickly. I love the follow up calls, too, just making sure that everything is to my satisfaction. Of all the places I have lived, this has been the best experience ever!

Katherine is super responsive, courteous and knowledgeable. The communications between myself and…read moreSupra are great. I feel very good knowing my property is in their hands.

I have used Supra property managers since March 2023 and found them to be incredibly professional…read moreand efficient. They found me a great tenant that pays on time and their communications with me were always timely and accurate. Fortunately I didn't have any property issues but if I had, I know that they would have been handled promptly and efficiently. Thank you! If you need a company to manager your rental property(s) I would highly recommend Supra!