Needed my sofa cushions re stuffed, this guy (Scott) is awesome! Fast and friendly and definitely…read morewanted to make sure that my sofa was exactly what I wanted. He even let me take my cushions home and try them to make sure they were the correct firmness. When they turned out to be a little too firm I was able to take them back in and he made them a little softer for me. I think I was able to bring them home 2 or 3 times until they were the way that I wanted them... and I hadn't even paid him yet I'd only put a deposit down. He truly cares about his customers!!! Will always do my business with him! Thank you Scott!

I initially visited the store at 3536 N Brady on 5/30/2026 and worked with Jeff. I needed to do…read moresome shopping around but told him I'd be back the next day and asked for a business card. He was pretty nice. Fast talker with numbers, but nice. Jeff provided me the business card along with the measurements of each piece of furniture I inquired about. Went back on 5/31 as I said I would. On the way there, I found a competitor which had a much lower price for the same piece of furniture. I went in showed it to Jeff and asked if they would match the price as the business card he gave me says 'Price Match and Beat Out Competitors'. Jeff looked it up the add on his computer and said he' done this before and had to get call his manager. I could tell by the tones - 1st in their language, then he put him on speaker phone and Jeff talked in English while the manager continued to talk in their language. Jeff gets off of the phone and tells me that his manager doesn't think it's real. Mind you, Jeff has pulled it up on HIS computer and even showed me. He pulled up the competitors website, so I'm not sure how this could not be real or why they didn't call the store ( which is less than 3 blocks away) and confirm. I now advise him that the card he provided me has printed on there 'Price Match and Beat Out Competitors'. I told him I wasn't upset at him, but he told me this could be done and that this is false advertisement. I wasted my time going back to him because he seemed like a nice salesman. He asked if I was going to give them a 1 star review. I was honest and told him YES. I explained I was not mad at Jeff, however, in that moment, he was the face of his company and unfortunately, he has to take the complaint for how his manager handled the situation. I thanked him and told him to enjoy the rest of his day. I went to the competitor, paid the great price, saved over $700, and was done in less than 15 mins including setting up delivery! The manager at this business should stand by what he says he will do on his business card. Sometimes, your word is all you have, and to me, their word means NOTHING!

Purchased a reclining couch and reclining rocker here. Within months the fabric started piling and…read morecushioning collapsing. Manager refused to do anything about this and did not stand behind their product.

Such a great little shop. Always full of the latest trends in decor and the furniture is top…read morequality.

Horrible experience. Zero communication from the staff. The chair we ordered was incorrect and…read moreafter roughly 2 months waiting for the mistake to be corrected the chair was finally delivered to us DIRTY. Throw in the fact the moving truck took out our phone and cable lines when it backed into our driveway. They never fessed up and if it weren't for the security cameras I have they never would have reported it. And to top it all off, the chair we bought squeaks to the point it's hard to even sit in it. I'm so fed up with Calla I refuse to even bring up this issue with them.

At the Moline Location, simple Bait and Switch. Spent $1200 on a bed.... they sent wrong bed, then…read morerefused to refund full price. Agreed upon the bed, we talked about the "said" bed, and sent the wrong one and said that i wanted the one they sent. lost $300 for them picking it back up, even though i called minutes after dropping off the bed. Annnnnnd icing on the cake, did not take old mattress, even though I paid for them to take it as well. Avoid like the plague if you must. better selection at walmart or costco than them. then blocked my WHOLE family on facebook, not just me, when i left my review .... very professional

Very helpful and kind staff, decent selection & delivery prices to Davenport are reasonable. It was…read morea very easy process and the staff member was helpful with all of our questions

I bought a dresser there & I really wished I hadn't the dresser is way too tall & I wanted…read moresomething shorter but they didn't have anything it'll do for now but from now on I'll go elsewhere.

I went to Milan Furniture after seeing some of their posts on Craigslist. I liked one of the…read morecoffee tables they posted. We are moving and need a new sofa, queen bed and coffee table, so I checked out what they had. I was amazed at the prices and quality of products they have! Totally worth short drive from the QC to check out their selection. We looked at other locations within the QC and for the queen mattress we wanted it was $999. We are able to get an equally comfortable mattress set AND THE SOFA for about the same money. So excited!

Excellent service and very friendly- troubleshootEd quickly and fixed the problem right away…read more Thank you

I cannot express how nice and informed the owner and employees of this company are! They went above…read moreand beyond what most of those corporate guys will. During all of this mess of times, I always find a locally owned and operated business to give my money too and gosh dang it, these guys were the right business to direct my issue to! I had purchased a carpet cleaner previously and needed a replacement part and they knew exactly what part I needed and it cost me only a minuscule fraction to what it would of cost me by ordering online or through a large scale company. If you need anything or may not be sure of what part you need, PLEASE check Quality Vacs out! They have everything you need and can service any product you have. They are so friendly and have multiple locations across the Quad Cities as well as the surrounding areas! No need to look anywhere else because they have what you need and know what needs to be done to get whatever vacuum or carpet cleaner you may have, up and running like new again! Don't hesitate, give 'em a call today!

For Years I thought this place was some uppity furniture store. I decided to go there today looking…read morefor a power lift recliner. I was pleasantly surprised! They don't have sales people. They have customer service. They also had the most variety of fabrics to choose from and reasonable prices. What a great place!

Excellent quality and fair pricing with a knowledgeable staff. We always shopped at the Dubuque…read morelocation and found the Moline store to be excellent as well. Why be aggravated at a box??

We recently purchased a nice power recliner at Coal Valley Family Furniture and we are very pleased…read morewith our purchase! Prices are very reasonable for both new and gently used furniture and the show room is stocked with a nice variety of furniture. This is a family run store offering good service and a good value for your dollar. Easy to get to - look for the big white lighted sign, blue lettering, located on the north side of Hwy6 (W 1st Ave) just east of the Moline airport. The next time we need furniture we will definitely shop at Coal Valley Family Furniture. Check it out!