I went to this business to have my vintage leather boots resoled. I did not ask for anything else. 5 weeks later and after several check up calls my husband went to pick up my boots. When he got home with them I noticed that they were not my boots at all. The man had placed a black sole on tan boots and had dyed vintage boots without my permission. He ruined them. He had already been paid for this work. I went back down there and dropped them off to be fixed after the damage he had done since he had already been paid. That was the first week of December. Today is January 28th. I just got off the phone with the sole employee and owner. He literally said, "oh yeah... I forgot about those. I threw them in a pile with a bunch of purses". He also told me that it was my fault the boots were not done because I didnt call him to remind him. He claims my boots will be ready Monday but that was after I had to get very sassy with him. He was not kind or understanding about the fact the he RUINED my vintage boots. He told me my boots were NOT vintage and that they had a rubber sole. I told him I didn't need his opinion on my boots and that I just wanted him to either refund my money or give me my finished product. I do not see how this situation is going to be remedied and I am out $50 not to mention my ruined vintage boots and all of the time and gas money it has taken me to drive back and forth to try to get my product I already paid him for. PLEASE DO NOT FREQUENT THIS SHADY SHADY BUSINESS WHERE THEY BLAME THE CUSTOMER FOR THEIR MISTAKES! read more
